Heather Vivrett | Page 28

Salesman (Nick) does not know the vehicles he is selling and takes an a long time to return a call or text. For example, neither Nick nor the first BMW Genius we first met with knew the BMW hardtop converti and takes an a long time to return a call or text. For example, neither Nick nor the first BMW Genius we first met with knew the BMW hardtop convertible has the capability to raise the folded roof for easy loading/unloading the trunk. More

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Good dealership for car service, friendly staff and the new updated show room is great! not too much more to say about them than that new updated show room is great! not too much more to say about them than that More

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We were not in any hurry to buy our new car and received no pressure throughout our buying process. Brad Mares adapted to our buying approach and met our every request from when we wanted to stop by last m no pressure throughout our buying process. Brad Mares adapted to our buying approach and met our every request from when we wanted to stop by last minute for a test drive to helping us find the perfect vehicle (with each feature we wanted and no extra unnecessary expense). He was willing to negotiate our price over the phone rather than having us wait around in the dealership (although the dealership is beautiful and smells like a 5-star resort!). Our experience was also complete with a great interaction with Heather in Financing, who provided all the information we needed without any pressure on warranties. Finally, Mason walked us through the vehicle from back to front and inside and outside to understand the comprehensive capabilities we are very much enjoying! Thanks to all in the buying process! If the Service department is just as good, we may be customers for life! More

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Autohaus BMW is a great place to buy and have your car serviced. They have great people and great technicians that do a great job. serviced. They have great people and great technicians that do a great job. More

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I was met with a very friendly hello at the door. I had made an appointment with josh Gould beforehand in regard to a car I had seen online. All through the discussion about the car I can say the experienc made an appointment with josh Gould beforehand in regard to a car I had seen online. All through the discussion about the car I can say the experience was relaxed and I felt no pressure at all. More

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I enjoyed my short time spend with Autohaus BMW. The customer service, professionalism, personal touch I will always be a customer. Thank you for my car! customer service, professionalism, personal touch I will always be a customer. Thank you for my car! More

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Matt and Heather were awesome. We worked out the deal mostly through email. I was able to quickly drop in, sign some papers, and drive away. Great experience. I will recommend them to others. mostly through email. I was able to quickly drop in, sign some papers, and drive away. Great experience. I will recommend them to others. More

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Excellent service, low pressure. Helped us select a vehicle with the options we wanted and helped us understand the value of new over CPO. We were looking to get a CPO service loaner at first. Once w vehicle with the options we wanted and helped us understand the value of new over CPO. We were looking to get a CPO service loaner at first. Once we decided to buy new there were certain options we thought we had to have. They were willing to work with another dealer to get us the car we wanted. In the end they showed us one similar that was a demo and why the one option we initially thought we wanted wasn’t really necessary on that vehicle. More

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Very nice people. No rushing lots of patients. Everyone was easy to work with. Really really like the design (work areas) and amenities at Autohaus location. was easy to work with. Really really like the design (work areas) and amenities at Autohaus location. More

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1st class service through out buying experience from reception to financing! I look forward to working with the service and parts departments. Will recommend to friends reception to financing! I look forward to working with the service and parts departments. Will recommend to friends More

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