Heri Gaytan | Page 25

Attentive/Friendly/Customer Service We just bought our 2018 CRV AWD EX-L and are very happy we went to Honda of Lisle. Heri Gaytan is a great listener, very accommodative and was willing We just bought our 2018 CRV AWD EX-L and are very happy we went to Honda of Lisle. Heri Gaytan is a great listener, very accommodative and was willing to drive to another dealership for 1.5 hours to get the car we wanted, which was not needed at the end as a new delivery of the cars included the car we wanted. Finance Manager (Shawn) was very considerate, understanding and honest. I would definitely go back for future car purchases. More

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Such a great experience! From start to finish, all the members of the dealership I encountered provided great service. Kabir and Heri really took care of me and made me feel c From start to finish, all the members of the dealership I encountered provided great service. Kabir and Heri really took care of me and made me feel comfortable in choosing a great car! More

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Excellent purchase experience We had a great experience not only with Heri but with the entire dealership during the purchase of our new honda Pilot. We walked in knowing exactaly We had a great experience not only with Heri but with the entire dealership during the purchase of our new honda Pilot. We walked in knowing exactaly what we wanted and Heri helped us get it. The pilot we ended up purchasing was right off the truck from the plant and while we did not purchase it during our initial visit as it was still at the remote lot and had to be detailed, Heri took the time to go through all the prelimnary paperwork to speed up the process for our second visit when we did take posession of the car. The dealership was busy both days and while Heri was working with another customer at the same time, we never felt neglected or that we did not have all the attention we needed to make a confident buying decision. The dealership was clean and very friendly, lots of complimentary coffee to keep us going. Shawn went through all the financial paperwork and options we had while we completed our purchase. The digital desktop was a great and easy way to review documents and sign digitally. Finally, before we left, Heri took his time and reviewed all the new digital controls and features our new car offered. We felt very confident in our ability to navigate all the bells and whistles our Pilot has. We will definitely be back again a when the time comes to purchase another new car. More

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Great experience It was a nice experience for me. Couldn’t be happier with the car that i got. My first car feels great pulling up where i need to go. It was a nice experience for me. Couldn’t be happier with the car that i got. My first car feels great pulling up where i need to go. More

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2018 Accord buying experience Heri Gaytan is very patient and knowledgeable. Took the time to work with us to make the perfect purchase. Service was excellent and painless. Bob Mi Heri Gaytan is very patient and knowledgeable. Took the time to work with us to make the perfect purchase. Service was excellent and painless. Bob Mitchell in finance was great and pleasant to work with. More

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Informative and helpful Heri was very patient and helpful. We brought our kids b/c we did not expect to buy a car and were just looking. However, Harry made the process so ea Heri was very patient and helpful. We brought our kids b/c we did not expect to buy a car and were just looking. However, Harry made the process so easy by informing us well and answering all questions. He found the exact car we requested and the price was reasonable , so we ended up buying a great car. Thank you, Heri! More

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Smooth and Fast Heri is really helpful and friendly. Beautiful dealership, treats you like a family. My transaction was quick, pleasant, and very straight forwar Heri is really helpful and friendly. Beautiful dealership, treats you like a family. My transaction was quick, pleasant, and very straight forward -- just the way I like it. Everything was delivered as promised and the Brad in finance was a pleasure to work with as well. I would 100% recommend this dealership to anyone who is looking for a Honda. Thank you, Heri!!! More

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Leased a New Car For The First Time I came in to have my 2001 Honda Accord serviced with an oil change. I told Paul, in Service, there was a leak in the mid section of my car. Once the I came in to have my 2001 Honda Accord serviced with an oil change. I told Paul, in Service, there was a leak in the mid section of my car. Once the car was serviced, he put it on the rack to find out about the leak. It was in the fuel tank, and the whole under pinings of the car were rusting out. He told me it would not be worth it to fix, and that Honda had a great leasing deal going on right now, and he had leased a car himself. Heri was passing by, and Paul asked him to talk to me about it. I explained to Heri how I used the car, and he figured out my average yearly miles. He explained how leasing worked, and I determined which model I was interested in. He got a car and we took a test drive. Heri showed me the electronic features of the car and how they worked. He synced my phone with the car and showed me other features. He was very helpful and easy-going, not at all pushy or hurried. He was very cordial and made a difficult decision go very smoothly. More

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A very pleasant buying experience. This was the most pleasant experience I ever had buying a car. The staff answered all of my questions. Heri, my salesman, was very helpful without bei This was the most pleasant experience I ever had buying a car. The staff answered all of my questions. Heri, my salesman, was very helpful without being pushy. The car itself is awesome! Exactly what I was looking for. Brad in financing was also great. He too answered all my questions allowing me to make well informed decisions. More

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Wonderful Dealership This is my 4th time utilizing this dealership and, specifically, Hari Gaytan. Hari is an amazing, welcoming, warm person. I will continue to go to Ha This is my 4th time utilizing this dealership and, specifically, Hari Gaytan. Hari is an amazing, welcoming, warm person. I will continue to go to Hari and recommend him to everyone I know. The employees are so accommodating and helpful, you can't go wrong. They listen to your budget needs along with any other needs you may have and will do what they can to make the buying experience as easy going as possible. More

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