Heather Vivrett
Heather Vivrett at Autohaus BMW

Heather Vivrett | Page 9

Sales Manager

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

Contact Me
5.0
320 Reviews

Dealership Experience

8 yrs, 6 mos

Industry Experience

30 yrs, 2 mos

Languages Spoken

English English

5.0

320 Reviews

Write a Review

320 Reviews of Heather Vivrett

September 27, 2024

Dealership Rating
Employee Rating

The staff at Autohaus are all great. They make the purchase process super smooth. Bob Dedert is the reason I have returned to your dealership so frequently. More

by arrow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Dedert , The tech person was also very good.

Sep 27, 2024

Autohaus BMW responded

Thank you for the 5 - star review! We are please to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Bob is one of the best! Thank you for choosing Autohaus!

July 02, 2024

Dealership Rating
Employee Rating

The dealer was able to get the desire vehicle for shipped here as requested ok More

by Pep
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Todd Cherry , Brad Mares

Jul 02, 2024

Autohaus BMW responded

Thanks for the review! We're thrilled that you were satisfied with our services and special delivery. Your feedback is appreciated, and we hope to be of help in the future!

June 23, 2024

Dealership Rating
Employee Rating

5 star service, efficient beautiful facilities, every service available,like beverage and snack bar, service writers v r ry knowledgeable More

by Stevemess913
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Emerson, Trey Starnes

Jun 24, 2024

Autohaus BMW responded

Thank you for your outstanding review! We strive to be as prompt and accommodating as possible, and our team is one of the best! We are truly passionate for creating the best possible experience here at Autohaus! We look forward to seeing you next time!

March 02, 2024

Dealership Rating
Employee Rating

Clean friendly and knowledgeable people with good overall service Especially helpful was finance and how to use new car services More

by Regnier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zack Forister, Brad Mares

Mar 07, 2024

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff, Thank you for choosing Autohaus!

February 13, 2024

Dealership Rating
Employee Rating

I have been dealing with Authhaus BMW since 2009; I'm on my 4th BMW. There are several BMW dealers in St. Louis, but they are the best. They treat their customers like royalty and deliver on everything th More

by MLM STL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brad Mares

Feb 14, 2024

Autohaus BMW responded

Thanks for the 5-star review! We appreciate your loyalty to Autohaus BMW. We are glad to hear we provides top-notch service, and we appreciate the feedback and would love to work with you again!

January 19, 2024

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Employee Rating

Everyone was very gracious and helpful. We stopped in to "just look" at a specific vehicle and ended up purchasing it that day! Nick was very polite, very knowledgeable and not once did we More

by tcdavis70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Markovic , Zack Forister

Jan 19, 2024

Autohaus BMW responded

Thanks for the 5 - star review, and your gracious words! We're delighted to hear you enjoyed our services. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations.

January 18, 2024

Dealership Rating
Employee Rating

I had an incredible experience with Brandon who helped me in sales and with Heather that helped me in finance. I was really impressed with the first class service. More

by Tracy.Stickney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Pittman

Jan 19, 2024

Autohaus BMW responded

Thanks Tracy for the 5 - star review! We would not be able to grow and develop without feedback like yours. We are thrilled you had a great experience with us and hope to be of service in the future.

January 18, 2024

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Employee Rating

I had a very positive experience working with the team at Autohaus. Jens was a pleasure to work with and Ashley at the Genius Bar was knowledgeable and excellent. More

by kathyclawton
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jens Petermann, Ashly Crumel

Jan 19, 2024

Autohaus BMW responded

Dear Kathy, thank you for the 5 - star review!. We are thrilled to hear that you had a great experience with us and look forward to working with you again!

January 17, 2024

Dealership Rating
Employee Rating

I had an outstanding experience. Jens was my sales representative. He was polite, efficient, honest , informative. The dealership is beautiful and everyone there was welcoming , help More

by Skyesox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jens Petermann, Todd Cherry , Joe Emerson

Jan 17, 2024

Autohaus BMW responded

Thank you so much for the 5 - star review! We're delighted to know that Jens exceeded your expectations. We strive to be as prompt and accommodating as possible, and our team is one of the best! Thank you for choosing Autohaus and look forward to working with you again!

January 04, 2024

Dealership Rating
Employee Rating

Waited an hour in dealership before seeing finance manager at car delivery. Two documents were not presented for signature; had to sign documents next day electronically. At delivery Ashley did a f More

by bcartmill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Nick Markovic, Ashly Crumel

Jan 15, 2024

Autohaus BMW responded

Thank you so much for your purchase of your New BMW, we hope you have many happy years with your Ultimate Driving Machine! We are sorry to hear of your disappointment in the 1 hour delay to our Finance Department on the 2nd of January, our busiest delivery day of the year. This process depends on everything including computer systems and financial services programs operating at peak performance, unfortunately, there were a few glitches that day. We appreciate your patience and your kind words about Ashley. Thank you and have a great day!

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