Heidi Hoffman
Heidi Hoffman at Lou Fusz Ford

Heidi Hoffman

Internet Manager

Lou Fusz Ford

2 Caprice Drive
Chesterfield, MO 63005

5.0
15 Reviews

Proud wife, dog mom, Disney fanatic, STL Blues die-hard!

5.0

15 Reviews

Write a Review

Dealership Experience

6 yrs, 6 mos

Industry Experience

14 yrs, 2 mos

15 Reviews of Heidi Hoffman

May 22, 2025

Dealership Rating
Employee Rating

Very helpful in getting into the truck I wanted,and helping me pay for the vehicle the way I wanted to. More

by mlaska007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bijan Porshahidy, Greg Andert

May 29, 2025

Lou Fusz Ford responded

We hope you enjoy the truck!

December 09, 2023

Dealership Rating
Employee Rating

Great! Everything was fantastic professional staff will return for future business! Will recommend to friends and family! More

by YOUNGSOFFENTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 11, 2023

Lou Fusz Ford responded

We are thrilled to hear about the outstanding experience you had at our store. Our dedicated team consistently works to guarantee customer satisfaction. We eagerly look forward to the chance to serve you again!

August 26, 2023

Dealership Rating
Employee Rating

They are the best. Never have to wait too long for.my car to be fixed. More

by lrmntgn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2023

Lou Fusz Ford responded

We want to express our appreciation for taking the time to share your store experience. We're thrilled to have been able to offer you a wonderful time. Looking forward to your next visit!

August 16, 2023

Dealership Rating
Employee Rating

Friendly and helpful and seemed to work with us on buying the vehicle. would recommend to others. More

by ronmalea85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alondra Cornejo

Aug 22, 2023

Lou Fusz Ford responded

Thank you! We are happy to have you as our customer, and we hope to see you again! Please let us know how we can give you a five-star experience next time!

August 08, 2023

Dealership Rating
Employee Rating

THE WHOLE CREW WERE VERY GOOD AND NICE. ESPECIALLY CORY LANEMAN,LUKE HARDIN AND SHANE IN FINANCE. More

by KWESTRICH50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Fritts, Luke Hardin , Cory Laneman

Aug 10, 2023

Lou Fusz Ford responded

We are happy to hear about your experience in our store. Thank you for your kind words. We look forward to seeing you again!

June 07, 2023

Dealership Rating
Employee Rating

Incredibly easy process with the whole team at this dealership. The whole team were great to work with. And we quickly reached a deal that made sense for all. More

by RealRichieRich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bijan Porshahidy, Greg Andert

Jun 08, 2023

Lou Fusz Ford responded

Thank you! We are happy to have you as our customer, and we hope to see you again! Please let us know how we can give you a five-star experience next time!

January 31, 2023

Dealership Rating
Employee Rating

My experience at this facility was great I really appreciate all the good help that everyone showed me thank you More

by Dynamited
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Stahl, Grant Woods, Scott Fritts , Jason Catlin, Jordan Lima

Feb 06, 2023

Lou Fusz Ford responded

Thank you! We appreciate you as our customer, and we would be happy to have you in our store again!

July 08, 2022

Dealership Rating
Employee Rating

We were extremely happy with the Lou Fusz experience. First timers. We will be back! More

by marilyn7752
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 11, 2022

Lou Fusz Ford responded

Thank you! We are happy to have you as our customer and we hope to see you again!

April 01, 2022

Dealership Rating
Employee Rating

This Lou fuse service is great they are qualified, and certified most of all treat there customers with integrity!.. More

by Phyllisbursey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Fritts, Kevin Montagne , Bryan Anderson, Jason Catlin, Brandon Drazic, Jordan Guizar-Lopez, Jordan Lima

Apr 04, 2022

Lou Fusz Ford responded

Thank you! Please let us know how we can give you a five-star experience next time!

February 24, 2022

Dealership Rating
Employee Rating

I drove halfway across the state stayed in a hotel so Rick could cop an attitude and refuse to work on my truck . Then he clung to the notion it wouldn't fit in the shop when i have had it serviced ther More

by Rick
Recommend Dealer
No

Other Employees Tagged: Everybody knew he was childish

Feb 28, 2022

Lou Fusz Ford responded

Thank you for taking the time to bring this to our attention. We will be passing your message along to management!

1

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