Hervey Ayala
Hervey Ayala at Randall Reed's Planet Ford

Hervey Ayala

Finance Manager

Randall Reed's Planet Ford

19000 Highway 59 North
Humble, TX 77338

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4.6
197 Reviews

Languages Spoken

English English

Spanish Spanish

4.6

197 Reviews

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197 Reviews of Hervey Ayala

June 30, 2025

Dealership Rating
Employee Rating

Great and friendly service from the sales / finance teams. Listened to our needs and worked a deal to our satisfaction. Zero pressure during the event. More

by Kevin#29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken Riley, Kevin McKinnon

June 30, 2025

Dealership Rating
Employee Rating

Great experience on the purchase of my Ford Truck. Ryan Flores an excellent sales person, went an extra mile to take care of my deal. More

by rccommunications07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Flores

June 29, 2025

Dealership Rating
Employee Rating

The dealership adequately and sufficiently provided a service in which I was able and swiftly capable of receiving a vehicle More

by davidrwashburn
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

June 29, 2025

Dealership Rating
Employee Rating

Excellent repair work and great service. I will continue to use this location. Great recommendation!! More

by scotthanus57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 27, 2025

Dealership Rating
Employee Rating

The customer experience here is always amazing because staff explain in detail the issue with your vehicle and go above and beyond to ensure you get a positive experience. Their efforts go without saying More

by MFLORES23568
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Bishop

June 23, 2025

Dealership Rating
Employee Rating

Friendly sales associates; listened and found what we were looking for. Hassle free and no pressure. More

by Kevin#29
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken Riley, Kevin McKinnon

June 22, 2025

Dealership Rating
Employee Rating

Love the service in general. My truck was fixed in a very timely manner.. Thank you! More

by Pchavarr1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 04, 2025

Dealership Rating
Employee Rating

I bought a 2025 Maverick here with Rey and Rico's help. They found the truck with the configuration/accessories I wanted and within my budget. From information gathering to financing, it all went very sm More

by K. Rayees
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rey Calderon, Jose (Rico)

May 31, 2025

Dealership Rating
Employee Rating

VERY poor service. Took 5.5 hrs to buy a car - unreal! Very long Wait time between back and forth. More

by yanic.harel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Guy Guidry

May 21, 2025

Dealership Rating
Employee Rating

The way the financing was handled was not professional in my opinion. Approved for a vehicle but it had not been inspected so it did not pass inspection this should be done before the vehicle gets financed. More

by jamesmbuck1966
Recommend Dealer
No
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