Heather Cullen
Heather Cullen at Lou Sobh Honda

Heather Cullen | Page 12

Service Manager

Lou Sobh Honda

1105 Buford Rd
Cumming, GA 30041

Contact Me
4.9
1,184 Reviews

I have been with Honda and Acura dealers for over 20 years and love helping people and building relationships with guests. The last thing people want is a stressor over a vehicle, and it is always nice to help make a negative situation, turn into a positive interaction.

Dealership Experience

12 yrs, 7 mos

Industry Experience

20 yrs, 11 mos

Languages Spoken

English English

4.9

1,184 Reviews

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1184 Reviews of Heather Cullen

January 18, 2025

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Took way too long for oil and filter change, this will affect my decision to visit this dealership in the future. More

by JHC31147
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Recommend Dealer
No

January 18, 2025

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As usual Heather was extremely professional and courteous. She clearly explained the service required to be performed. Explained the timeframe for the service and kept me informed on progress. She’ More

by cincione
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Recommend Dealer
Yes

January 18, 2025

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We found Heather to be a very professional, efficient, pleasant and friendly person. She resolved our issue in minimal time. More

by jcordova45
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Recommend Dealer
Yes

January 18, 2025

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I was in and out within a reasonable amount of time. I was given an overview of choices for additional service which I chose to do. More

by LKLAMB22
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Recommend Dealer
Yes

January 17, 2025

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Very professional associates and excellent customer service. This is the one dealership that I will go out of my way to drive 45 minutes to 1 hour for service because I trust them 100%. More

by Victor
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Recommend Dealer
Yes

Other Employees Tagged: Adam Gurreri , Talin Coester, TJ Mitchell

January 16, 2025

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Heather was efficient and very helpful. She answered my questions and recommended additional services that made sense, so I accepted her recommendation. More

by rothlmar
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Recommend Dealer
Yes

January 15, 2025

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Super costly and unnecessary Maintainence item was done . Charged for item that was not done too More

by ankursur198124
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Recommend Dealer
No
Jan 16, 2025

Lou Sobh Honda responded

Good Morning Sir, I apologize about your experience, I am very interested in finding out some details of what happened , Please contact me directly at you convenience and I would like to understand the work we did that was not done. We will be glad to make this right Sincerely, David Wikle Part/Service Director 678-679-7278 dwikle@lousobhhonda.com

January 15, 2025

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They got me in an had me finished on my oil change service as promised in less than hour! More

by wayneu
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Recommend Dealer
Yes

January 11, 2025

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Very pleased with my service visit yesterday. It was quick and easy and Heather kindly reminded me that I needed to make an appointment due to a recall notice. I greatly appreciated that and wi More

by JABECKWITH
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Recommend Dealer
Yes

January 10, 2025

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Fast and efficient service. Very helpful advisor who even caught something that should have been done on a previous visit More

by John Schuch
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Recommend Dealer
Yes
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