"Great car buying experience "
Heather was fantastic I contacted her for my son after a deal for him fell through at another dealership. We had a tight time frame with my son going back to college. She helped him find a great car in his price and payment range and gave him a more than fair price on his trade. We will definitely deal with this dealership and Heather again.
Very friendly dealership. Heather Doll was our salesperson and she was so friendly and not pushy at all. She answered all of our questions. The dealership worked with us very well with the price of their vehicle and the price of our trade in. Next time I need a car, I am definitely going back.
"Heather was amazing "
I was having major issues with my 2025 Jeep Cherokee that the service department apparently wasn’t too concerned about. I weighed all of my options and decided the best thing to do was trade in my car. I worked with a heather and she made this process so easy. She was so knowledgeable and kind. Went above and beyond for me. I left that dealership with a 2015 Grand Cherokee and a piece of mind. Thank your heather!
Heather doll and her team was an amazing sales representive. She went above and beyond and made buying a car an amazing experience for me.
We give Kelly Automotive Group a terrible rating. They do not follow thru on their call backs to see if the customer is satisfied. They helped us get a car for a first time buyer in an as is car but they never disclosed all the problems including that it was not a road worthy vehicle. Problems started happening as soon as we got home and within the next few days. We saw a small spot of oil on the driveway / parking spot at the dealership and were told not to worry about it. We trusted them but never again.. We tried to go back and have them look at it and get some things taken care of since it was far from 30 days of purchase however, they cursed at us and said your f&$@&$@ pissing me off. There should be no reason anyone to be a first time buyer put into a non road worthy vehicle, ever. She was taken full advantage of. How is a young gal supposed to trust anyone after this? She has to get to work but now has no transportation. Can’t count on other people everyday. How is she supposed to be able to pay for the loan and insurance if can’t get to work? We are not happy with Kelly Automotive at all and buyer beware no matter which location you go to. They have relatives amongst themselves that back each other up. No one should ever be cursed at no matter how angry. No one deserves to be taken advantage of. They should deal with the repairs and understand their are people on the road that could be hurt badly from your neglect to deliver road worthy vehicles. This was a first time buyer loan program which is basically gonna screw her over not because of the loan per-say but the car dealership that won’t help her. Now, there is all of the sudden, a lot more vehicles in the as is program that all now have “mechanics special” written on them since I complained and questioned them . That was not written on them before anywhere to warn them they are not worth a dime. Originally there was only 4 vehicles to look at now there’s 14 vehicles in this situation. How hard is it to just fulfill the safety of the customers and stand behind their sales?! This makes my friends and family double think the reliability of this dealership and staff.... Please buyer beware of this dealership!!! WE DO NOT RECOMMEND THIS COMPANY TO ANYONE! Time to contact Attorney Generals Office.
"Great and easy people to work with"
All the people cared and would definitely come back for a vehicle again and recommend it to friends and family overall great experience with great people
Heather was amazing! Great experience, great demeanor. She made it a great process! It was also a quick and easy process! Thank you so much!!!
"I had a great experience"
- Angi McKelvie
Michael & Heather are Awesome people I definitely will recommend kelly auto & Michael & Heather to anyone who asks me about my car thank you very much?????👍
"Loving my new car!"
Crystal and Heather were absolutely wonderful! I couldn't have asked for a better car buying experience! I am so grateful for all of their help .
"Excellent service, customer comes first"
One of the best experiences I had so far buying a car. Quick response for my Internet inquiry, most of the discussions happened over the phone, saving time on both sides. No tricks, people I spoke and dealt with were genuinely honest, clearly the customer comes first. Negotiations were brief, flexibility of the dealer are really appreciated. The process was smooth, all explanations were to the point. Many thanks to Steve and Heather on the sales side and also to Blake for the help to secure a very good loan. Excellent doing business with you, I will certainly return and also recommend Kelly Auto Group to anyone. Keep up the great work !