Hiram Mendez Mounier | Page 10

Awesome buying experience Hiram was the most knowledgeable sales rep I have ever met. I usually purchase a new vehicle every 2-3 years and have purchased from Mazda, Honda, Fo Hiram was the most knowledgeable sales rep I have ever met. I usually purchase a new vehicle every 2-3 years and have purchased from Mazda, Honda, Ford, GMC, Nissan, and Toyota. At Lakeland Volkswagen, Hiram knew the vehicles inside and out (every feature, all the tech). I typically do substantial research before I purchase and he knew about features I had not learned about yet (a first). The buying experience was easy, no pressure, and laid back. I will be purchasing my next vehicle from Lakeland Volkswagen. More

by weilacher.k Verified Customer Verified Customer

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Favorable Review The employees were all friendly and responsive to my inquiries. From the first lady we spoke with, to the final paperwork, all were very helpful. The employees were all friendly and responsive to my inquiries. From the first lady we spoke with, to the final paperwork, all were very helpful. More

by WGS1943 Verified Customer Verified Customer

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As usual great service. Keep up the great work. Always pleasure bringing car for service and receive good service and helpful advise all the time pleasure bringing car for service and receive good service and helpful advise all the time More

by Vee Patel Verified Customer Verified Customer

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Atlas Purchase Customer service was great and Hiram was an easy salesman that didn’t pressure us. Detail and prep of new vehicle was poor quality. The right rear tir Customer service was great and Hiram was an easy salesman that didn’t pressure us. Detail and prep of new vehicle was poor quality. The right rear tire pressure was 15 psi low and the left rear tire pressure was 10 psi low according to manufacture rating of 35psi. Sticker residue was still left on driver door of vehicle and bumper had sticker residue leftover that Hiram had to remove himself. Appeared that vehicle was only rinsed off then spray shine applied. No complaints from the sales side. Detail and prep section needs to step up there game when dealing with a roughly $40,000 vehicle purchase. More

by JROUSCH92 Verified Customer Verified Customer

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Excellent customer service Hiram was amazing! He took his time to get us the best deal possible. His knowledge help us to get the best option for us! Hiram was amazing! He took his time to get us the best deal possible. His knowledge help us to get the best option for us! More

by vazber.13 Verified Customer Verified Customer

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Good people Our sales rep Hiram was good to work with. He found what we wanted and really seemed to listen to our needs. Friendly staff, really down to earth. Our sales rep Hiram was good to work with. He found what we wanted and really seemed to listen to our needs. Friendly staff, really down to earth. More

by MARKQUAINTANCE1 Verified Customer Verified Customer

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New VW Purchase I’ve purchased a Volkswagen GTI in the past and have been very pleased with service. Myself being a returning customer really made the process that mu I’ve purchased a Volkswagen GTI in the past and have been very pleased with service. Myself being a returning customer really made the process that much smoother! More

by KEVIN.ORETA Verified Customer Verified Customer

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Recall Very professional and friendly. This was for a recall. This is the 3rd recall for the Tiguan which is a little worrisome . But the car is great. And t Very professional and friendly. This was for a recall. This is the 3rd recall for the Tiguan which is a little worrisome . But the car is great. And this time they were able to wash my car! More

by MCCLEARYFL Verified Customer Verified Customer

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Love our new Jetta R-Line We were so happy with our Jetta that we bought at the beginning of this year that we decided to buy another one. Hiram was amazing and made us feel li We were so happy with our Jetta that we bought at the beginning of this year that we decided to buy another one. Hiram was amazing and made us feel like family. Out of all the past experiences we've had at other dealerships, Lakeland VW has been the best. We look forward to additional purchases in the future. More

by Lew51312 Verified Customer Verified Customer

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great experience My sales person was the best sales person I have ever had. Very good explaining every aspect of the car, took his time didn’t rush through it. My sales person was the best sales person I have ever had. Very good explaining every aspect of the car, took his time didn’t rush through it. More

by Msperkie Verified Customer Verified Customer

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