Heber Quezada
Heber Quezada at Coastal Kia

Heber Quezada

Product Specialist

Coastal Kia

6115 Market St
Wilmington, NC 28405

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4.9
178 Reviews

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4.9

178 Reviews

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178 Reviews of Heber Quezada

June 11, 2025

Dealership Rating
Employee Rating

The whole gang are just great at making one feel welcome with a smile, and something nice to say. Dept. is well staffed and moves steadily. Tip of my hat to Sam. More

by hollidaydoc65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sam Weisman

June 10, 2025

Dealership Rating
Employee Rating

All was fine until we went back for our EV6. We told everyone, from the lady who put us first on the list, to GQ, to other salesmen who texted us, to our salesperson Heber we only wanted the EV6 More

by rback1960
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Uber Hernandez

Jun 10, 2025

Coastal Kia responded

Mr. Back, Heber shared pictures via text showing the roof. Our team dealer traded in your EV6 after Heber shared a "spec sheet" for your review which you approved. This is the only roof option on the EV6. We apologize that you are disappointed. Please reach out to our Operations Manager Peggy Roberts at 910-798-4706 to discuss any additional concerns. We look forward to your call. Thank you

Jun 10, 2025

rback1960 responded

That’s even worse. Everyone knew we wanted an EV6 with a panoramic roof - our only requirement. Someone traded the EV6 we selected b/c we approved a stock photo of another car? In one day? The credibility of your entire dealership is no longer expected. Rich

May 30, 2025

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Employee Rating

What a wonderful buying experience- my trade was fair and Heber made the deal happen!!!! More

by felwilburn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 30, 2025

Coastal Kia responded

Thank you! We sincerely appreciate the five star review. We are thrilled to hear you had a "wonderful buying experience" with Heber. Congratulations and enjoy!

May 15, 2025

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Employee Rating

Wonderful Caring Get things done Polite Like to laugh with me Respond accordingly Explain Everything More

by brittlekathy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Mascavage, Darren Gokey

May 16, 2025

Coastal Kia responded

Thank you for the five star review! We love the feedback including, "wonderful, caring got things done, polite...." We strive to deliver a truly exceptional experience to every client during every visit. Please do not hesitate to reach out if you need us. Congratulations and enjoy!

April 26, 2025

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Did a great job at helping us obtain a vehicle that was within our price range More

by Bemielita
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Isaiah Torres

Apr 28, 2025

Coastal Kia responded

Congratulations! We appreciate the high marks and compliments for our team. It was thoughtful of you to go online and rate your recent purchase experience. Enjoy! We are here if you need us.

April 25, 2025

Dealership Rating
Employee Rating

Riley Jan and Ever were amazing! Drove from Myrtle to Wilmington despite having a Kia dealership in Myrtle because the guys were all amazing and top notch. Would buy all future Kia’s More

by alexis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jan Ramos, Riley Harlow

Apr 28, 2025

Coastal Kia responded

Wow! Thank you for making the trip to see us! We appreciate the five star review and compliments for our Product Specialists Riley Harlow and Heber Quezada. It was thoughtful of you to mention our Business Manager, Jan Ramos, by name as well. We strive to deliver a truly exceptional experience to every client during every visit. Congratulations and enjoy!

April 09, 2025

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Employee Rating

The dealership was very clean and staff was very helpful and knowledgeable about any vehicle on the lot. More

by Rtew906
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jan Ramos

Apr 09, 2025

Coastal Kia responded

Thank you! We sincerely appreciate the high marks and compliments for our facility and staff. Our goal is to provide a truly exceptional experience to every client during every visit. Thank you for the amazing feedback. We are here if you need anything.

April 07, 2025

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Employee Rating

Had a wonderful experience and Ever was fantastic! ! Would deff recommend any one to go More

by callihan_jennifer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jan Ramos

Apr 08, 2025

Coastal Kia responded

Thank you! We strive to deliver a truly exceptional experience to every client during every visit. We appreciate the five star rating and high recommendations. Thank you for mentioning Ever by name. We are here if you need us. Thanks again!

April 01, 2025

Dealership Rating
Employee Rating

Luis and lsaasia are fabulous. I would recommend both if buying a Kia and to get it from y'all. They are both so very courteous and always offered me something to eat or drink. More

by suegin91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 02, 2025

Coastal Kia responded

Thank you! We appreciate the review and compliments for our team. Thank you for choosing Coastal Kia! Congratulations and enjoy

March 22, 2025

Dealership Rating
Employee Rating

Awesome people to work with especially Heber Quezada and Jan Ramos wonderful experience at dealership. More

by Rtew906
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jan Ramos

Mar 24, 2025

Coastal Kia responded

We could not agree more! Heber Quezada and Jan Ramos are both true ambassadors for our customer service culture. We truly appreciate the five star review. It was thoughtful of you to mention them by name. As you said, "they are wonderful people." Thank you for choosing Coastal Kia!

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