Heber Quezada | Page 9

Coastal Kia provided outstanding service. Every person we came in contact with was very professional and enthusiastic about their product which made our choice very easy. Every person we came in contact with was very professional and enthusiastic about their product which made our choice very easy. More

by gcamwillis Verified Customer Verified Customer

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Transparency Efficient Not a lot of inventory Professional Doesn’t try to sell you accessories Professional Doesn’t try to sell you accessories More

by LMCOLLINS959 Verified Customer Verified Customer

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Kelvin was great to work with. He understood out needs and helped us find the best deal. He knew we didn't have a lot of time and expedited the process. We would definitely work wi He understood out needs and helped us find the best deal. He knew we didn't have a lot of time and expedited the process. We would definitely work with him again. More

by KRISTALYNNWHITNEY Verified Customer Verified Customer

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Excellent service, very straightforward on approach which allowed myself and my partner to make a well informed decision. We both would highly recommend this dealership to anyone close to us. Our associate w allowed myself and my partner to make a well informed decision. We both would highly recommend this dealership to anyone close to us. Our associate was absolutely helpful throughout the whole process and was very friendly and approachable. Coastal Carolina holds a great reputation as a leading Kia dealership for a reason. More

by yojofernevi Verified Customer Verified Customer

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Excellent service and attention to what my wants and needs were. Very professional staff and easy to work with. needs were. Very professional staff and easy to work with. More

by fildbox11 Verified Customer Verified Customer

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Best car buying experience I ever had. Sales person Ever was fantastic. Very knowledgeable, no pressure easy going and very personable. He should be commended. Everyone involved made t Sales person Ever was fantastic. Very knowledgeable, no pressure easy going and very personable. He should be commended. Everyone involved made the process easy. More

by tbise Verified Customer Verified Customer

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Always professional. Reasonable wait times. Never too pushy with up-selling. I drive 100 miles and past two other Kia dealers to come to Coastal. Reasonable wait times. Never too pushy with up-selling. I drive 100 miles and past two other Kia dealers to come to Coastal. More

by CHASEROBINSON1 Verified Customer Verified Customer

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Great customer service! Great inventory, clean beautiful dealership! Knowledgeable sales people. Beautiful vehicles. Accommodating ND a pleasant experience Great inventory, clean beautiful dealership! Knowledgeable sales people. Beautiful vehicles. Accommodating ND a pleasant experience More

by AMBERMARIE246 Verified Customer Verified Customer

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Update 3/26/2024: After having my new (used) car for less than a day, it started to make a terrible sound. After multiple attempts to show the technicians at Coastal Kia with no avail, I was finally able to than a day, it started to make a terrible sound. After multiple attempts to show the technicians at Coastal Kia with no avail, I was finally able to get the sound on video. Gary Nelson, Tony Kerschner, and Chris (mechanic) got my car in right away to diagnose and fix the problem.. a worn strut that needed replacing. There was no rushing to get it half fixed and shove me back out the door. Myself and the issue were given the time and attention needed to correctly fix it. Everyone stayed in touch with me for a resolve and kept me up to date with the service departments next steps. I picked up my car today, with a detailed description and conversation of exactly what happened, what was replaced, and what happens if I run into anymore issues with my car. While Gary was off today, my dad and I spoke to Samuel Weismann and John Wigger to make sure everything was done right.. not just “patched” until something else broke. I am beyond impressed with all departments involved during this entire transaction and truthfully cannot say enough good things about this group of people.. including the concierge shuttle driver (I’m sorry I didn’t get your name). I’m a 40 year old born & raised local who has never had an experience like this with ANY Wilmington dealership, ever. This team doesn’t push you into a sale, push you to sign, push you out the door when there’s a problem.. none of that. Nothing but polite, patient professionals the entire time, even when it took a few tries and visits for my car to make the noise in front of them (finally). I highly recommend you stop by Coastal Kia before you make your next purchase with any other dealership! ———— 3/21/2024: These people at Coastal Kia are amazing! I found a car they had just received, and it wasn’t even on the lot yet. I contacted the dealership and planned to meet with Ever straight from my work. He had it cleaned, ready and waiting for me to inspect and test drive. Ever Quezada and Isiah Torres did everything possible to help me get into the new car. He didn’t try to scam me, or push me for a sale. He remained straight, honest and to the point. I appreciate that so much! They are genuinely human and actually humble about each person and their buying situation. Never have I had a car dealership take the time to listen, and honestly care about helping as much as possible.. especially when I came in an hour before their closing. Looking for a new used car? Go speak to Ever Quezada! I can’t say enough good things about this whole transaction, Ever and how much they helped me save! More

by karendombroski1983 Verified Customer Verified Customer

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Best deal in Carolinas, literally! I hunt for the best deal, even across state lines. While working with a dealer in Georgia, Virginia, and two in NC, Coastal Kia made me an unbeatable I hunt for the best deal, even across state lines. While working with a dealer in Georgia, Virginia, and two in NC, Coastal Kia made me an unbeatable offer. All done over the phone due to me not living in town. At the dealer, I spent bout 1.5 hours before driving home on my new Seltos. Great team! More

by dominguezusmc Verified Customer Verified Customer

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