Omar Rodriguez

After being let down by two shady Kia dealers, I came to Carl Black, and glad I did. I can't recommend Lukas Rios enough, he was honest from the start and great to work with (two things rarely said about a Carl Black, and glad I did. I can't recommend Lukas Rios enough, he was honest from the start and great to work with (two things rarely said about a car salesman!). He worked with me over several days to get to a deal that worked for me, but without being pushy. Everyone else at the dealership was easy to work with as well, and the fees were competitive and transparent. Even after the sale, when we transferred everything from the old car to the new car, Lukas asked to helped us move everything over and walked around with my toddler to distract him - he didn't have to do that, it was genuine kindness. Highly recommend Carl Black and Lukas Rios. More

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We had a great experience buying our suburban from Carl Black. Tomaris was very knowledgeable about the vehicle and made sure to explain the whole process along the way… we will definitely be back in the f Black. Tomaris was very knowledgeable about the vehicle and made sure to explain the whole process along the way… we will definitely be back in the future! More

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Great job getting me in and out the door during my purchase. I needed additional items post sale that were taken care according to my schedule. Good job. purchase. I needed additional items post sale that were taken care according to my schedule. Good job. More

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This was the easiest vehicle purchase we have ever had. We contacted the dealership online with inquiries about two different Chevrolet models as well as two different GMC models. We made an appointment to We contacted the dealership online with inquiries about two different Chevrolet models as well as two different GMC models. We made an appointment to come in, and all four vehicles were ready for us to see. When we were done with our test drives, they already had the numbers available based on the value of the truck we were trading in. We couldn't have asked for a smoother or more efficient transaction. From management to the salesperson to the gentleman who did our financial paperwork, everyone treated us like we were the most important people there. Exceptional service all around! More

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Negligent employees, yet will not address the issues. Horrible customer service. Disappointing investment of my hard earned money. Horrible customer service. Disappointing investment of my hard earned money. More

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Purchased our 2021 Buick enclave from them we also purchased the platinum service plan. Scratch and dent protection all the extras trying to get service for our air-conditioning that is broken. Tried purchased the platinum service plan. Scratch and dent protection all the extras trying to get service for our air-conditioning that is broken. Tried to speak with a manager no managers are ever available. No one will call you back just the sorriest customer service I’ve ever had to deal with at any dealership. And as soon as you catch an attitude for having to deal with their sorry customer service they will for a fuse to work with you. What’s really crappy is when you purchase that service plan, it is only good at their dealership. No other GMC dealerships will honor their service plan. I highly recommend that you not waste your time with these people go somewhere else. More

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Carl Black delivers the best customer service anywhere. Thank you Leonard Willis and team! The best dealer in Florida. Thank you Leonard Willis and team! The best dealer in Florida. More

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Another great experience with Carl Black. We have 5 vehicles purchased thru Leo and everything is always perfect from start to finish and he always follows up to make sure everything is goin We have 5 vehicles purchased thru Leo and everything is always perfect from start to finish and he always follows up to make sure everything is going good. Leo is 💯 dedicated to his customers. Carl black’s customer service is always above and beyond our expectations. More

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Do not buy from this dealership. .a verbal agreement means nothing. Will be sending letter to owner and Chevrolet home office. Hope you enjoy your extra money you made..borrow a bib .a verbal agreement means nothing. Will be sending letter to owner and Chevrolet home office. Hope you enjoy your extra money you made..borrow a bible sometime ..greedy People don’t do well. If Jesus was here I’m sure you would have tired him in for a few more dollars. Wouldn’t have been so bad but I sold my car the same day. I noticed Ryan’s cross he wears…guess you will issue anther then he will have you sought after double cross. Not mad just feel sorry for you. Gary More

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