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Hugo Mendez
120 Reviews
I am happily married with 3 boys. I like to watch my kids play sports. I have two dogs and snake. I like to take a walk with my dog.
Read moreDealership Experience
11 yrs, 11 mos
Industry Experience
19 yrs, 10 mos
Specialties & Trainings
American Honda Cerified in Customer Satisfaction
120 Reviews
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120 Reviews of Hugo Mendez
January 16, 2021
Thank you for taking care of my new vehicle making it right! Because I wasn't going to take a vehicle that should have been serviced by your service department before selling it! Hugo told me that right! Because I wasn't going to take a vehicle that should have been serviced by your service department before selling it! Hugo told me that it's 7 years or 105k miles for a timming belt and it was 9 years and only 98k so technically you should have done the service in the first place before selling it! Plus the strut up front that made all kinds of noise! Now I have a van I can feel confident driving! More
by KULLYART
Verified CustomerOther Employees Tagged: Tom Henschel, Denise Rice , Scott Hess, Jesus Jimenez, Bill Robertson
January 16, 2021
excellent and friendly service i can't complain thanks for all you all do the best deaer in town my car is happy and im too for all you all do the best deaer in town my car is happy and im too More
by GRUMPYHULK73
Other Employees Tagged: Ted Krupinsky, Jose Rocha Jr, Denise Rice, Zach Roberts , América Arciga Quiroz, Jesus Jimenez, Shawn Matteoli, Bill Robertson, Ron Timms
November 28, 2020
Great Experience! Shortly after we purchased our car, we noticed an issue with a fan constantly running. We reached out to Svetlana, the salesperson that helped us make our purchase. She contacted her mana noticed an issue with a fan constantly running. We reached out to Svetlana, the salesperson that helped us make our purchase. She contacted her manager Gary and they offered same day service for the repair. Hugo assisted us from that point. They worked on the repair, but needed a part that they did not have access to so they took the car to Ford. The repairs took a couple days, but we got the car back in a timely manner. Everyone was helpful and considerate. The car runs great! We are very happy with our purchase and the service that we received at Manly Honda. Thank you! More
by ericaphelps
Other Employees Tagged: Gary Silva, Svetlana Tara-Browne , Joshua Feinberg
November 20, 2019
Great service! Staff pleasant and helpful. They explain every detail of proposed repairs and charges. I was a wait-in and they kept me updated on my service/repair Staff pleasant and helpful. They explain every detail of proposed repairs and charges. I was a wait-in and they kept me updated on my service/repair and performed in a timely manner. More
by KAG530
Other Employees Tagged: Ted Krupinsky , Alexis Bergeron, Jonathan Canseco, Giovanni Ceremony, Jennifer Crouch, Chris Grate, Nicholas Hatch, Sara Henderson, Tracee Olibas, don't remember names but all were excellent
October 14, 2019
Excellent Quick & Efficient Service! I came in as a walk in because I needed to get my key and was without a car all weekend, when I got there the staff especially my service tech, Hugo w I came in as a walk in because I needed to get my key and was without a car all weekend, when I got there the staff especially my service tech, Hugo was so understanding and helpful! Made my experience quick and efficient! More
by NELLYKRIVERA
August 31, 2019
Great service in a very busy place This is an extremely busy place but it is efficient, professional, thorough, and with friendly employees. For what had to be done with my car, it was This is an extremely busy place but it is efficient, professional, thorough, and with friendly employees. For what had to be done with my car, it was done quickly and i am happy with the service. I feel they were thorough in making my car safe and I trust the work that was performed. They got the job done. The service advisor Cris was pleasant and made me feel comfortable ,Jennifer is professional and thorough and Hugo helpful.. The price seemed comparable to other business. I will use their services again More
by sandy
Other Employees Tagged: Jennifer Crouch, Chris Reid
August 17, 2019
The recall went very smoothly I took my car in for the second time for a recall 2019 CRV. The service center employees were great as was the person who provided me with the loaner I took my car in for the second time for a recall 2019 CRV. The service center employees were great as was the person who provided me with the loaner More
by JON G
Other Employees Tagged: Joseph Mesenbrink
July 19, 2019
Jennifer Crouch and the Manly Honda Rental Desk is Top Notch Had the most wonderful experience working with Jennifer. She was so polite and thorough and quick to make it all happen. Very professional with a hi Had the most wonderful experience working with Jennifer. She was so polite and thorough and quick to make it all happen. Very professional with a high level of customer service. More
by matt
Other Employees Tagged: Jonathan Canseco, Jennifer Crouch
June 08, 2019
Good service I was attended to on time. All scheduled services were done as usual vacuuming. Car wash as an extra plus this time. Will recommend this place to ever I was attended to on time. All scheduled services were done as usual vacuuming. Car wash as an extra plus this time. Will recommend this place to everybody. More
by PRAVINTS_2000
February 28, 2019
Great Service Experience To me Jose Rocha is awesome. I remember the very first time i came to Manly's auto service there was a glitched in the parts order department. They or To me Jose Rocha is awesome. I remember the very first time i came to Manly's auto service there was a glitched in the parts order department. They ordered the wrong one. Jose helped me ease my problem and fixed my car with no delay. More
by Carmphil143
Other Employees Tagged: Jose Rocha Jr, Julie Costa , Bob Bradbury, Bill Robertson
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