Haley McDonald
Haley McDonald at Mercedes-Benz of Columbus

Haley McDonald | Page 3

Service Manager

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

Contact Me
4.9
208 Reviews

Dealership Experience

4 yrs, 10 mos

Industry Experience

4 yrs, 10 mos

Languages Spoken

English English

4.9

208 Reviews

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208 Reviews of Haley McDonald

April 24, 2025

Dealership Rating
Employee Rating

Very good customer service. Curtius and professional. Work completed on time and at the price quoted. More

by DBL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2025

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're glad to hear that you received courteous and professional service, and that the work was completed on time and at the quoted price. We appreciate your business and look forward to serving you again in the future!

April 20, 2025

Dealership Rating
Employee Rating

Thank you Haley for making it so easy to get our car fixed. We always get great service from Columbus Mercedes. More

by Sid Y.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2025

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us, Sid! We're glad to hear that Haley was able to make your experience a great one. We appreciate you choosing Columbus Mercedes and look forward to the opportunity to help in the future!

April 10, 2025

Dealership Rating
Employee Rating

Always professional and polite when I come in for a service. They do a great job and I would recommend this dealership to everyone looking to buy a car. More

by DONNA40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington, Raul Navarro, Jason Goodroe , Lauren Farthing, Kailey Hood

Apr 11, 2025

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. Congrats on the new vehicle!

April 02, 2025

Dealership Rating
Employee Rating

The service is always great. I was able to select a service time that worked well for me. The drop off was seamless. There was even extra care paid on getting the loaner vehicle More

by olivia1711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Goodroe , Lauren Farthing

Apr 07, 2025

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're glad to hear that Jason and Haley were able to make your service experience seamless and convenient. We appreciate your kind words and look forward to serving you again in the future!

March 26, 2025

Dealership Rating
Employee Rating

Very thorough and helpful ! I appreciate Haleys patience while I went over questions on being a new Mercedes-Benz owner. More

by tillerylauraa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2025

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're glad to hear that Haley was able to assist you with patience and thoroughness as you navigated being a new Mercedes-Benz owner. We appreciate you choosing us and look forward to the opportunity to help in the future!

Mar 28, 2025

Mercedes-Benz of Columbus responded

Thank you for the kind words! We're thrilled to hear that Brittany, Malcolm, and Debbie are all excellent at their jobs. We appreciate your feedback and look forward to serving you again in the future!

March 20, 2025

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Employee Rating

The employees are always courteous, kind, and helpful! I trust my car with the Columbus dealership More

by dgtennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2025

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're glad to hear that our team at the Columbus dealership was able to make your experience a great one. We appreciate you choosing us and look forward to the opportunity to help in the future!

March 15, 2025

Dealership Rating
Employee Rating

Super professional, knowledgeable, helpful, and pleasant and friendly staff members, all eager to help the customer. All service experiences have been positive and stress free More

by diverdocohio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lauren Farthing

Mar 17, 2025

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. We look forward to serving you again in the future!

March 06, 2025

Dealership Rating
Employee Rating

Service and communication were impeccable! I was very pleased with how Haley conducted business. I will continue to return here for sales and service needs for my 2016 E350! More

by twatie89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 07, 2025

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. Congrats on the great experience with your 2016 E350! If you need further assistance or have any other inquiries, feel free to reach out.

February 28, 2025

Dealership Rating
Employee Rating

Great service from start to final sale. Every employee was helpful thru the whole process. More

by PWYNN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nadie Martin, Debi Lewis, Brittany Whatley, Rachelle Pennington, Raul Navarro , Lauren Farthing, Rick Gilbert, Richard Joyner

Feb 28, 2025

Mercedes-Benz of Columbus responded

Thank you for this awesome review! Our staff strives to provide great customer service, so we are glad you are happy. Congrats on the new vehicle!

February 26, 2025

Dealership Rating
Employee Rating

Issue handled as quickly as possible. Very pleased with Rachelle’s communication and follow through. All service advisors here are knowledgeable and courteous. More

by ROBINCRAWFORD
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rachelle Pennington

Feb 28, 2025

Mercedes-Benz of Columbus responded

Thank you for sharing your experience with us! We're pleased to hear that Rachelle provided excellent communication and follow-through, and that our service advisors were knowledgeable and courteous. We strive to handle issues promptly and efficiently, and we're glad we could meet your expectations. We appreciate your business and look forward to serving you again!

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