Hazem Radwan

very professional, easy to talk to and he walked us through the paperwork and was very friendly through the paperwork and was very friendly More

by joe.barillo Verified Customer Verified Customer

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Horrible customer service! No call backs, no updates nothing! I'm very unhappy with Dana Ford on Staten Island. No call backs, no updates nothing! I'm very unhappy with Dana Ford on Staten Island. More

by rubino1016 Verified Customer Verified Customer

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Horrible service experience. Went in for a recall on windows and they intentionally put screws in 2 of my tires and said they were unfixable. They wanted $275 a tire plus tax. I Went in for a recall on windows and they intentionally put screws in 2 of my tires and said they were unfixable. They wanted $275 a tire plus tax. I live over 10 miles from the dealership the screws were in pristine condition and sticking out a half inch when I drove back to the dealership to see for myself. The screws coincidentally match the ones they use to put license plates on. (I have pictures to back up my claim). When I drove it to tire repair shop you could hear the tapping of the screws in 2 separate tires. Calls to the my salesman were supposed to lead to calls back from service manager. They never reached out to me which was an admission of guilt as far as I’m concerned. I would not let Dana Lincoln’s service department even wash my car in the future More

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Worst experience ever. Absolutely horrible. Still have not delivered the missing parts or blue cruise that was signed upon. Would never use this dealership again. Horrible Absolutely horrible. Still have not delivered the missing parts or blue cruise that was signed upon. Would never use this dealership again. Horrible service. More

by JHB23 Verified Customer Verified Customer

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The staff is always so polite and so helpful especially Colin. Thank you to all. Colin. Thank you to all. More

by Marauder Verified Customer Verified Customer

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They tried to sell me 2 tires for $600 that I didn’t need. I was being scammed. They intentionally put screws in 2 of my tires and told me they were unrepairable. The fact that a service manager never need. I was being scammed. They intentionally put screws in 2 of my tires and told me they were unrepairable. The fact that a service manager never contacted me after speaking to the salesman and another dealership representative telling me they would call me confirms their guilt. I have zero trust in their service department. If there was an option for zero stars I would have given that. I have photos and other facts to back up my claim More

by FLUKES430 Verified Customer Verified Customer

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The best dealer in the northeast coast that I’ve been to because of their prices and friendliness because of their prices and friendliness More

by Romualdocruz Verified Customer Verified Customer

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I bought my car in for service and everyone was great to work with and very accommodating. The quality of work performed was excellent, my car is driving terrific. work with and very accommodating. The quality of work performed was excellent, my car is driving terrific. More

by Ercolino Verified Customer Verified Customer

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Haz and Joe are the best! ! Always take care of me when I need something in service! smooth process always , and they always communicate with updates ! Always take care of me when I need something in service! smooth process always , and they always communicate with updates More

by covensamantha Verified Customer Verified Customer

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They are the best service in the business. It’s always fast and easy. Great job It’s always fast and easy. Great job More

by hazman78 Verified Customer Verified Customer

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