75 Reviews
Write a ReviewDealership Experience
19 yrs, 8 mos
Industry Experience
19 yrs, 8 mos
75 Reviews of Homer Hsu
December 26, 2019
Great service I was attended to quickly and respectfully. The building is nice and very family friendly. We appreciated the lounge seating with complimentary bevera I was attended to quickly and respectfully. The building is nice and very family friendly. We appreciated the lounge seating with complimentary beverages. I will definitely recommend this location to everyone. More
Other Employees Tagged: Eva Mo
December 21, 2019
Very good experience Excellent people to work with. But, lease price was higher than independent leasing company (ie. D&M). In future I will go to independent leasing co Excellent people to work with. But, lease price was higher than independent leasing company (ie. D&M). In future I will go to independent leasing company. More
Other Employees Tagged: Steve Machann, Christian Davidson , Andrew Tran
December 04, 2019
RX purchase Merrell was very helpful in guiding us through our purchase of our 13th Lexus. Homer was fair in his offer. Ben Stephens was clear explaining all docu Merrell was very helpful in guiding us through our purchase of our 13th Lexus. Homer was fair in his offer. Ben Stephens was clear explaining all documents. Facility is beautiful. More
Other Employees Tagged: Merrell Middleton, Ben Stephens, Edwar Guerrero
November 03, 2019
It was fine This is my fifth car with Westside Lexus so 12 years as a customer. John Parish is a fine man. This one was very easy. This is my fifth car with Westside Lexus so 12 years as a customer. John Parish is a fine man. This one was very easy. More
Other Employees Tagged: Gary Cohen, Sinh Pham , Josh Guerra, John Parish, Alex Ruata
October 30, 2019
Great Experience!! Ken did an outstanding job from the start finding the vehicle we wanted to closing the deal in a timely fashion!! Emily was also very efficient at cl Ken did an outstanding job from the start finding the vehicle we wanted to closing the deal in a timely fashion!! Emily was also very efficient at close. More
Other Employees Tagged: Emily Maus, Ken Emborka
October 14, 2019
Amazing experience Everyone I met was helpful, approachable, knowledgeable and professional in a new beautiful showroom and offices. I was introduced to Jeff Jones by G Everyone I met was helpful, approachable, knowledgeable and professional in a new beautiful showroom and offices. I was introduced to Jeff Jones by Gary Cohen. Jeff explained the features of each of the cars I was considering.and took me through the test rides to purchase with undivided attention and no pressure. Homer Hsu weighed in on the purchase and Mike Shafer handled the financial piece with expertise. . The next day Jeff provided a thorough and clear tutorial on workings of the car and audio aspects, before I headed home with my new luxury auto. Amazing experience! More
Other Employees Tagged: Gary Cohen, Jeff Jones , Mike Shafer
August 31, 2019
Great Homer Hsu and Mike Nelson are awesome and take great care of me. I have leased 5 vehicles with them! They are real professional who take great care Homer Hsu and Mike Nelson are awesome and take great care of me. I have leased 5 vehicles with them! They are real professional who take great care of their customers. More
Other Employees Tagged: Charles Perkins, Mike Nelson
July 02, 2019
Great experience for my first visit Andy was very helpful and attentive to what I was looking for. Homer sealed the deal at a great price for me. Will definitely go back for future pur Andy was very helpful and attentive to what I was looking for. Homer sealed the deal at a great price for me. Will definitely go back for future purchases. More
Other Employees Tagged: Andy Bui
May 02, 2019
Great experience on purchasing RX 350 F Sport Great experience dealing with Nam and Homer. Got it late at 6:30pm and finalizing everything by 8:30pm. Super Efficient and will definitely refer frie Great experience dealing with Nam and Homer. Got it late at 6:30pm and finalizing everything by 8:30pm. Super Efficient and will definitely refer friends More
Other Employees Tagged: Nam and Emily in Finance
April 20, 2019
First time Lexus buyer I have been looking for a pre-owned Lexus Gs350 for over a year now. I met Sales Consultant Ms. Chong Lee on my first visit to Westside Lexus. Du I have been looking for a pre-owned Lexus Gs350 for over a year now. I met Sales Consultant Ms. Chong Lee on my first visit to Westside Lexus. Due to previous budget restrictions and being a very particular customer I was never able to complete a purchase for a Lexus. Ms. Lee stuck with me through several vehicles that I was previously interested in but did not purchase. I recently started looking at a 2019 Toyota Avalon base model with options which was a very nice car. Ms. Lee advised me that I probably would not be happy with the Toyota coming from an Infiniti. I returned to Westside Lexus and met with Ms. Lee once again to look at the 2019 Lexus Es350. I had decided against the Gs350 due to possible discontinuation of this model. After one visit to a competitor Lexus dealership and some negotiations on both sides we came to an agreement for a new Lexus Es350. Thanks to Westside Lexus New car sales Manager/Finance Director Gerald Chomer, New car sales Manager Homer Hsu and Pre-owned Director Mr. Ty Stanberry for the amazing deal they gave me on the new vehicle and my trade-in vehicle. Financial Manager Ms. Judy Patureau was professional and explained all of my options on my vehicle purchase as well as matching the credit card down payment from a competitor Lexus dealership. Ms. Lee was patient and helpful during my whole car buying experience and treated me more like a friend than a customer. Ms. Lee always stated that whether I purchased a Lexus or a different brand she just wanted me to be happy about my purchase. Mr. Ty had the same pleasant and respectful attitude towards me throughout my vehicle purchase and trade-in needs in which I greatly respect him for. Recently I met Mr. Nam Pham who also was very helpful and informative during my new car purchase. (...And made me laugh) I am a completely satisfied Westside Lexus customer! I highly recommend anyone who is in the market for a new Lexus or a pre-owned Lexus/Any Make or Model to purchase from Westside Lexus/Chong Lee/Ty Stanberry/Nam Pham. More
Other Employees Tagged: Ty Stanberry, Judy Patureau, Chong Lee , Gerald Chomer, Nam Pham Five star rating

