Hugo Mendez
Hugo Mendez at Manly Honda

Hugo Mendez | Page 8

Service Reconditioning Advisor

Manly Honda

2777 Corby Ave
Santa Rosa, CA 95407

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5.0
115 Reviews

I am happily married with 3 boys. I like to watch my kids play sports. I have two dogs and snake. I like to take a walk with my dog.

Dealership Experience

11 yrs, 5 mos

Industry Experience

19 yrs, 4 mos

Specialties & Trainings

American Honda Cerified in Customer Satisfaction

5.0

115 Reviews

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115 Reviews of Hugo Mendez

August 31, 2019

Dealership Rating
Employee Rating

Great service in a very busy place This is an extremely busy place but it is efficient, professional, thorough, and with friendly employees. For what had to be done with my car, it was More

by sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Crouch, Chris Reid

August 17, 2019

Dealership Rating
Employee Rating

The recall went very smoothly I took my car in for the second time for a recall 2019 CRV. The service center employees were great as was the person who provided me with the loaner More

by JON G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joseph Mesenbrink

July 19, 2019

Dealership Rating

Jennifer Crouch and the Manly Honda Rental Desk is Top Notch Had the most wonderful experience working with Jennifer. She was so polite and thorough and quick to make it all happen. Very professional with a hi More

by matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Canseco, Jennifer Crouch

June 08, 2019

Dealership Rating
Employee Rating

Good service I was attended to on time. All scheduled services were done as usual vacuuming. Car wash as an extra plus this time. Will recommend this place to ever More

by PRAVINTS_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 28, 2019

Dealership Rating
Employee Rating

Great Service Experience To me Jose Rocha is awesome. I remember the very first time i came to Manly's auto service there was a glitched in the parts order department. They or More

by Carmphil143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Rocha Jr, Julie Costa , Bob Bradbury, Bill Robertson

February 25, 2019

Dealership Rating
Employee Rating

TRUSTWORTHY I depend on Manly Honda for my automotive needs because I know that I can trust them. They are always friendly and reliable. I know that they will wat More

by Kimberly Susukida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Ashby

January 30, 2019

Dealership Rating
Employee Rating

Regular 5k mile Servicing Saturday appointment was completed on time and as expected during a busy schedule. The service waiting area is comfortable and the staff was helpful More

by akovanis48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

November 21, 2018

Dealership Rating

The best customer service I’m a big fan of using a dealership for car repairs and maintenance. I thought Toyota was great and it saddens me when my next vehicle purchase was t More

by GENGA81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ted Krupinsky, Jose Rocha Jr , Luke Ammann, Scott Channing, Carlos Martinez, Bill Petty, Santiago Pizano, Bill Robertson, Mandi Sumner

October 17, 2018

Dealership Rating
Employee Rating

Excellent Service I have always had great service when I bring either Hondas in. Courteous, prompt and friendly employees. I would never go anywhere else. Such great se More

by KarlaC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luke Ammann, Bill Petty

Oct 18, 2018

Manly Honda responded

I wanted to thank you for the kind review you did for Manly Honda Service Department. I enjoy sharing the positive feedback with my team. Thank you again and we look forward to seeing you in the future. Nicholas Hatch Manly Honda Customer Relations Manager

August 23, 2018

Dealership Rating
Employee Rating

New tires I had a wonderful experience working with Luke from start to finish. He was quick to respond, gave me a good price on new tires and had them installed More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Luke Ammann, Scott Channing, Tina

Aug 27, 2018

Manly Honda responded

I wanted to thank you for the kind review you did for Manly Honda Service Department. I enjoy sharing the positive feedback with my team. Thank you again and we look forward to seeing you in the future. Luke Ammann Manly Honda Service Manager 707-535-1136

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