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Henry Figueroa

Overview Reviews (164)

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Henry Figueroa

Henry Figueroa | Page 11

Finance Manager

Claremont Toyota

601 Auto Center Dr
Claremont, CA 91711

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4.6

164 Reviews

Overview Reviews (164)

4.6

164 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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164 Reviews of Henry Figueroa

May 10, 2022

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Employee Rating

Tried to bait and switch me. Did not fall for it. Unpleasant experience. Armando is sleazy. Did not fall for it. Unpleasant experience. Armando is sleazy. More

by JTODD3321

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Armando Medina, Marco Sarofeem , Brandon Martinez

May 11, 2022 -

Claremont Toyota responded

It's never our intention to mislead our customers, which is why we'd like the opportunity to speak with you and learn more about what transpired. Please contact us when you have a moment. We hope to hear from you. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 11, 2022 -

JTODD3321 responded

We agreed on a price for a Toyota Camry Hybrid XSE, and was told it would be at the dealership in a month or so. They called me 2 weeks later and said one came in with the exact same everything and same price. When I got there, they explained to me that my paperwork for the last car agreement was lost, but this one was more money because it had more options (but did not know what else) they said it was because of the color. Which my original car was the same color. After waiting and telling them I’m not paying more. They finally agreed to match my original price. The whole experience a bad taste in my mouth. I will be telling anyone looking for a car to STAY AWAY from Claremont Toyota.

May 10, 2022

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Employee Rating

Left a happy satisfied customer from the dealership, salesman john Gindi made the pitching process so much better than what I excepted, the dealership staff and management provided great care salesman john Gindi made the pitching process so much better than what I excepted, the dealership staff and management provided great care More

by ASSADJOHN23

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jonathan Fairman, Hany Gaied , Mo Mostafa, John Gindi

May 11, 2022 -

Claremont Toyota responded

We love hearing that John is working hard and our guests are leaving with a smile on their face. We appreciate your business and we can't wait to see you again soon! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

May 07, 2022

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Best place to buy abs service your new or preowned vehicle happy with the experience vehicle happy with the experience More

by LMEDIN7

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Luis Medina, Ricardo Hernandez, Marisela Guzman , Richard Lopez, Brandon Martinez

May 09, 2022 -

Claremont Toyota responded

It truly makes us happy to hear that you were impressed with our service and car selection! Thank you for choosing us and we look forward to serving you again soon. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 30, 2022

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Now, I have two reasons, to visit Toyota of Claremont , BRUCE WRIGHT (as ALWAYS) and now Ozzy in Service. I stopped coming to Claremont Toyota Service for a while, for different reasons, but OZZY….had n BRUCE WRIGHT (as ALWAYS) and now Ozzy in Service. I stopped coming to Claremont Toyota Service for a while, for different reasons, but OZZY….had now changed that for me 😎👍 Ozzy, went above and beyond, handled my service like no other. He seriously did. Because of Ozzy, I will be back Thank you 🙏 Ozzy, you have a new fan !!! More

by SHAWN RICHARDSON

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Bruce Wright

May 02, 2022 -

Claremont Toyota responded

Hi Shawn, we're more than happy to hear that your experience is always nothing short of stellar with Ozzy and Bruce. Please never hesitate to let us know if you need anything. We appreciate you so much! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 27, 2022

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Employee Rating

Great customer service always going out of there way for the customers great deals and friendly environment the customers great deals and friendly environment More

by ABBYNESSA

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Gabriel Acevedo, Derrick Bates, Jonathan Fairman, Marisela Guzman , Richard Lopez, Adrian Romero, Ivica Zupic

Apr 28, 2022 -

Claremont Toyota responded

We are ecstatic to hear that you always receive the service that you deserve! Hope to hear from you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 25, 2022

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Employee Rating

Great service they delivered the car on time and did their best to help me find the car that I wanted their best to help me find the car that I wanted More

by JOSE.M.PONCE

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Luis Estrada

Apr 25, 2022 -

Claremont Toyota responded

Customer satisfaction is our main goal, and it makes us happy to hear of your experience! We look forward to serving you again shortly! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 21, 2022

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first experience I’ll go back again there good customer service The sales person was so helpful service The sales person was so helpful More

by NICKHAWARA

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Richard Lopez

Apr 21, 2022 -

Claremont Toyota responded

We are so happy you had a great first visit with us! We look forward to working with you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 19, 2022

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Excellent service! Sales rep Marco and Henry in Financial Services were amazing. I am in love with my Camry! Sales rep Marco and Henry in Financial Services were amazing. I am in love with my Camry! More

by ALYSSARAE1228

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Marco Sarofeem , Venedick Songco

Apr 20, 2022 -

Claremont Toyota responded

It’s great to know that Marco and Henry was able to give you the car-buying experience you were looking for! Congrats on your new Camry and we hope to see you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 18, 2022

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Great service! They always try to meet the customers needs.The finance person was kind and showed me all the options of Toyota Care in detail. They always try to meet the customers needs.The finance person was kind and showed me all the options of Toyota Care in detail. More

by H.H.ZAY94

Verified Customer

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Luis Estrada, Adrian Romero

Apr 18, 2022 -

Claremont Toyota responded

We are ecstatic to hear that you had an enjoyable experience here at Claremont Toyota. We look forward to serving you again! Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500

April 14, 2022

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Employee Rating

I told them exactly what I wanted and they delivered. This is my first new vehicle and it was a good experience. I have to give Joey Munoz credit for going above and beyond to get my family set up in our This is my first new vehicle and it was a good experience. I have to give Joey Munoz credit for going above and beyond to get my family set up in our new vehicle. Thanks, Claremont Toyota! More

by BOBKNOWSBASS

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Joey Munoz

Apr 15, 2022 -

Claremont Toyota responded

It's wonderful to hear that Joey worked hard to get you Ito your perfect ride! We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Regards, Customer Relations Team guestrelations@claremonttoyota.com 909-625-1500