Anwar Alfatesh

3 strikes you're out! !! purchased a 2022 elantra hybrid: negotiated the price then when i came in for paperwork/delivery they changed the price!! they actually had to cut !! purchased a 2022 elantra hybrid: negotiated the price then when i came in for paperwork/delivery they changed the price!! they actually had to cut me a check for the overcharge so that i would take my review down from google/yelp; next i purchased a 2023 venue: negotiated the price, when i went in to take delivery/sign paperwork they jacked up the price again!!! i walked out, they called 2 days later and agreed to the original agreed upon price so i went back in and finished the deal; flash forward, spent over a month negotiating the price on 2025 venue, went into the dealership last night w an appointment to sign papers, take delivery, they made me wait 90 minutes then presented paperwork with a jacked up price!!! again!!! , assumes their customers do not know what they are doing, or are desperate for a vehicle....they operate with classic 1970's used car lot bait and switch tactics...this is no accident as it has happened 3 times to me in the course of 3 years!!! every single sales person is clearly told to just get them in the showroom promise whatever it takes, give them offers in writing and we will squeeze more from them! Do not trust LILLY HARRIS, Vicentina Gonzalez, ASHLEY DURAN, Allison Parker,JEAN CARCH Javier Martinez, they all promise to take care of the problem they created themselves and do nothing at all there is no one in charge of the sales team, they are all free agents just making promises and hoping the finance guys can close the deal at a higher price than agreed upon STAY AWAY do not do business with them; there are several other hyundai dealerships in miami More

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Quiero mostrar mi satisfaccion de poder comprar otro vehiculo en Kendall Hyundai conun pago de $350, he comprado mas de 8 vehiculos en esta tienda, siempre me ha atendido el Señor Cesar Caseres que siem vehiculo en Kendall Hyundai conun pago de $350, he comprado mas de 8 vehiculos en esta tienda, siempre me ha atendido el Señor Cesar Caseres que siempre me ha ayudado con una excelente atencion y respeto lo recomiendo a cualquier persona que quiera comprar un vehiculo gracias Cesar Caseres por ayudarme More

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Luis and Jesus were very helpful and clear in explaining the deal. I received a great car. the deal. I received a great car. More

by karlcastedo1 Verified Customer Verified Customer

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Cesar is an amazing sales person, always willing to help us an going the extra mile. We left the lot with 2 vehicles 😉 us an going the extra mile. We left the lot with 2 vehicles 😉 More

by jackiem08 Verified Customer Verified Customer

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The salesman was super nice and did his best effort with his English and did an excellent follow up his English and did an excellent follow up More

by Jfpicot Verified Customer Verified Customer

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Buena atención, buen trato, muy eficiente el trabajo del vendedor como el del financista que me atendieron, satisfecho con la compra. vendedor como el del financista que me atendieron, satisfecho con la compra. More

by marquezbe1980 Verified Customer Verified Customer

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I have been going to this dealership for over 6 years. I can definitely say they look after your best interest but most of all they listen to what you want by asking questions and listening objectively. I I can definitely say they look after your best interest but most of all they listen to what you want by asking questions and listening objectively. I wouldn’t go anywhere else. More

by LILYDLC1962 Verified Customer Verified Customer

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Erik was amazing great service highly recommend will be back here again and bring family back here again and bring family More

by SRLMRNYL Verified Customer Verified Customer

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Poor customer service , vendor no professional , manager finance no print nothing , when offer insurance inside to dealer is complicate , no bring water to customer , no happy , no come back to this dealer finance no print nothing , when offer insurance inside to dealer is complicate , no bring water to customer , no happy , no come back to this dealer and no recoment to people More

by Glorydelfa Barrios Verified Customer Verified Customer

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Grateful to have my car back and although it took time I’m glad Karel was able to help me with the help of the Palmetto Bay team I’m glad Karel was able to help me with the help of the Palmetto Bay team More

by Queersofmiami Verified Customer Verified Customer

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