Haley McDonald
Haley McDonald at Mercedes-Benz of Columbus

Haley McDonald | Page 3

Service Manager

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

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4.9
213 Reviews

Dealership Experience

5 yrs

Industry Experience

5 yrs

Languages Spoken

English English

4.9

213 Reviews

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213 Reviews of Haley McDonald

May 16, 2025

Dealership Rating
Employee Rating

Outstanding. Service from beginning to end! So grateful for such a warm, pleasant, matter expert in car care! Aim to please the customer! A Blessing to have your More

by dubose007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Goodroe

May 19, 2025

Mercedes-Benz of Columbus responded

Thank you for your outstanding review! We're delighted to hear that our team provided you with such a warm and professional experience from beginning to end. It's truly a blessing for us to be considered a dedicated part of your family. We aim to please and are grateful for your kind words. We look forward to continuing to serve you with care and dedication in the future!

May 12, 2025

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Employee Rating

Haley went above and beyond to solve the problem I had. She is really great to work with. Ultimately the problem didn't have the fix we expected, but she was able to provide a substitute solution and did i More

by Lisa Horwitz
Service Communication
Recommend Dealer
Yes
May 14, 2025

Mercedes-Benz of Columbus responded

Thank you for this awesome review! We're glad to hear that Haley was able to assist you effectively and provide a substitute solution. Our staff strives to provide great customer service, and we appreciate your kind words.

May 08, 2025

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Haley is absolutely amazing! She is very knowledgeable and patient. She was very detailed in explaining everything going on with my vehicle. Haley has the best attitude and perso More

by L. Lane
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Recommend Dealer
Yes
May 09, 2025

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. We look forward to serving you again in the future!

May 02, 2025

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Haley was very patient and tried to find a solution to my extra key problem. I’ll be back soon! More

by dallasgin
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Workmanship
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Recommend Dealer
Yes
May 09, 2025

Mercedes-Benz of Columbus responded

Thank you for the kind words, Haley! We're glad to hear our team was able to make your experience a great one, and we hope to serve you again in the future!

April 25, 2025

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I have never had a better experience buying a car. Thank you! Malcom was terrific! More

by mccallcortney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nadie Martin, Debi Lewis, Brittany Whatley, Malcolm Waller, Lizzy Spitzmiller, Caitlyn Rusell , Richard Joyner, Kennedy McDonald, Arlen Montgomery

Apr 25, 2025

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. Congrats on the new vehicle!

April 24, 2025

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Very good customer service. Curtius and professional. Work completed on time and at the price quoted. More

by DBL
Service Price Transparency
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Recommend Dealer
Yes
Apr 25, 2025

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're glad to hear that you received courteous and professional service, and that the work was completed on time and at the quoted price. We appreciate your business and look forward to serving you again in the future!

April 20, 2025

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Employee Rating

Thank you Haley for making it so easy to get our car fixed. We always get great service from Columbus Mercedes. More

by Sid Y.
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 22, 2025

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us, Sid! We're glad to hear that Haley was able to make your experience a great one. We appreciate you choosing Columbus Mercedes and look forward to the opportunity to help in the future!

April 10, 2025

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Employee Rating

Always professional and polite when I come in for a service. They do a great job and I would recommend this dealership to everyone looking to buy a car. More

by DONNA40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington, Raul Navarro, Jason Goodroe , Lauren Farthing, Kailey Hood

Apr 11, 2025

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. Congrats on the new vehicle!

April 02, 2025

Dealership Rating
Employee Rating

The service is always great. I was able to select a service time that worked well for me. The drop off was seamless. There was even extra care paid on getting the loaner vehicle More

by olivia1711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Goodroe , Lauren Farthing

Apr 07, 2025

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're glad to hear that Jason and Haley were able to make your service experience seamless and convenient. We appreciate your kind words and look forward to serving you again in the future!

March 26, 2025

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Employee Rating

Very thorough and helpful ! I appreciate Haleys patience while I went over questions on being a new Mercedes-Benz owner. More

by tillerylauraa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2025

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're glad to hear that Haley was able to assist you with patience and thoroughness as you navigated being a new Mercedes-Benz owner. We appreciate you choosing us and look forward to the opportunity to help in the future!

Mar 28, 2025

Mercedes-Benz of Columbus responded

Thank you for the kind words! We're thrilled to hear that Brittany, Malcolm, and Debbie are all excellent at their jobs. We appreciate your feedback and look forward to serving you again in the future!

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