Hanzel Fraguere | Page 43

Cesar help me got a good deal, the whole process was easy and painless and my new Kona with the turbo engine is fun to drive better than I expected. No and painless and my new Kona with the turbo engine is fun to drive better than I expected. No More

by ssnelchan Verified Customer Verified Customer

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Great service, great people and very easy in purchasing a,new Hyundai sonata hybrid limited, very much loving the car so far no problems at all with it a,new Hyundai sonata hybrid limited, very much loving the car so far no problems at all with it More

by doylejustin Verified Customer Verified Customer

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Great experience. Sales person friendly, informative and knowledgeable. No hard sell. Easy purchase process. Only negative, floor mats not included. They should be standard included knowledgeable. No hard sell. Easy purchase process. Only negative, floor mats not included. They should be standard included More

by GUSTAVO6 Verified Customer Verified Customer

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Amazing and quick service! We came in with a list of things we wanted in a car and they were able to help us find all we needed things we wanted in a car and they were able to help us find all we needed More

by JORGERODRIGUEZ2662 Verified Customer Verified Customer

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I just wanted to come in and have a look, but after their introduction, I decided to buy it!Thanks a lot for their serves! introduction, I decided to buy it!Thanks a lot for their serves! More

by CHRISTIELWQ Verified Customer Verified Customer

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Amazing customer service.Ray Alvarez is super friendly Amazing customer service. Ray Alvarez is super friendly and helpful. Highly recommend their dealer. So happy with my purchase. If you are looking f Amazing customer service. Ray Alvarez is super friendly and helpful. Highly recommend their dealer. So happy with my purchase. If you are looking for a new car you should definitely give this place a try. More

by MONAMELLU Verified Customer Verified Customer

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The whole shopping experience was very pleasant, hassle-free. Steve Chang and Justin Kill are veteran salesmen, very knowledgeable, honest and friendly! I’m a happy customer! Very satisfied with my hassle-free. Steve Chang and Justin Kill are veteran salesmen, very knowledgeable, honest and friendly! I’m a happy customer! Very satisfied with my lease. More

by LADDOLRI Verified Customer Verified Customer

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I have had the worst experience with your service Dept. and some company you hire to harass your customers about service Appt. I know when to bring my car in and don't need countless emails and mailers. Wh and some company you hire to harass your customers about service Appt. I know when to bring my car in and don't need countless emails and mailers. When I called to complain some idiot gets in an argument with me instead of trying to help and upsets me more. When I called in for the service Appt. Some cashier named Rosie refused to tell me her name saying she didn't have to give it to me. I only asked for standard info. to prove I set the Appt. Another time a couple of years back I asked a service person about the cost of a basic oil change in the $50.00 range and he said you didn't have one? I was trying to get a basic oil change not the $145- $ 300.00. We end up in an argument that you had to have a lower cost which is posted in every other dealer besides yours .A service rep named Jae has helped me twice in these conflicts. He took over for the guy who wouldn't tell me the cost of a basic oil change and he took my recent Appt. When your rude cashier was so confrontational over a simple question. I despise Puente Hills Hyundai Service Dept. I am 71 years old and have dealt with dozens of dealers in my lifetime. Currently I also have a Chevy and had zero problems with MK Smith in Chino. I have recently had a Kia from Rio Rancho with Art in Service. A great guy;zero problems. Puente Hills Ford with Oscar, Ramon and Servando. Superior service; Zero problems. I can hardly deal with your people without a nasty experience. Only Jae deserves a positive word from me as he listens and tries to help me without issues. I cringe when I think of bringing my Elantra and Kona in or even calling for an Appt. I have thought about going to another Hyundai dealer even if it is not where I got the cars and even if it is a further drive.Just to avoid these unhappy caustic people who are not friendly or helpful.Yassar should know about these people and how they treat your customers. More

by RFARNZ Verified Customer Verified Customer

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The one time I deviated from the Puente hills crew almost damaged my vehicle. So I took the extra 45 min drive to get my car serviced at a dealership that did their job well and with pride. Thanks all! damaged my vehicle. So I took the extra 45 min drive to get my car serviced at a dealership that did their job well and with pride. Thanks all! More

by TRINGUYEN42 Verified Customer Verified Customer

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I have been a customer of PH for over 10 years and I have never been disappointed withe their service, sales, and finance departments. This is an exceptional dealer. never been disappointed withe their service, sales, and finance departments. This is an exceptional dealer. More

by JLMEDINA1011 Verified Customer Verified Customer

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