Dealer Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

Heather Beran

Overview Reviews (149) Inventory (247)

Contact Me

View All Employees

< View All Employees

Heather Beran

Heather Beran | Page 12

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

Contact Me

4.8

149 Reviews

Overview Reviews (149) Inventory (247)

4.8

149 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact Heather Beran

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

149 Reviews of Heather Beran

January 21, 2025

Dealership Rating

Employee Rating

Good service and the staff was very friendly. Very professional and quick service. Will recommend this place to others. Very professional and quick service. Will recommend this place to others. More

by nikhilrajeev77

Verified Customer

Service Price Transparency

Workmanship

Service Time

Recommend Dealer

Yes

Jan 23, 2025 -

Bryan College Station Toyota responded

Thank you for your great review! We're thrilled to hear you had a positive experience with our friendly and professional staff. We truly appreciate your recommendation and look forward to serving you again! Customer Relations Manager customerservice@purdygroupusa.com

January 18, 2025

Dealership Rating

Employee Rating

Great experience, maybe could have kept me a little more informed on the progress of my repair. informed on the progress of my repair. More

by sjl2615

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jan 21, 2025 -

Bryan College Station Toyota responded

We are delighted to hear about your great experience! Thank you for your honesty about the communication during your repair. We appreciate your feedback, and we hope to serve you again in the future! Customer Relations Manager customerservice@purdygroupusa.com

January 16, 2025

Dealership Rating

Employee Rating

Thanks for great service on replacing my battery. Heather was very helpful. I appreciate her. Heather was very helpful. I appreciate her. More

by SUSANRS53

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jan 16, 2025 -

Bryan College Station Toyota responded

Thank you for your positive feedback! We are lucky to have a customer like you! Customer Relations Manager customerservice@purdygroupusa.com

January 12, 2025

Dealership Rating

Employee Rating

Very good service and did not have to wait long for my vehicle. Will continue to use their service. vehicle. Will continue to use their service. More

by MLGARZA45

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jan 13, 2025 -

Bryan College Station Toyota responded

We are thrilled to hear about your positive experience with our service! Thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com

January 09, 2025

Dealership Rating

Employee Rating

It was great. Quick and easy! Heather, my service advisor is awesome! Very helpful and professional. Quick and easy! Heather, my service advisor is awesome! Very helpful and professional. More

by KIM ALLEN

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Jan 13, 2025 -

Bryan College Station Toyota responded

Thank you for taking the time to share your positive experience with us! We're glad to hear that Heather provided you with great service! Customer Relations Manager customerservice@purdygroupusa.com

January 07, 2025

Dealership Rating

Employee Rating

Wait was MUCH longer than I was told to expect. Had to reset oil change alert myself after work was done. Found a leak but said I had to make another appointment to correct. Had to reset oil change alert myself after work was done. Found a leak but said I had to make another appointment to correct. More

by LSBOONE79

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Jan 09, 2025 -

Bryan College Station Toyota responded

Thank you for your feedback. We apologize for the longer-than-expected wait time and the inconvenience. Our goal is to provide efficient and thorough service, and we’ll review your experience to improve in these areas. Please don’t hesitate to contact us to schedule a follow-up appointment for the leak, and we will ensure everything is handled properly. We appreciate your business and hope to serve you better next time. Customer Relations Manager customerservice@purdygroupusa.com

January 05, 2025

Dealership Rating

Employee Rating

Timely, professional, and pleasant, with vehicle delivered on time. And was provided a free water left in vehicle, thank you. delivered on time. And was provided a free water left in vehicle, thank you. More

by BrianN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Justin Birdwell

Jan 06, 2025 -

Bryan College Station Toyota responded

Your positive feedback is greatly appreciated! Thank you for sharing your experience with us! Customer Relations Manager customerservice@purdygroupusa.com

December 28, 2024

Dealership Rating

Employee Rating

Nothing wrong with Heather. I requested only an oil change and air to the spare tire as I just had a tire rotation done. She wrote down the correct information. The technician p I requested only an oil change and air to the spare tire as I just had a tire rotation done. She wrote down the correct information. The technician performed a tire rotation. The vehicle had to go back in for the tires to be placed back in their original positions when brought in. More

by zataveski

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Unknown technicians doing the work

Jan 02, 2025 -

Bryan College Station Toyota responded

We apologize for the inconvenience caused during your visit. Please feel free to contact us so we can discuss your experience further and address any concerns. Customer Relations Manager customerservice@purdygroupusa.com

December 19, 2024

Dealership Rating

Employee Rating

Everyone is helpful and Rin is the best. Good service.thanks for every thing., best seevice. Good service.thanks for every thing., best seevice. More

by TRICIE94

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Justin Birdwell, Ron Broesche

Dec 20, 2024 -

Bryan College Station Toyota responded

We are pleased to hear that our team provided you with the best service! Thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com

December 18, 2024

Dealership Rating

Employee Rating

Smooth experience! They did not try to price gouge me and were very upfront about charges. They did not try to price gouge me and were very upfront about charges. More

by aurora.le

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Dec 19, 2024 -

Bryan College Station Toyota responded

We're glad to hear about your smooth experience! Thank you for sharing your feedback! Customer Relations Manager customerservice@purdygroupusa.com

Dealership Inventory (247 Vehicles)

2026 Toyota Tacoma | new

$43,868

2026 Toyota Tacoma

new

Celestial Silver Metallic exterior

Automatic

Four-wheel Drive

$43,868

View Vehicle Details

View Details

2026 Toyota 4Runner | new

$49,115

2026 Toyota 4Runner

new

Heritage Blue exterior

Automatic

Four-wheel Drive

$49,115

View Vehicle Details

View Details

2024 GMC Sierra 1500 | used

$45,074

2024 GMC Sierra 1500

used

Cardinal Red exterior

Unknown

Rear-wheel Drive

$45,074

View Vehicle Details

View Details

2022 Toyota Highlander | used

$26,951

2022 Toyota Highlander

used

Midnight Black Metallic exterior

Unknown

Front-wheel Drive

$26,951

View Vehicle Details

View Details

2023 Ford Edge | used

$24,063

2023 Ford Edge

used

Carbonized Gray Metallic exterior

Automatic

All-wheel Drive

$24,063

View Vehicle Details

View Details

2020 Chevrolet Silverado 1500 | used

$26,718

2020 Chevrolet Silverado 1500

used

Black exterior

Automatic

Four-wheel Drive

$26,718

View Vehicle Details

View Details

View All Inventory