Heather Beran
Heather Beran at Bryan College Station Toyota

Heather Beran | Page 12

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.8
124 Reviews
4.8

124 Reviews

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124 Reviews of Heather Beran

October 24, 2024

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Employee Rating

This dealership was very nice and efficient. Super friendly and inviting. I was in and out very quickly More

by elliegshipman6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dustin Holifield

Oct 25, 2024

Bryan College Station Toyota responded

Thank you for sharing your feedback! We’re thrilled to hear that you had such a positive experience! It’s great to know our team made you feel welcome and provided efficient service. We’re glad we could get you in and out quickly while still making you feel at home. Hope to see you back for your next service!

October 22, 2024

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I am always impressed by the quality of service, thank you. See you again in about 6 months More

by TYMO2215
Service Price Transparency
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Recommend Dealer
Yes
Oct 23, 2024

Bryan College Station Toyota responded

We’re thrilled to hear that our service continues to impress you! Your kind words and loyalty mean so much to us. We look forward to welcoming you back for your next service and making your future visit just as exceptional. Until then, drive safe and take care!

October 20, 2024

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I’ve been doing business with Bryan Toyota since 2013 always treated me fairly , no high pressure sales techniques Everyone is professional and eager to help More

by teresacannon61
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Justin Birdwell

Oct 21, 2024

Bryan College Station Toyota responded

Teresa, we're over the moon to hear about your continued positive experience with us since 2013! It's great to know that our team consistently treats you fairly and provides a no-pressure environment. We strive to maintain a professional and helpful atmosphere, and your feedback is truly appreciated. Thank you for your loyalty to us for 10+ years, we look forward to serving you for many more!

October 18, 2024

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I had some questions on Drive Connect and Heather looked up the information and printed it out for me which was very helpful and appreciated. She keeps me informed on the status of my service call. The job More

by greenjim4300
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Recommend Dealer
Yes
Oct 18, 2024

Bryan College Station Toyota responded

We appreciate you taking the time to share your feedback! It’s wonderful to hear that Heather was able to assist with your questions on Drive Connect and kept you informed throughout your service. We’re glad the job was completed quickly, and we look forward to seeing you again!

October 17, 2024

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Everyone very pleasant and helpful. Great deal on the wipers! Thanks for trying to explain recalls and our warranty More

by lanettefrock
Service Price Transparency
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Recommend Dealer
Yes
Oct 18, 2024

Bryan College Station Toyota responded

We’re so glad to hear that you had a pleasant experience with our team and found a great deal on the wipers! It’s important to us that you understand your recalls and warranty, and we’re always here to help explain any details. We look forward to assisting you again!

October 17, 2024

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Servicio rápido y eficiente. Personsl atento y agradable. Sigan así y la clientela quedará satisfecha. More

by ELEAZARCOLINA
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Dustin Holifield

Oct 18, 2024

Bryan College Station Toyota responded

¡Gracias por compartir tu experiencia! Nos alegra saber que recibiste un servicio rápido y eficiente, y que nuestro personal fue atento y agradable. Seguiremos esforzándonos para brindar un servicio que deje a nuestros clientes satisfechos. ¡Esperamos verte de nuevo pronto!

October 06, 2024

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I had a great experience of having my car serviced there! Heather was very responsive and nice! Thank you! More

by Esfandani_a
Service Price Transparency
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Recommend Dealer
Yes
Oct 07, 2024

Bryan College Station Toyota responded

We're thrilled to hear that you had a great experience with your service! It’s wonderful to know that Heather’s responsiveness and kindness made a positive impact. If you ever need anything else, we’re here for you. Thank you for choosing us!

October 05, 2024

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Staff is helpful and efficient. I was advised of time my car would be ready and I was soon than that. Check out was well explained. More

by watermelongail
Service Price Transparency
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Recommend Dealer
Yes
Oct 07, 2024

Bryan College Station Toyota responded

It’s wonderful to learn that our staff provided helpful and efficient service! We're glad you were kept informed about your car's readiness and that checkout was clearly explained. Thank you for sharing your experience, and if there's anything more we can assist you with, just let us know!

October 04, 2024

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Heather went above and beyond, I asked her about the security box - not related with the service - and she answered me promptly. Thanks More

by Jorge G
Service Price Transparency
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Recommend Dealer
Yes
Oct 04, 2024

Bryan College Station Toyota responded

It’s great to hear that Heather went above and beyond to assist you! We're glad she could provide the information you needed about the security box so quickly, even though it wasn’t directly related to your service. We truly appreciate your feedback, and Heather is a valued part of our team for exactly this kind of care and attention. If you ever have any more questions or need assistance, don’t hesitate to reach out!

September 27, 2024

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Heather was very helpful with my daughter who is a student at TAMU. I feel like I can trust Toyota when I send her there to get service. More

by jprilop
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Sep 27, 2024

Bryan College Station Toyota responded

It’s heartening to hear that Heather provided such helpful support for your daughter! Trust is essential when it comes to car service, especially for a student, and it’s wonderful that you feel confident sending her to us. Heather's assistance not only reflects her dedication but also the dealership's commitment to customer care. Thank you for sharing your experience; it’s great to know we have gained your trust! We promise, your daughter is in good hands!

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