Heather Deritis
Heather Deritis at BMW of West Chester

Heather Deritis | Page 7

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.8
237 Reviews
4.8

237 Reviews

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237 Reviews of Heather Deritis

November 26, 2025

Dealership Rating
Employee Rating

My service experience continues to be poor. You consistently mislead me on the amount of time the repair will take. More

by Kim
Recommend Dealer
No

Other Employees Tagged: Heather Deritis

November 22, 2025

Dealership Rating
Employee Rating

Heather in customer service provided us with excellent service. Everything went very smoothly, including providing us with a loaner while our X3 was being repaired for a couple of days. More

by stacysoldato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 20, 2025

Dealership Rating
Employee Rating

Heather was responsive and through- communication was timely and complete. I would recommend her to others More

by Johnpark0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza

November 17, 2025

Dealership Rating
Employee Rating

I’ve had a wonderful experience with the leasing of my 740. From the sales rep Dan, the F@I manager Nicholas to the service coordinator Heather. First class organization that I send all of family and fri More

by NCAPPARELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wilmer Rodriguez, Melissa Gibson, Nick Capparelli , Anthony Blubello

November 16, 2025

Dealership Rating
Employee Rating

I always feel confident that my car will get done what I took it there for, and that it will be looked over for any other issues. I never feel that I am being upsold, but advised of any potential issues. More

by Lfeathers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Izzi

November 13, 2025

Dealership Rating
Employee Rating

Heather was so helpful. She clearly explained the service and my-vehicle was quickly completed. I will remember to ask for Heather for my service manager the next time I co More

by CBLGOLF0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 13, 2025

Dealership Rating
Employee Rating

The only trusted BMW service provider in my area for me is BMW West Chester! I’ve taken my car to other locations and have not experienced the excellent service and friendly staff! More

by MILAN20001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 09, 2025

Dealership Rating
Employee Rating

They always goes the extra mile to make sure issues are addressed properly and to the fullest extent. More

by Floyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza, Joe Izzi

November 08, 2025

Dealership Rating
Employee Rating

The words that I can use for Westchester BMW are outstanding exceptional excellent from the sales floor to the service department. More

by WLWYNN99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 06, 2025

Dealership Rating
Employee Rating

My go to place fo r all my BMW needs. Always reliable for quality work for my BMW vehicles. More

by Drs
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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