Heather Liautaud | Page 9

We didn't even know we wanted a BMW until we met with Michelle. We love our X3! The leasing process was easy and the service had been impeccable so far. Highly recommend. Michelle. We love our X3! The leasing process was easy and the service had been impeccable so far. Highly recommend. More

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We had a great experience. Ralph was very attentive. No pressure sales style. Heather was great as well. Everyone was extremely friendly and eager to make our visit and car buying experience pleasant and p pressure sales style. Heather was great as well. Everyone was extremely friendly and eager to make our visit and car buying experience pleasant and positive. More

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What else can I say? Amazing, fantastic and wonderful experience! Michelle is one of the best I’ve worked with. Her attention to detail, follow up and overall customer service are extraordinary. The dea experience! Michelle is one of the best I’ve worked with. Her attention to detail, follow up and overall customer service are extraordinary. The dealership experience is second to none and just another reason I am a repeat customer. So much so that a friend of mine chose to buy a new BMW from Michelle before mine came in! Dan and Heather round out this amazing team and I will continue to do business with Crystal Lake BMW as long as they are a part of the team. Thank you and kudos to my BMW Crystal Lake family. More

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Nico/ Sales, Heather/ Manager, Leah/ Customer Service and Rich/ Financial were phenomenal to work with. Because of them I am a lifelong customer and definitely recommend over ANY other dealership my wife and Rich/ Financial were phenomenal to work with. Because of them I am a lifelong customer and definitely recommend over ANY other dealership my wife and have dealt with the last 5 weeks. More

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Julian and Jim helped me out, I love my new Mazda and am incredibly thankful the sales team was as welcoming as they were informative. If you’re looking to upgrade your car I would highly recommend working incredibly thankful the sales team was as welcoming as they were informative. If you’re looking to upgrade your car I would highly recommend working with the sales department at Anderson. More

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Unbelievable team and extremely helpful especially Ethan Vange. They provided assistance for me the other day immediately although many people were present. Since I wasn’t certain what I was looking for the Vange. They provided assistance for me the other day immediately although many people were present. Since I wasn’t certain what I was looking for they went up and beyond by providing a variety of options. Providing this type of service worked in their favor since I ended up buying 2 vehicles. You can tell it starts from the top and that you can count on the entire Anderson Team to be extremely professional if it’s trading in, purchasing, financing, and service. To date I have bought 6 vehicles and will definitely be back for my 7th in the near future. Thanks Again More

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Incredible experience We were referred to Michelle from a work colleague and are we thankful for that! Michelle totally made us feel part of the Anderson BMW family and lai We were referred to Michelle from a work colleague and are we thankful for that! Michelle totally made us feel part of the Anderson BMW family and laid the foundation for a long-term relationship. There was no high pressure sales push, she listened to what we wanted and showed us multiple options in the comfort of the heated building. We were able to come to our own decision to buy, and be comfortable with that decision. Heather made the deal fit within our budget and was very fun to deal with, yes, I said fun buying a car! Rich made the paperwork quick and painless. The best car buying experience ever! And we LOVE the X1!! More

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Heather, Taylor, Bob, and Rich were very helpful with the deal on a X3. I recommend going to Crystal Lake BMW. They are no pressure sales and will are very informative and helpful. deal on a X3. I recommend going to Crystal Lake BMW. They are no pressure sales and will are very informative and helpful. More

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Great Service The buying experience was non-pressured and Ellen listened to what I was looking for. We were able to identify the perfect vehicle and at a reasonabl The buying experience was non-pressured and Ellen listened to what I was looking for. We were able to identify the perfect vehicle and at a reasonable price. Everything promised was delivered. More

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Ethan was terrific working with us to get us a great deal on our Cx9 lease. This is the fifth vehicle our family has purchased or leased from Anderson. on our Cx9 lease. This is the fifth vehicle our family has purchased or leased from Anderson. More

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