I am happily married with 3 boys. I like to watch my kids play sports. I have two dogs and snake. I like to take a walk with my dog.
Read moreDealership Experience
11 yrs, 7 mos
Industry Experience
19 yrs, 6 mos
Specialties & Trainings
American Honda Cerified in Customer Satisfaction
118 Reviews
Write a Review118 Reviews of Hugo Mendez
May 16, 2021
If you're skeptical about using a dealership to service your car because you think they're more expensive than the local oil change place you NEED to read this whole review! I took my Accord to Manly Hon your car because you think they're more expensive than the local oil change place you NEED to read this whole review! I took my Accord to Manly Honda for service on 4/30/2021 and Bill Robertson was my advisor (I always schedule my appointments to work with Bill because he's a remarkable combination of super-nice and super-knowledgeable and even though I see him only once or twice a year he always makes me feel like a close friend). I knew I needed an oil change because my car told me but Bill said I was due for a tire rotation too. When I asked if it was really necessary he said, "Let's go see", and took me with him to check the tires. He showed me where the edges were wearing which more than satisfied me that it was a good idea. When they finished I was given a copy of their multipoint inspection and it showed exactly how much tread is left on each tire and the thickness of all four brake pads. They also checked the brake lines, shocks, drive belts and all lights. Unlike other places they didn't use the information as a lever to try and sell me anything, they just showed me that my car is in good working order. IN ADDITION to all that, which cost me only $87.71, with my service they gave me 180 days of road hazard tire protection, roadside assistance, including up to 25 miles free towing, plus a free loaner car for the balance of the day if I get towed to Manly and they can't get me right back on the road. Needless to say, I highly recommend that you go to Manly for your service and if possible, work with Bill, although everyone in the whole place goes out of their way to be gracious and helpful! More
Other Employees Tagged: Jeff Dantzler, Paul Ciardiello, Tom Haidet, Tom Henschel, Ted Krupinsky, Ali Tanbakuchi , Cory McMurray, Bill Robertson, Mandi Sumner
April 22, 2021
#1 dealership Always a pleasure to bring my car for #1 dealership Always a pleasure to bring my car for service. Everyone is always happy and go out of their way to keep a customer happy. I recommen #1 dealership Always a pleasure to bring my car for service. Everyone is always happy and go out of their way to keep a customer happy. I recommend Manly Honda! More
Other Employees Tagged: Jose Rocha Jr , América Arciga Quiroz, Nicholas Hatch
April 09, 2021
Best sales and service departments ever! Service is always top notch at Manly. Everyone is friendly and helpful. The work is done quickly and completely. always top notch at Manly. Everyone is friendly and helpful. The work is done quickly and completely. More
Other Employees Tagged: Ted Krupinsky
April 03, 2021
Fit me in even though I had no appointment everyone was wonderful. I will come back for sure Waiting room was good I was thrilled with quickness and price wonderful. I will come back for sure Waiting room was good I was thrilled with quickness and price More
Other Employees Tagged: Donna Henderson, Bill Robertson
April 01, 2021
I always bring my 2016 CRV to where I bought it -- Manly Honda -- and I've always been very satisfied with the service. Bill Robertson is my contact person, and he is a force of energy, communication, and a Honda -- and I've always been very satisfied with the service. Bill Robertson is my contact person, and he is a force of energy, communication, and and high level competence. I trust Bill to guide me toward what I need done beyond routine maintenance, confident that he won't try to "sell" me anything I don't need. Manly's service -- from initial appointment phone call to payment and checking out -- is excellent. More
Other Employees Tagged: Denise Rice , Yuritzi Arciga Alvez, América Arciga Quiroz, Nayeli Cervantes, Lori Comini, Jennifer Crouch, Donovan Garcia Nuno, Carlos Gonzalez, Bill Robertson
March 19, 2021
The staff is always so kind and helpful whenever I take my my car to get serviced. Even though it’s obviously a bit more expensive to bring your car to the dealership that specializes in your car’s specifi my my car to get serviced. Even though it’s obviously a bit more expensive to bring your car to the dealership that specializes in your car’s specific brand, it’s so worth it in my opinion. I always leave feeling that my car is doing good, because I trust that the mechanics know how to maintain and check my car properly. More
Other Employees Tagged: Denise Rice , Donovan Garcia Nuno, Shawn Matteoli
February 25, 2021
This is a update to a negative review from 3 weeks ago. Manley Honda went above and beyond to help me out. they are outstanding !!!! A big thanks to Hugo and Denisefor going out of there way to accommoda Manley Honda went above and beyond to help me out. they are outstanding !!!! A big thanks to Hugo and Denisefor going out of there way to accommodate !!! Highly recommend Manley Honda. More
Other Employees Tagged: Denise Rice
February 25, 2021
I have always had a positive experience at this dealership. Everyone has been helpful, and I have been able to get my services done quickly and without any problems. dealership. Everyone has been helpful, and I have been able to get my services done quickly and without any problems. More
Other Employees Tagged: Jose Rocha Jr , Jesus Jimenez, Santiago Pizano
January 16, 2021
Thank you for taking care of my new vehicle making it right! Because I wasn't going to take a vehicle that should have been serviced by your service department before selling it! Hugo told me that right! Because I wasn't going to take a vehicle that should have been serviced by your service department before selling it! Hugo told me that it's 7 years or 105k miles for a timming belt and it was 9 years and only 98k so technically you should have done the service in the first place before selling it! Plus the strut up front that made all kinds of noise! Now I have a van I can feel confident driving! More
Other Employees Tagged: Tom Henschel, Denise Rice , Scott Hess, Jesus Jimenez, Bill Robertson
January 16, 2021
excellent and friendly service i can't complain thanks for all you all do the best deaer in town my car is happy and im too for all you all do the best deaer in town my car is happy and im too More
Other Employees Tagged: Ted Krupinsky, Jose Rocha Jr, Denise Rice, Zach Roberts , América Arciga Quiroz, Jesus Jimenez, Shawn Matteoli, Bill Robertson, Ron Timms

