Hugo Mendez
Hugo Mendez at Manly Honda

Hugo Mendez | Page 2

Service Reconditioning Advisor

Manly Honda

2777 Corby Ave
Santa Rosa, CA 95407

Contact Me
5.0
115 Reviews

I am happily married with 3 boys. I like to watch my kids play sports. I have two dogs and snake. I like to take a walk with my dog.

Dealership Experience

11 yrs, 5 mos

Industry Experience

19 yrs, 4 mos

Specialties & Trainings

American Honda Cerified in Customer Satisfaction

5.0

115 Reviews

Write a Review

115 Reviews of Hugo Mendez

May 08, 2024

Dealership Rating
Employee Rating

Everyone has always been Professional andvery Friendly and answers any questions I have I will definitely recommend Manly Honda to others🫠 More

by KAL-2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Rice, John Lorence

February 15, 2024

Dealership Rating
Employee Rating

Got a used Toyota from a Honda dealership. Already had 2 mechanical issues with it and I haven't even made a payment on it. More

by M_LYLE_E
Recommend Dealer
No

Other Employees Tagged: Hugo Mendez

January 13, 2024

Dealership Rating
Employee Rating

Good good attention, service and respect for people. .. and a wide variety of vehicles and quality More

by ALFREDOMENDOZACH9
Recommend Dealer
Yes

Other Employees Tagged: Hugo Mendez

December 12, 2023

Dealership Rating
Employee Rating

Nice and clean and friendly and patient well knowledged and helpful individuals Easy to work with More

by PIKEPOLE24
Recommend Dealer
Yes

Other Employees Tagged: Hugo Mendez

September 30, 2023

Dealership Rating
Employee Rating

Amazing service always ready to help and good pricing. Will always have me car serviced here More

by SANDIEGO1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Rice, Shyla Saxton, Lucia Chavez Lopez, Amy Carpenter, Sonia Abukweik , Danielle Jensen, Rebekah Jones, Maria Vasquez

Oct 02, 2023

Manly Honda responded

Thank you for taking the time to share your recent service visit experience. It means a lot to us! Until next time. Your Manly Honda Team

September 19, 2023

Dealership Rating
Employee Rating

It's fantastic everything goes so smoothly everyone is amazing and super helpful it was amazing? More

by SANTANAMARGARITA4
Recommend Dealer
Yes

Other Employees Tagged: Hugo Mendez

Sep 20, 2023

Manly Honda responded

Hi SANTANAMARGARITA4, Thank you for being the best part of Manly Honda and for sharing feedback. We appreciate you and value your business! Until next time. Your Manly Honda Team

July 28, 2023

Dealership Rating
Employee Rating

We had a very positive experience purchasing our vehicle. Excellent customer service. Thank you so much. We would consider purchasing a future vehicle with you again. More

by EMMERS891
Recommend Dealer
Yes

July 20, 2023

Dealership Rating
Employee Rating

Me tendieron muy bien cuando lleve mi carro al cambio de aceite muchas gracias por la amabilidad a todo el personal More

by cortega54101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ted Krupinsky, Jose Rocha Jr, Denise Rice, Lucia Chavez Lopez, Amy Carpenter , Dave Ashby, John Ellsworth, Paul Remollino, Jordan Rheude

Jul 21, 2023

Manly Honda responded

Hola cortega54101, muchas gracias por compartir tus comentarios. Me alegra que hayas tenido una experiencia positiva: "Me atendieron muy bien cuando llevé mi carro al cambio de aceite muchas gracias por la amabilidad a todo el personal" Las calificaciones de los otros miembros del equipo que etiquetó no reflejan necesariamente la experiencia de cinco estrellas que queremos que tenga. ¿Puede actualizar las calificaciones individuales? Es muy apreciado y gracias por ser la mejor parte de Manly Honda hasta la próxima. Jose Rocha Manly Honda 707 535 1163 - jrocha@manlyauto.com

July 14, 2023

Dealership Rating
Employee Rating

I waited 4 months for a seatbelt part that was covered by manufacturers warranty. Jordan tried to charge me for it and when the part finnaly did show up I got a call saying it was the wrong one and the righ More

by PHILPHILMS55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ted Krupinsky, Lucia Chavez Lopez, Amy Carpenter , Dave Ashby, John Ellsworth, Rebekah Jones, Iman Nielson, Nickolas Philips, Jordan Rheude, Denise rice

Jul 14, 2023

Manly Honda responded

Good afternoon, I am truly sorry for how your visit and prior visits have turned out. I know we were unable obtain your buckle in a timely manner. I will be forwarding your frustration to Honda. If there is something I can do to make things right please contact me anytime. Zach Roberts Service Manager. Manly Honda zroberts@manlyhonda.com or 707-535-1136

July 12, 2023

Dealership Rating
Employee Rating

Easy, fast, efficient. Easy in, easy out. Good price, good truck. Happy with my experience. More

by DAVIDADAMSSF
Recommend Dealer
Yes

Other Employees Tagged: Michael Salazar

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