Hatim Yousef | Page 2

On point, got all the info we needed. Staff is very nice Very professional staff, didn’t trash talk other dealerships or Brands. They focused on the positives that they offer. Sales guy that we dealt with wa Very professional staff, didn’t trash talk other dealerships or Brands. They focused on the positives that they offer. Sales guy that we dealt with was Amjad. He answered all of our questions and made sure that we got what we wanted. We had to stay 4 hours to try the cars, give info and set the deal. By the evening my husband and I were tired and hungry. Amjad went to the store next door and got us water and snacks! (The food stand closes in the evening). We only witnessed this act of kindness with the people of A1 Toyota in new Haven. He was not trying to sucker us to sign the deal with his nice act because we already were in the middle of it. More

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Very professional and attentive to customer satisfaction. Did a test drive with Kyle and he was very professional and knew the features of the car very well, He listened to what our wants was , and gave us op Did a test drive with Kyle and he was very professional and knew the features of the car very well, He listened to what our wants was , and gave us options that met our needs and satisfaction. More

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Great experience with the A-1 Toyota team A-1 Toyota made my experience helpful and easy. Damien, the salesperson who greeted me, was professional, patient, honest ,and easy to talk to. Damien A-1 Toyota made my experience helpful and easy. Damien, the salesperson who greeted me, was professional, patient, honest ,and easy to talk to. Damien and Hatim went out of their way to make sure that i got into something I wanted while keeping it in my budget. Thank you. I recomend Damien at A-1 Toyota More

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Epic Sales Dept FAIL It is a crying shame the Sales Dept gave such disturbingly poor service to 2 loyal Toyota customers with high credit scores. We would never recommend It is a crying shame the Sales Dept gave such disturbingly poor service to 2 loyal Toyota customers with high credit scores. We would never recommend A-1 Toyota to anyone. In fact, we strongly warn you not to purchase there. They kept us there for over 3 hours waiting for our monthly rate for a vehicle that was nearly $200 over our declared budget, pushing us through the purchasing process for a vehicle we never said we wanted. We honestly started looking for video cameras and joking we must be on the TV show Boiling Points or Punk'd. They say they pride themselves in customer service, and work on salary not commission, but it made no difference as they used the same stereotypical strategies to wear down car dealership customers. I wish there was a way to give them no stars at all in this rating. More

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Everyone was very friendly and understanding. This dealership is very clean and friendly. My sales person, Mike Grove is very nice, patient and not aggressive. I went home happy with the car and e This dealership is very clean and friendly. My sales person, Mike Grove is very nice, patient and not aggressive. I went home happy with the car and everyone involved. I'd recommend anyone who asks to shop for vehicles at A1 Toyota in New Haven, CT. The people there know my family because all our Toyota were bought at A1. More

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Amazing Service I was underwater pretty bad walking into A1. I've heard good and I've heard bad of this place but who am I to judge, I have to see for myself right? F I was underwater pretty bad walking into A1. I've heard good and I've heard bad of this place but who am I to judge, I have to see for myself right? From the moment I walked into A1 it was different from any other dealership I've been to. To make it simple I wasn't attacked nor pressured, that was big for me. I wanted to see what I could do to better my situation and that's when I was paired up with John Murphy. John was professional and thorough from beginning to end. We sat down and reviewed my options and from that moment I knew I was in good hands. I walked out the door today with a 2018 Toyota Camry, money in my pocket, stress free, and not a single regret. They've helped me grately and I will always be thankful. More

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Great Deal and Most Professional Dealership Ever The opening line for A1 is that they are customer centered. That is EXACTLY what they are. It was a professional atmosphere with all team members frie The opening line for A1 is that they are customer centered. That is EXACTLY what they are. It was a professional atmosphere with all team members friendly and helpful. It was the least stressful car buying experience we've ever had. Thank you! More

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Best Dealership- A1 Toyota Best service you can ever find. Everyone at the dealership Gary, Mustafa, Hatim, Frank Nieves, Amjad, and Rabi all went above and beyond to make sure Best service you can ever find. Everyone at the dealership Gary, Mustafa, Hatim, Frank Nieves, Amjad, and Rabi all went above and beyond to make sure we left with the best deal and service. After going to five other dealerships, we ended up at A1 Toyota, and so glad we did! Very satifisfied and would definitely recommend this place and it’s amazing employees to everyone! More

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Awesome experience The staff was very friendly and helpful. They are amazing people and helped me to choose my new car in the first meeting with them. I didn’t expect to The staff was very friendly and helpful. They are amazing people and helped me to choose my new car in the first meeting with them. I didn’t expect to change it easily and fast like that. Thank you so much MR.Hatim, MR. Amjad and MR.Mustafa. So I will always recommend you. More

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Helpful and Service Oriented Everyone went out of their way to make sure we were happy and satisfied with our lease. Jerry and Quincy were so friendly and patient throughout the Everyone went out of their way to make sure we were happy and satisfied with our lease. Jerry and Quincy were so friendly and patient throughout the whole process. Thank you all! More

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