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Herbert Cabrera

Overview Reviews (3)

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Herbert Cabrera

Sales and Leasing Consultant

Kendall Hyundai

15895 South Dixie Highway
Miami, FL 33157

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3 Reviews

Overview Reviews (3)

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3 Reviews

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3 Reviews of Herbert Cabrera

August 13, 2025

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3 strikes you're out! !! purchased a 2022 elantra hybrid: negotiated the price then when i came in for paperwork/delivery they changed the price!! they actually had to cut !! purchased a 2022 elantra hybrid: negotiated the price then when i came in for paperwork/delivery they changed the price!! they actually had to cut me a check for the overcharge so that i would take my review down from google/yelp; next i purchased a 2023 venue: negotiated the price, when i went in to take delivery/sign paperwork they jacked up the price again!!! i walked out, they called 2 days later and agreed to the original agreed upon price so i went back in and finished the deal; flash forward, spent over a month negotiating the price on 2025 venue, went into the dealership last night w an appointment to sign papers, take delivery, they made me wait 90 minutes then presented paperwork with a jacked up price!!! again!!! , assumes their customers do not know what they are doing, or are desperate for a vehicle....they operate with classic 1970's used car lot bait and switch tactics...this is no accident as it has happened 3 times to me in the course of 3 years!!! every single sales person is clearly told to just get them in the showroom promise whatever it takes, give them offers in writing and we will squeeze more from them! Do not trust LILLY HARRIS, Vicentina Gonzalez, ASHLEY DURAN, Allison Parker,JEAN CARCH Javier Martinez, they all promise to take care of the problem they created themselves and do nothing at all there is no one in charge of the sales team, they are all free agents just making promises and hoping the finance guys can close the deal at a higher price than agreed upon STAY AWAY do not do business with them; there are several other hyundai dealerships in miami More

by crsinmia

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Cesar Caceres, Luis Dominguez, Jesus Hernandez, Adrian Garcia, Josue Cruz, Yamil Massu, Harry Louis, Steven Jean, Anwar Alfatesh

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Aug 17, 2025 -

Kendall Hyundai responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Aug 17, 2025 -

crsinmia responded

what a lark, you have responded with AI produced responses on all internet channels, but no human has followed up, just lip service, no actual effort to make it right

October 11, 2024

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Employee Rating

Erik was amazing great service highly recommend will be back here again and bring family back here again and bring family More

by SRLMRNYL

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cesar Caceres, Adrian Garcia, Josue Cruz, Anwar Alfatesh , Ali Bohorquez

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Oct 12, 2024 -

Kendall Hyundai responded

It's great to hear that Erik was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Kendall Hyundai!

September 01, 2024

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Employee Rating

Personal calificado de alta excelencia y profesional, le recomiendo visitar la Hyundai Kendall para su compra recomiendo visitar la Hyundai Kendall para su compra More

by alainperezcm

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cesar Caceres, Jesus Hernandez, Manny Roman

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Sep 03, 2024 -

Kendall Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Kendall Hyundai.