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Jesus Hernandez

Overview Reviews (22)

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Jesus Hernandez

Sales Associate

Kendall Hyundai

15895 South Dixie Highway
Miami, FL 33157

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4.4

22 Reviews

Overview Reviews (22)

Industry Experience

28 yrs, 1 mo

Languages Spoken

English

Spanish

4.4

22 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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22 Reviews of Jesus Hernandez

August 13, 2025

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Employee Rating

3 strikes you're out! !! purchased a 2022 elantra hybrid: negotiated the price then when i came in for paperwork/delivery they changed the price!! they actually had to cut !! purchased a 2022 elantra hybrid: negotiated the price then when i came in for paperwork/delivery they changed the price!! they actually had to cut me a check for the overcharge so that i would take my review down from google/yelp; next i purchased a 2023 venue: negotiated the price, when i went in to take delivery/sign paperwork they jacked up the price again!!! i walked out, they called 2 days later and agreed to the original agreed upon price so i went back in and finished the deal; flash forward, spent over a month negotiating the price on 2025 venue, went into the dealership last night w an appointment to sign papers, take delivery, they made me wait 90 minutes then presented paperwork with a jacked up price!!! again!!! , assumes their customers do not know what they are doing, or are desperate for a vehicle....they operate with classic 1970's used car lot bait and switch tactics...this is no accident as it has happened 3 times to me in the course of 3 years!!! every single sales person is clearly told to just get them in the showroom promise whatever it takes, give them offers in writing and we will squeeze more from them! Do not trust LILLY HARRIS, Vicentina Gonzalez, ASHLEY DURAN, Allison Parker,JEAN CARCH Javier Martinez, they all promise to take care of the problem they created themselves and do nothing at all there is no one in charge of the sales team, they are all free agents just making promises and hoping the finance guys can close the deal at a higher price than agreed upon STAY AWAY do not do business with them; there are several other hyundai dealerships in miami More

by crsinmia

Sales Price Transparency

Trade-in Experience

Purchase Time

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Recommend Dealer

Other Employees Tagged: Cesar Caceres, Luis Dominguez, Herbert Cabrera, Adrian Garcia, Josue Cruz, Yamil Massu, Harry Louis, Steven Jean, Anwar Alfatesh

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Aug 17, 2025 -

Kendall Hyundai responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Aug 17, 2025 -

crsinmia responded

what a lark, you have responded with AI produced responses on all internet channels, but no human has followed up, just lip service, no actual effort to make it right

November 10, 2024

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Excellent customer service . Highly recommended . I got a very good deal with my new car . Highly recommended . I got a very good deal with my new car . More

by dianapafo

Verified Customer

Sales Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Eduardo Ferrer

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Nov 11, 2024 -

Kendall Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered a great experience. Congratulations on your new purchase, Diana!

October 29, 2024

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Luis and Jesus were very helpful and clear in explaining the deal. I received a great car. the deal. I received a great car. More

by karlcastedo1

Verified Customer

Sales Price Transparency

Trade-in Experience

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Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Anwar Alfatesh , Luis Larin

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Oct 29, 2024 -

Kendall Hyundai responded

Hi Karl: Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Kendall Hyundai!

October 05, 2024

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As always fantastic service got a great deal on my new Hyundai this is my fourth car with them and it won't be my last Thank you Jesus and Branci Hyundai this is my fourth car with them and it won't be my last Thank you Jesus and Branci More

by fcim

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Branci

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Oct 07, 2024 -

Kendall Hyundai responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 04, 2024

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Me gustó mucho es un carro muy bonito y moderno está bastante bonito y tiene buen confort bastante bonito y tiene buen confort More

by licetcarabeo

Verified Customer

Sales Price Transparency

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Recommend Dealer

Yes

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Oct 05, 2024 -

Kendall Hyundai responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Kendall Hyundai are glad to have you as a customer.

September 26, 2024

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Everyone was so kind and helpful. Leo is super good at his job and explains things very well. Financing was easy and straightforward. Leo is super good at his job and explains things very well. Financing was easy and straightforward. More

by SAMIZINKIN

Verified Customer

Sales Price Transparency

Trade-in Experience

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Recommend Dealer

Yes

Other Employees Tagged: Leo Olazabal, Nicole

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Sep 27, 2024 -

Kendall Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 18, 2024

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This is my third Hyundai from Them, Fantastic service as always. Fantastic staff the manager Jesus Hernandez and the Salesman Branci and the Finance Manager Kyra and the GSM Juan Talavera went above and be always. Fantastic staff the manager Jesus Hernandez and the Salesman Branci and the Finance Manager Kyra and the GSM Juan Talavera went above and beyond. Thank you guys for everything. More

by fcim

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Vicentina Gonzalez , Kyra in Finance and the GSM Juan Talavera 5tars to them as well!

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Sep 19, 2024 -

Kendall Hyundai responded

Thank you for your business and this review. We're happy to hear Jesus, Krya, Juan and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 01, 2024

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Personal calificado de alta excelencia y profesional, le recomiendo visitar la Hyundai Kendall para su compra recomiendo visitar la Hyundai Kendall para su compra More

by alainperezcm

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

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Recommend Dealer

Yes

Other Employees Tagged: Cesar Caceres, Herbert Cabrera, Manny Roman

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Sep 03, 2024 -

Kendall Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Kendall Hyundai.

August 27, 2024

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Cesar was very pleasant, patient and worked with me to find the car that suited my needs. find the car that suited my needs. More

by Yankees4celi

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Cesar Caceres, Anwar Alfatesh

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Aug 28, 2024 -

Kendall Hyundai responded

Thanks for sharing about your experience with Kendall Hyundai. It's great to hear that Cesar provided you with excellent customer service. We appreciate your business and hope to see you again soon!

August 01, 2024

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After terrible previous dealership interaction, Cesar and Jesus made it the best experience yet. I would buy another car there in a heartbeat. I was also so happy to close Cesar's last deal on his 14th anniv Jesus made it the best experience yet. I would buy another car there in a heartbeat. I was also so happy to close Cesar's last deal on his 14th anniversary with the dealership! A day I will never forget :) More

by Nienke Burger

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Cesar Caceres , Walein Guerra

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Aug 02, 2024 -

Kendall Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Cesar and the team met your expectations. Thank you again for choosing Kendall Hyundai. We look forward to having you as one of our valued customers for many more years to come!