Haj Ebrahem
Haj Ebrahem at Hyundai of Cool Springs
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Haj Ebrahem | Page 3

Certified Sales & Leasing Consultant

Hyundai of Cool Springs

201 Comtide Court
Franklin, TN 37067

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4.8
76 Reviews

Just keep it straight... No Drama!

Dealership Experience

5 yrs, 4 mos

Industry Experience

14 yrs, 5 mos

Languages Spoken

Arabic Arabic

English English

4.8

76 Reviews

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76 Reviews of Haj Ebrahem

January 03, 2021

Dealership Rating
Employee Rating

Early purchasers of the GV80 are penalised cost wise because of the vehicle availability. This doesn’t leave a good impression and is unfair to those who put their faith in a new roll out. More

by Gordon and Sue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 06, 2021

Hyundai of Cool Springs responded

Hello, we're extremely disappointed to hear that you left Hyundai of Cool Springs feeling unsatisfied. This is never something we want to hear. We would like a chance to make this right. Please reach out us at (615) 656-7659 and we will work with you personally in rectifying the issues you experienced. We hope to hear from you soon. Take care.

Jan 07, 2021

Gordon and Sue responded

Thank you for your response to my dealer feed back. I would be happy to discuss my reaction further with you at any time. Please call me at 9256582838: Regards, Gordon Taylor

December 20, 2020

Dealership Rating
Employee Rating

We had a great experience at Hyundai of Cool Springs with Mr. Haj Ebrahem! He was very thorough and helpful. I love the car so far! More

by Emilymayfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Craig Francis

Dec 24, 2020

Hyundai of Cool Springs responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

December 11, 2020

Dealership Rating
Employee Rating

Haj is great. Very knowledgeable and friendly. He can find the car you want. Look at the new Genesis GV80 SUV. Lots of great reviews. More

by Jhl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Salvino

Dec 19, 2020

Hyundai of Cool Springs responded

Hello, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

November 28, 2020

Dealership Rating
Employee Rating

Buying our Palisade from Hyundai of Cool Springs was seamless. It was such a great experience, and we are very happy with our purchase. Thanks so much! More

by katieostone
Customer Service
Friendliness
Recommend Dealer
Yes
Nov 30, 2020

Hyundai of Cool Springs responded

We're glad you had such a wonderful experience with us. If you have any further questions, please give us a call. We're always happy to help!

November 23, 2020

Dealership Rating
Employee Rating

Haj made buying a new Genesis one of the more simple dealership experiences I’ve had. He was there to answer any questions, cheerful, and very personal. The finance officer was great. We truly felt so More

by cdpratt69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Salvino , Kim Duncan, The Chad...loved him!

Nov 25, 2020

Hyundai of Cool Springs responded

Hello, thank you for your positive review. We're glad to hear that you found our team here at Hyundai of Cool Springs so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! Safe travels!

November 19, 2020

Dealership Rating
Employee Rating

Exceptional service! Haj was a fantastic salesman and I would gladly purchase from him and give him my business again in the future. He and the general manager were able to give me a great deal. I highly r More

by EMart
Friendliness
Price
Recommend Dealer
Yes
Nov 20, 2020

Hyundai of Cool Springs responded

Hi, your wonderful feedback and rating mean a lot to us. Thank you for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Hyundai of Cool Springs to have earned it. Take care!

November 16, 2020

Dealership Rating
Employee Rating

Haj has been fantastic. He’s very personable and knowledgeable. He’s great with communication. We are so glad you worked with him! This was my first time buying a car in 13 years, but he made it s More

by allyson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 18, 2020

Hyundai of Cool Springs responded

Hello, it really means a lot to our team that you took the time to write such a positive review about Hyundai of Cool Springs. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job. Safe travels!

October 14, 2020

Dealership Rating
Employee Rating

Great place to buy car. Our second purchase and will definitely go back for a third. Haj was great to work with he was honest and very accommodating. More

by Celx22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mark Salvino , James Falcone

Oct 22, 2020

Hyundai of Cool Springs responded

We're thrilled to hear about your wonderful experience with us. Here at Hyundai of Cool Springs we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again!

September 30, 2020

Dealership Rating
Employee Rating

I felt like a VIP. I didn't have an appointment but Haj met me and my friend at the car when we drove up. I showed him the Tucson I was looking at online and he brought us right to it. We had a good detail More

by spookysilent
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Salvino

September 24, 2020

Dealership Rating
Employee Rating

I got my first car hyundai accent with them they are really good and approachable. Oscar treated as he is giving a car to his son . More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Freddie Henderson, Craig Francis , Mikaela Moss, Paul Huber , Oscar Benavides, Kim Duncan, James Falcone, Tim O'Leary, Tim Pickett

Sep 25, 2020

Hyundai of Cool Springs responded

Sam, thank you for your positive review. We're glad to hear that you found our team here at Hyundai of Cool Springs so helpful in the purchase of your new vehicle. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Hyundai of Cool Springs!

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