Heather Deritis
Heather Deritis at BMW of West Chester

Heather Deritis

Service Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

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4.7
152 Reviews
4.7

152 Reviews

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152 Reviews of Heather Deritis

October 10, 2025

Dealership Rating
Employee Rating

Heather and team provided a wonderful customer experience as always. They never fail to deliver. More

by jwolf06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 08, 2025

Dealership Rating
Employee Rating

Ok but very expensive was there because of a recall work. Completed as promised ok More

by RLORAH48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 30, 2025

Dealership Rating
Employee Rating

Everyone was kind and professional. The process was efficient. I was confident by the end of the transaction. More

by margaret.mussoni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jayson Kirk , Geoffrey

September 28, 2025

Dealership Rating
Employee Rating

I had a 7:20AM drop-off for oil change and 10k mile service. When I dropped the car off I was told there was a good chance I would not get the car back that day. I did get it back at 4PM but felt like More

by schrumpf1919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

September 20, 2025

Dealership Rating
Employee Rating

Top of the line dealership. Fantastic customer service, and the waiting area for repairs was beautiful. More

by johnnyoc888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 18, 2025

Dealership Rating
Employee Rating

I have been dealing with Justice Mongano for at least 7 years and he provides great customer service. He is responsive and very helpful with any questions/issues. More

by ttracy
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Justice Mogano, Nick Capparelli

September 18, 2025

Dealership Rating
Employee Rating

Very good service not pushy looking forward to do business again with them thank you. More

by MR.ALEXIS.RAMOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 16, 2025

Dealership Rating
Employee Rating

Heather the my service advisor is excellent, she is always goes above and beyond for her clients. More

by sandra.fink1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Miller

September 13, 2025

Dealership Rating
Employee Rating

Good service with respect customer. I always recommend BMW to my friends and family. Service manager is awesome. More

by mohsen.mojri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 13, 2025

Dealership Rating
Employee Rating

Heather was very helpful on my recent visit. She helped me plan out upcoming maintenance items for the next few visits. She worked very hard to make sure my car was done on the same day, knowing More

by MGKEISER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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