Hector Villanueva

Great overall experience, great deal on vehicle. Did not have to spend all day at the dealership. Think I was done in an hour or less. Did not have to spend all day at the dealership. Think I was done in an hour or less. More

by Matt Bruning Verified Customer Verified Customer

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Not pushy at all and the purchase was a very smooth transition. Highly recommend them. transition. Highly recommend them. More

by diana27 Verified Customer Verified Customer

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Great service from Hector and the purchase of the vehicle was fast. Also good selection of vehicles was fast. Also good selection of vehicles More

by dorethashelvin Verified Customer Verified Customer

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Process was quick and easy no messing around with back and forth. No games. Easy and forth. No games. Easy More

by tturner120 Verified Customer Verified Customer

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Hector was very professional during the sales process. I would recommend him to friends and family. I would recommend him to friends and family. More

by scgrubbs Verified Customer Verified Customer

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Donnie was great an answering my questions via email but could not be there in person but told me to ask for Hector upon arrival. Hector was amazing in person as well as the financing guy (don’t remember hi could not be there in person but told me to ask for Hector upon arrival. Hector was amazing in person as well as the financing guy (don’t remember his name). More

by lashawndachristian Verified Customer Verified Customer

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Honestly these people were good to work with and the car we bought is a very nice vehicle we bought is a very nice vehicle More

by wghawkins658 Verified Customer Verified Customer

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Hector was very professional and accomodating and helped me find the perfect car for me. I will deffinitely refer friends to him. me find the perfect car for me. I will deffinitely refer friends to him. More

by PKTRANSPORTATION Verified Customer Verified Customer

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I found the car online, set an appointment, I was out with the car within 1 hour! with the car within 1 hour! More

by Youngsonteam Verified Customer Verified Customer

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Overall, I had a great experience at Northside Lexus—especially thanks to Mr. Hector, who made the process feel smooth, exciting and stress-free. He was kind, attentive, and had everything ready f Lexus—especially thanks to Mr. Hector, who made the process feel smooth, exciting and stress-free. He was kind, attentive, and had everything ready for me when I arrived, including the car I was interested in test driving. He walked me through the sale with transparency and care, which I really appreciated. My only concern was with Mr. Marcus in the finance department. He didn’t greet me warmly, repeatedly mispronounced my name—even while confirming it with my credit union—and didn’t take the time to ask how it should be said. It felt a bit impersonal, especially during an exciting moment. That said, I understand we all have off days, and I’d like to extend grace and assume he was focused more on the paperwork than the customer experience. Thanks to Mr. Hector, my excitement stayed intact, and I still left feeling good about my purchase. I would absolutely recommend this dealership overall—just hope they continue to prioritize the human side of customer service across the board. More

by calyg Verified Customer Verified Customer

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