Henry Zhu | Page 21

I had a fantastic experience. Everyone was super helpful and friendly. I love my XC60! Everyone was super helpful and friendly. I love my XC60! More

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Friendly knowledgeable team, they took care of us throughout the process. Everything from the initial walkthrough video of the car, to Bob's assistance throughout the purchase process, Henry's detai throughout the process. Everything from the initial walkthrough video of the car, to Bob's assistance throughout the purchase process, Henry's detail review of the add on options, and Alex's hands on assistance with learning all the features...the entire team made us feel extremely comfortable with our purchase. More

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From the moment I entered the dealership a couple weeks ago through the point of sale, the staff treated me as their most valued customer. Jose Del Valle (sales associate assigned to me) was professional, ago through the point of sale, the staff treated me as their most valued customer. Jose Del Valle (sales associate assigned to me) was professional, knowledgeable, and extremely helpful, including making the time to meet me at my office for a test drive. Neil Amaral, (used car manager), personally engaged with me to finalize terms and make things right and ensured Smythe won my business. Abood Katib (financing manager) made it his business to speak to Neil to work out good pricing for me on warranties and the car itself, even though this was partially outside of his job. David Mensah did a great job of walking me through the vehicle step by step and was extremely knowledgeable and courteous. Henry Zhu was covering for Abood when I came to pick up the car and pay for it...he also helped enhance the warranty to an even better one and provided outstanding service and efficiency. A+ all around. I've purchased 2 cars (non volvos) from dealerships unrelated to Smythe in the past. Horror story having to save my wife from a bad situation at one....this experience was nothing like it and was first class treatment all the way. I will gladly come back for service and cars in the future and will gladly refer friends and relatives. Great job Smythe team! Sincerely, Eli Novey More

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Neal was just incredibly awesome. He made the Smythe Volvo experience feel like I was in a 5 Star hotel! What a great job! He made the Smythe Volvo experience feel like I was in a 5 Star hotel! What a great job! More

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Smythe Volvo made things as simple as possible for us from identifying the right vehicle all the way through delivery. No run around, gimmicks or hassles. from identifying the right vehicle all the way through delivery. No run around, gimmicks or hassles. More

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David did a great job setting up our new XC90, explaining every detail and making sure I didn't forget to get the luggage rack installed that I wanted. every detail and making sure I didn't forget to get the luggage rack installed that I wanted. More

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I am so glad I found my Volvo XC 40 at Smythe Volvo. They truly get you the best deal on your car and make the buying process Simple. Alon is a very knowledgeable and helpful salesman who I was glad to They truly get you the best deal on your car and make the buying process Simple. Alon is a very knowledgeable and helpful salesman who I was glad to work with. Thank you also to David for getting my car set up and Henry for getting me settled with my warranty! More

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Everybody was wonderful, responsive and efficient. I worked specifically with Jose Baptista, Henry Zhu, and David Mensah. They were all very eager to get me into the car I wanted quickly, safely, and I worked specifically with Jose Baptista, Henry Zhu, and David Mensah. They were all very eager to get me into the car I wanted quickly, safely, and comfortably. I highly recommend them and look forward to coming back for all my service needs! More

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First time Volvo buyer. Couldn’t be happier. From the sales process, to the setup team to the finance management process it was the opposite of the painful experience in so Couldn’t be happier. From the sales process, to the setup team to the finance management process it was the opposite of the painful experience in so many other dealers. Thanks to the team! More

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Another great experience at Smythe! Bob Cerzo is always friendly, professional and helpful. Anyone else we dealt with was the same. Bob Cerzo is always friendly, professional and helpful. Anyone else we dealt with was the same. More

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