Heber Quezada
Heber Quezada at Coastal Kia

Heber Quezada | Page 12

Product Specialist

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.9
203 Reviews

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4.9

203 Reviews

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203 Reviews of Heber Quezada

January 11, 2024

Dealership Rating
Employee Rating

It never fail me when I get ready for a New Vehicle. I had the best sale person. More

by hytha.ann.marshall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 11, 2024

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and gracious feedback. Please call us if you need anything. Thanks again!

January 11, 2024

Dealership Rating
Employee Rating

Dealer was prompt and courteous. Entire process was quick. corrected any problems as promised and reimbursed for additional issues found after delivery. More

by bobj1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 11, 2024

Coastal Kia responded

Mr. Jones, we are here to help. Our Operations Manager Peggy Roberts left you a voice mail to discuss your concerns. Please call Peggy Roberts on her direct line at 910-798-4706. We look forward to your call. Thank you

Jan 12, 2024

Coastal Kia responded

Thank you for calling our Operations Manager Peggy Roberts. We look forward to addressing your concerns. We appreciate the opportunity.

January 06, 2024

Dealership Rating
Employee Rating

The whole coastal Kia crew is awesome, very kind and attentive to customers desires. Loved it More

by jonathon206@gmail.com
Recommend Dealer
Yes

Other Employees Tagged: Michael Mascavage , Tyler Desmarest, Josh LeBron 5 stars as well

Jan 08, 2024

Coastal Kia responded

Thank you! We appreciate the five star review and compliments for our team. Congratulations! Thank you for choosing Coastal Kia. We are here if you need us. Enjoy!

December 29, 2023

Dealership Rating
Employee Rating

Best customer service I’ve ever experienced! No beating around the bush, honest and accommodating. More

by cns1003
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 29, 2023

Coastal Kia responded

Wonderful news! Thank you for the five star review and high marks for our Product Specialist Heber Quezada. We love the feedback including, "best customer service I've ever experienced!" Congratulations! Please call us if you need anything. Enjoy!

December 27, 2023

Dealership Rating
Employee Rating

Jason was exceptional! His listened and worked hard to accommodate our needs. The level of customer service was like nothing we’ve had at any other dealerships. More

by dianehendrix0403
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jan Ramos , Jason Dodd

Dec 27, 2023

Coastal Kia responded

Wonderful news Diane! Thank you for the five star review and gracious comments. It was thoughtful of you to mention our Product Specialist, Jason Dodd, by name. We love the feedback including, "Jason was exceptional! He listened and worked hard to accommodate our needs. Congratulations and enjoy! We are here if you need us.

December 18, 2023

Dealership Rating
Employee Rating

Second purchase with Heber, he was very accommodating, professional and personal. He provided excellent customer service in a friendly manner. Jan explained all of the buying details and warranty packag More

by Rollinstim
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jan Ramos

Dec 20, 2023

Coastal Kia responded

Thank you! We sincerely appreciate the gracious testimonial and compliments for our team. Thank you for mentioning Heber and Jan by name. We strive to deliver a truly exceptional experience to every client during every visit. Your continued loyalty means the world to us. Thank you for the high recommendations too. We are here if you need us.

December 17, 2023

Dealership Rating
Employee Rating

Ever was great. I felt comfortable with the entire purchasing process and he enabled me to make a great decision. More

by hannahisenhour
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Mascavage

Dec 20, 2023

Coastal Kia responded

Wonderful news! We are thrilled to hear you had a great experience. Thank you for the five star review and compliments for our Product Specialist Heber Quezada. Congratulations! We are here if you need us. Thanks again!

December 14, 2023

Dealership Rating
Employee Rating

Just bought a new Sportage, the wipers were faulty, changed them out (actually upgraded them) without any issues when I picked up my tag. In and out, thanks ! More

by irish1811
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Guder "GQ" Quezada, Jan Ramos

Dec 20, 2023

Coastal Kia responded

Thank you! We appreciate the five star review and high marks for GQ, Heber and Jan. Congratulations on the purchase of your new Kia Sportage. Enjoy! We are here if you need anything.

November 26, 2023

Dealership Rating
Employee Rating

Pleasent sales team Easy to work with and knew how to show the cars and details. More

by gbucci
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 27, 2023

Coastal Kia responded

Thank you! We appreciate the five star review and compliments for our team. It was thoughtful of you to go online and rate your recent experience. Thank you for choosing Coastal Kia!

November 21, 2023

Dealership Rating
Employee Rating

Ever was great to work with, he was such a nice guy, and very respectful More

by Lydia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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