Hugo Mendez
Hugo Mendez at Manly Honda

Hugo Mendez | Page 5

Service Reconditioning Advisor

Manly Honda

2777 Corby Ave
Santa Rosa, CA 95407

Contact Me
5.0
115 Reviews

I am happily married with 3 boys. I like to watch my kids play sports. I have two dogs and snake. I like to take a walk with my dog.

Dealership Experience

11 yrs, 5 mos

Industry Experience

19 yrs, 4 mos

Specialties & Trainings

American Honda Cerified in Customer Satisfaction

5.0

115 Reviews

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115 Reviews of Hugo Mendez

May 09, 2022

Dealership Rating
Employee Rating

Great people and have a wonderful service I truly trust them so well for my car More

by rauldangan70@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Krupinsky , Lori Comini, Jennifer Crouch, Brian Dorsey, John Ellsworth, Susan Geasland, Donna Henderson, Isabella Mills, Paul Remollino

April 23, 2022

Dealership Rating
Employee Rating

Been bringing my cars here for over 15min to be serviced. Always been the best customer service offered. More

by COLINSTICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Krupinsky, Denise Rice, Shyla Saxton , Lori Comini, Jennifer Crouch, Brian Dorsey, Susan Geasland, Paul Remollino, Ron Timms

April 18, 2022

Dealership Rating
Employee Rating

The service department was very ambitious and meet my immediate needs. I would return for my next servicing on my Honda CRV. More

by cdtygart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Krupinsky , América Arciga Quiroz, Lori Comini, Jennifer Crouch, Brian Dorsey, John Ellsworth, Susan Geasland, Donna Henderson

March 17, 2022

Dealership Rating
Employee Rating

Great service and friendliness. Timeliness was great too. Service associate explained everything needed and didn’t push anything. More

by roger_dai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Robertson

March 03, 2022

Dealership Rating
Employee Rating

Repair/maintenance was fine. Issue was with my credit. An invoice was listed that I never received which as more than the actual repair. $170 for a few minutes work figuring out More

by LSHIFFRI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Krupinsky, Jose Rocha Jr , América Arciga Quiroz, Lori Comini, Jennifer Crouch, Brian Dorsey, John Ellsworth, Susan Geasland

Mar 03, 2022

Manly Honda responded

Good morning LSHIFFRI, Thank you for choosing Manly Honda; we genuinely value you and your business. Can I please get your phone number associated with your service profile? I like to get more insight into what happened and make it right. Hope to chat soon! Warmest regards, Jose Rocha Drive Manager 707 535 1163 - jrocha@manlyauto.com

March 03, 2022

Dealership Rating
Employee Rating

We were very happy with the car we got and especially with the way we were treated at this dealership. The salesmen we dealt with (Jacob K and Jesse B) went above and beyond to get this car ready for us More

by KGALLAGHER55
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jesse Broadway, Jacob Knight, Ali Tanbakuchi , Cory McMurray

February 25, 2022

Dealership Rating
Employee Rating

They got great service and a fast one. The people working there are lovely workers. More

by JUANALEMUS482
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Rocha Jr, Denise Rice , América Arciga Quiroz, Jennifer Crouch, John Ellsworth, Donna Henderson, Paul Remollino, Maria Vasquez

Feb 25, 2022

Manly Honda responded

JUANALEMUS482, Thank you so much for being the best part of Manly Honda. I appreciate you taking the time to leave valuable feedback. We look forward to your future service visits. Have a fabulous upcoming weekend! Warmest regards, Jose Rocha Drive Manager 707 535 1163 - jrocha@manlyauto.com

January 30, 2022

Dealership Rating
Employee Rating

Staff was friendly and got my service done within the time frame given. I waited for my car and enjoyed a cup of coffee. More

by JadeLotus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

January 26, 2022

Dealership Rating
Employee Rating

The service was arranged easily and done quickly. No complaints, but is there a reason why the service department does not reset the tire indicator to avoid the message for the owner that tire pressure More

by Anneclewis077
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Yuritzi Arciga Alvez, América Arciga Quiroz, Lori Comini, Jennifer Crouch, Brian Dorsey

December 17, 2021

Dealership Rating
Employee Rating

Great and quick service. Everything went smooth and as planned. Thank you for your assistance More

by CQUEZADA05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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