Henson Montas | Page 83

I set an appointment for the morning of July 6th. When I got there we did some talking then test drove the car came back inside & handled business. Everything went smoothly thanks to Ashton, Jemal & Henson. got there we did some talking then test drove the car came back inside & handled business. Everything went smoothly thanks to Ashton, Jemal & Henson. Jemal answered pretty much every question I had & he was very knowledgeable. More

by Likyah Verified Customer Verified Customer

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It was lengthy, but a successful purchase from the salesman. When sale went to the financial person, it was frustrating, rushed, deceptive and inadequate. I was assured the entire sale, paperwork for salesman. When sale went to the financial person, it was frustrating, rushed, deceptive and inadequate. I was assured the entire sale, paperwork for the certified used car (3mo./3000 mile extended warranty) and my free oil changes would ALL be on a thumb drive handed to me. It was not complete. The financial "salesman" switched out my financing, forged my signature to a "Morgan insurance co." document , And was deceptive. I have spoken to 5 people there, who all have passed the buck saying "I'm not responsible for that and I'll have (fill in the blank of someone else) call you". It is 2 weeks after my sale, I do not have my missing papers, no one is responsible or able to solve my problems, shoving blame to someone else. THIS is why people hate many dealerships and they get a bad name. They love you when you're buying but abandon you when they play games. Sadly, I walked into this dealership hopeful, but the "I promise, we will make this right" statements they continue to tell me are patronizing and worthless. I will continue to seek a solution and ALL that I purchased. My salesman was Sam (not listed here on salesman list) he was obviously newer but did a great job completing the deal. More

by Debi.wood Verified Customer Verified Customer

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Was not satisfied at all with the service I received. The finance manager seemed like he didn’t want to help me. And I was sold a car that broke down after having it 3 weeks. The only good thing was the fina finance manager seemed like he didn’t want to help me. And I was sold a car that broke down after having it 3 weeks. The only good thing was the final paperwork didn’t go through and I am supposed to be getting my down payment back. More

by Tamred126 Verified Customer Verified Customer

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Ashton and Anthony went above and beyond to help me find a vehicle that fit my budget. I appreciate everything they did for me on 7/10; the only reason why I’m rating them 4 stars is because my new car need a vehicle that fit my budget. I appreciate everything they did for me on 7/10; the only reason why I’m rating them 4 stars is because my new car needed to have parts changed and it took longer than expected to get the vehicle. More

by Alexa Ballaera Verified Customer Verified Customer

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Nice people to deal with. Fair pricing. Nice clean dealership. Will possibly be back for future purchases. The had exactly what I was looking for at the price I wanted. dealership. Will possibly be back for future purchases. The had exactly what I was looking for at the price I wanted. More

by rctowpilot Verified Customer Verified Customer

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This was my first brand new car buying experience. Went in with realistic expectations. Jerry Rojas was extremely helpful and genuine. Assisted by Wesley and Henson, he earned my return business and referr in with realistic expectations. Jerry Rojas was extremely helpful and genuine. Assisted by Wesley and Henson, he earned my return business and referral. I drove off with a brand new 2020 Dodge Challenger and was happy with the process and the result. Ask for Jerry. More

by MICHAELRGRIGGS11 Verified Customer Verified Customer

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We walked in with hopes of finding the right jeep and Thanks to Adil and Henson we drove out with a the perfect "Rubicon"! Wahoo!! Thanks to Adil and Henson we drove out with a the perfect "Rubicon"! Wahoo!! More

by Valles Verified Customer Verified Customer

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What a great buying experience. It took me several days to make a decision and I never felt any unnecessary pressure. Treated me with extremely professionalism and super patient with my back and forth. I w to make a decision and I never felt any unnecessary pressure. Treated me with extremely professionalism and super patient with my back and forth. I will be back! Loved the social distancing and the wearing of masks I felt safe! Thank you! More

by Melody Q Sol Verified Customer Verified Customer

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Will recommend this dealership to anyone looking to buy a car! Great Positive attitude from all the staff! Thank you! 10 out of 10 stars. car! Great Positive attitude from all the staff! Thank you! 10 out of 10 stars. More

by ARICFERNANDEZ Verified Customer Verified Customer

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One of the better experiences I've had purchasing a vehicle not pushy and really didn't take long will definitely go here again for my next vehicle as well vehicle not pushy and really didn't take long will definitely go here again for my next vehicle as well More

by jopils Verified Customer Verified Customer

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