Heather Vivrett
Heather Vivrett at Autohaus BMW

Heather Vivrett | Page 10

Sales Manager

Autohaus BMW

3015 S. Hanley Road
St. Louis, MO 63143

Contact Me
5.0
321 Reviews

Dealership Experience

8 yrs, 8 mos

Industry Experience

30 yrs, 4 mos

Languages Spoken

English English

5.0

321 Reviews

Write a Review

321 Reviews of Heather Vivrett

January 04, 2024

Dealership Rating
Employee Rating

Waited an hour in dealership before seeing finance manager at car delivery. Two documents were not presented for signature; had to sign documents next day electronically. At delivery Ashley did a f More

by bcartmill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Nick Markovic, Ashly Crumel

Jan 15, 2024

Autohaus BMW responded

Thank you so much for your purchase of your New BMW, we hope you have many happy years with your Ultimate Driving Machine! We are sorry to hear of your disappointment in the 1 hour delay to our Finance Department on the 2nd of January, our busiest delivery day of the year. This process depends on everything including computer systems and financial services programs operating at peak performance, unfortunately, there were a few glitches that day. We appreciate your patience and your kind words about Ashley. Thank you and have a great day!

January 03, 2024

Dealership Rating
Employee Rating

3rd car I have purchased for Nick and Autohaus in the last 3 years. Nick is the best, really takes care of me. The whole staff at Autohaus is great to work with even Joe!!! More

by Tom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Todd Cherry, Nick Markovic, Ashly Crumel , Joe Emerson

Jan 03, 2024

Autohaus BMW responded

Dear Tom, we greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!

January 03, 2024

Dealership Rating
Employee Rating

Autohaus is the best dealership I've dealt with. This is my third car I've purchased from them. Todd Cherry and Nick Markovic are incredibly helpful and easy to work with on the sales side. I also More

by AGIII
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 03, 2024

Autohaus BMW responded

Thank you for the 5 - star review! We are happy that Todd and Nick impressed you in this way. We are very lucky to have them at Autohaus BMW. Stay safe and see you next time!

January 03, 2024

Dealership Rating
Employee Rating

This is the fourth BMW that I have work with Bob on. Always a great experience, friendly and a very enjoyable transaction. Autohaus is a top tier dealership. More

by DavidSTL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Dedert

Jan 03, 2024

Autohaus BMW responded

Thank you for the great review! We are pleased to know about your positive experiences with us. We are grateful to have such a positive and prompt staff. Bob is one of the best! Thank you for choosing Autohaus BMW!

January 03, 2024

Dealership Rating
Employee Rating

It was a great experience. Not pushy and very easy to work with. GM was extremely helpful and customer centric. More

by Sean.bricker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Emerson, Brad Mares

Jan 03, 2024

Autohaus BMW responded

On behalf of Autohaus BMW, I would like to thank you for using us for your new vehicle. Your feedback is appreciated!

December 30, 2023

Dealership Rating
Employee Rating

Very responsive and knowledgeable. Good experience and will come back. Very happy with the experience. More

by krusbr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 30, 2023

Autohaus BMW responded

We always strive to give our best to help our customers and I'm glad that we exceeded your expectations.

December 20, 2023

Dealership Rating
Employee Rating

Salespeople were friendly but not aggressive, very knowledgeable, and helpful. Branden was super helpful and explained so much to me. More

by LuvOurHondas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Pittman , The female who explained the workings of the car.

Dec 20, 2023

Autohaus BMW responded

We really appreciate you being a customer and helping to share the word about us. We're here for you anytime!

December 16, 2023

Dealership Rating
Employee Rating

I’m excited for my awesome deal & great service. Thanks to Brandon…. I love my new car 😊 More

by Browntawana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Pittman

Dec 16, 2023

Autohaus BMW responded

We're extremely happy that you had a positive experience, and we're grateful for your feedback.

December 12, 2023

Dealership Rating
Employee Rating

My salesman Jens Pettermann was absolutely outstanding and Heather in finance was amazing as usual. Also, the genius instructor was great. More

by djocken
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jens Petermann , Larry Handel

Dec 12, 2023

Autohaus BMW responded

We are thrilled to hear that you had an outstanding experience with BMW Autohaus. Your kind words serve as a great testament to the hardwork and dedication we invest in each job.

December 11, 2023

Dealership Rating
Employee Rating

Ver professional. Willing to reasonably compromise on sale price. No hard pressure. Everything was explained well. More

by tfitch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jens Petermann

Dec 11, 2023

Autohaus BMW responded

Thank you for recommending us in your review! We're glad we made your experience with us a great one and will be happy to help you again.

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