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Heather Beran

Overview Reviews (149) Inventory (247)

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Heather Beran

Heather Beran | Page 13

Service Advisor

Bryan College Station Toyota

728 Earl Rudder Fwy
Bryan, TX 77802

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4.8

149 Reviews

Overview Reviews (149) Inventory (247)

4.8

149 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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149 Reviews of Heather Beran

December 11, 2024

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Employee Rating

Prompt and courteous. Very professional I would highly recommend your dealership and plan to use you again Very professional I would highly recommend your dealership and plan to use you again More

by peogden78

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Dec 16, 2024 -

Bryan College Station Toyota responded

Thank you for your wonderful feedback. We are thrilled to hear about your positive experience with us! Customer Relations Manager customerservice@purdygroupusa.com

December 11, 2024

Dealership Rating

Employee Rating

Politeness, great Service, knowledgeable, Perfect Service and the only dealer that I will ever take my vehicles too. and the only dealer that I will ever take my vehicles too. More

by moewater2000

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Justin Birdwell, Dustin Holifield

Dec 16, 2024 -

Bryan College Station Toyota responded

Thank you for sharing your positive experience with us! We're glad to hear that you found our service polite, knowledgeable, and perfect! Customer Relations Manager customerservice@purdygroupusa.com

December 07, 2024

Dealership Rating

Employee Rating

Very nice staff. Always attentive, I will definitely use be using their services again. Thank you BCS Toyota. Always attentive, I will definitely use be using their services again. Thank you BCS Toyota. More

by u12mailus

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Dec 09, 2024 -

Bryan College Station Toyota responded

We appreciate your kind words and are thrilled to hear about your positive experience with our staff! Thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com

November 28, 2024

Dealership Rating

Employee Rating

The dealership is very efficient and my advisor Kurt is super helpful and very knowledgeable. he goes above and beyond. super helpful and very knowledgeable. he goes above and beyond. More

by aishatu

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Abagail Mojica, Russell Karli

Dec 02, 2024 -

Bryan College Station Toyota responded

We're delighted to hear about your positive experience with Kurt! Thank you for sharing your feedback! Customer Relations Manager customerservice@purdygroupusa.com

November 24, 2024

Dealership Rating

Employee Rating

In and out in good time. Nice folks. Time for service was very good. Fifteen words. Nice folks. Time for service was very good. Fifteen words. More

by txvikar

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Randy Dowling, Justin Birdwell, Ron Broesche, Tanner Gregory, Bobby Hall, Carey Hausenfluck, Manny Lopez, Dustin Holifield, Russell Karli

Nov 26, 2024 -

Bryan College Station Toyota responded

Thank you for your positive review! We're thrilled to have you as a customer and appreciate your business! Customer Relations Manager customerservice@purdygroupusa.com

November 18, 2024

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Employee Rating

It’s worth the 45 minute drive to get my service here. They are well organized and professional and do a great job! They are well organized and professional and do a great job! More

by kat4699

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Nov 18, 2024 -

Bryan College Station Toyota responded

Thank you for making the drive to see us! We appreciate you and your business! Customer Relations Manager customerservice@purdygroupusa.com

November 16, 2024

Dealership Rating

Employee Rating

Very detailed on service advice and spent time answering my questions. Good price for service performed. my questions. Good price for service performed. More

by AustinMan

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Carey Hausenfluck, Russell Karli

Nov 18, 2024 -

Bryan College Station Toyota responded

We're happy to have provided detailed service advice and answered your questions! Thank you for choosing us! Customer Relations Manager customerservice@purdygroupusa.com

November 12, 2024

Dealership Rating

Employee Rating

My appointment was for 9:00 am for oil change. I was there only less than 30 minutes and out. Great service and so happy with my Rav4. I was there only less than 30 minutes and out. Great service and so happy with my Rav4. More

by mariamgomez

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Nov 13, 2024 -

Bryan College Station Toyota responded

Thank you for your wonderful feedback! We are thrilled to hear that you had a great experience with your oil change on your RAV4. If you ever need anything, don’t hesitate to reach out! Customer Relations Manager customerservice@purdygroupusa.com

November 08, 2024

Dealership Rating

Employee Rating

The people and service are awesome. Everything is extremely costly, burb thins is a corporate issue. Kudos to all the people who work at Toyota Bruan-College Station.. Everything is extremely costly, burb thins is a corporate issue. Kudos to all the people who work at Toyota Bruan-College Station.. More

by A-CASTILLO

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Nov 11, 2024 -

Bryan College Station Toyota responded

Thank you for your wonderful feedback! We appreciate your kind words about our team and service! Customer Relations Manager customerservice@purdygroupusa.com

November 07, 2024

Dealership Rating

Employee Rating

Heather is always courteous, helpful, and professional. I have been extremely pleased working with her as my advisor. Whenever I have a question If she does not know the answer, she will find it out and im I have been extremely pleased working with her as my advisor. Whenever I have a question If she does not know the answer, she will find it out and immediately get back to me. More

by greenjim4300

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Nov 11, 2024 -

Bryan College Station Toyota responded

We're glad to hear that Heather has been courteous, helpful, and professional in assisting you. Thank you for sharing your experience with us! Customer Relations Manager customerservice@purdygroupusa.com

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