Yamil Massu

3 strikes you're out! !! purchased a 2022 elantra hybrid: negotiated the price then when i came in for paperwork/delivery they changed the price!! they actually had to cut !! purchased a 2022 elantra hybrid: negotiated the price then when i came in for paperwork/delivery they changed the price!! they actually had to cut me a check for the overcharge so that i would take my review down from google/yelp; next i purchased a 2023 venue: negotiated the price, when i went in to take delivery/sign paperwork they jacked up the price again!!! i walked out, they called 2 days later and agreed to the original agreed upon price so i went back in and finished the deal; flash forward, spent over a month negotiating the price on 2025 venue, went into the dealership last night w an appointment to sign papers, take delivery, they made me wait 90 minutes then presented paperwork with a jacked up price!!! again!!! , assumes their customers do not know what they are doing, or are desperate for a vehicle....they operate with classic 1970's used car lot bait and switch tactics...this is no accident as it has happened 3 times to me in the course of 3 years!!! every single sales person is clearly told to just get them in the showroom promise whatever it takes, give them offers in writing and we will squeeze more from them! Do not trust LILLY HARRIS, Vicentina Gonzalez, ASHLEY DURAN, Allison Parker,JEAN CARCH Javier Martinez, they all promise to take care of the problem they created themselves and do nothing at all there is no one in charge of the sales team, they are all free agents just making promises and hoping the finance guys can close the deal at a higher price than agreed upon STAY AWAY do not do business with them; there are several other hyundai dealerships in miami More

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People is friendly. The negotiating area is not nice, small, noise, no privacy. Bathroom dirty. The negotiating area is not nice, small, noise, no privacy. Bathroom dirty. More

by marimano2000 Verified Customer Verified Customer

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I am so pleased with the staff at your establishment who sold me my car. They were true professionals and made me feel like family. I highly recommend them to anyone buying a vehicle! sold me my car. They were true professionals and made me feel like family. I highly recommend them to anyone buying a vehicle! More

by Simoneronee41 Verified Customer Verified Customer

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Very professional and transparent approach from Jorge Martinez and Jamil manager. They took into consideration my wishes and needs, which I highly value. Martinez and Jamil manager. They took into consideration my wishes and needs, which I highly value. More

by alinabello3107 Verified Customer Verified Customer

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Great customer service, very attentive and amicable. I was able to walk out with a great deal and will retain me as a customer. I was able to walk out with a great deal and will retain me as a customer. More

by JMORAN0427 Verified Customer Verified Customer

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Exelente atencion muy atentos a mis nesecidades y siempre buscando mi mejor opcion para hacer un negocio beneficioso para mi. buscando mi mejor opcion para hacer un negocio beneficioso para mi. More

by EDUARDO89.FERRER Verified Customer Verified Customer

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I feel like the personnel of the dealership need to do some research before selling cars. Don’t promise some car parts like chargers for the car and don’t deliver on the promise. Total let down as a clien some research before selling cars. Don’t promise some car parts like chargers for the car and don’t deliver on the promise. Total let down as a client of the dealership for 8+ years. More

by MARTIN_CRUZ95 Verified Customer Verified Customer

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They has great customer service. Soon. As I got there I was attended and pleased with service. Soon. As I got there I was attended and pleased with service. More

by solorzanoc1964 Verified Customer Verified Customer

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I was attended to by Yamil and Eduardo and the attention was the best, I recommend them. was the best, I recommend them. More

by larubialmira Verified Customer Verified Customer

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