Hunter Jacob

Great customer service…. but long wait for an oil change, Don’t know if I will want to wait 2 hours again. but long wait for an oil change, Don’t know if I will want to wait 2 hours again. More

by Rob Verified Customer Verified Customer

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It took five hours to complete an oil change and will rotation, that is way too long. We should have been informed. I was gonna take that long. rotation, that is way too long. We should have been informed. I was gonna take that long. More

by rosa_cowans Verified Customer Verified Customer

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The wait for a simple oil Change was extremely long, 3 hours for the device to be completed. Unacceptable because I scheduled an appointment. hours for the device to be completed. Unacceptable because I scheduled an appointment. More

by declined3 Verified Customer Verified Customer

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Hunter and the team did an excellent job installing my lift kit on my new 4 runner. Great communication and very fast service. lift kit on my new 4 runner. Great communication and very fast service. More

by bigdogoutwest Verified Customer Verified Customer

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Great service in a timely manner . Overall great experience. Everything was explained in detail and vehicle was taken care of. Overall great experience. Everything was explained in detail and vehicle was taken care of. More

by dnlrvs2 Verified Customer Verified Customer

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Prompt, courteous service. However, it was difficult to get information about how the batteries work with the engine in my Prius PHEV. No one really seems to understand how th However, it was difficult to get information about how the batteries work with the engine in my Prius PHEV. No one really seems to understand how the technology works. More

by ledernev Verified Customer Verified Customer

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Always very helpful staff Always available for a ride Work is always completed in a timely fashion Work is always completed in a timely fashion More

by majik0 Verified Customer Verified Customer

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I bought two used vehicles here. One had a non-functioning power port, the bed electrical had also not been tested since they didn’t even have a key to the shell, and the serpentine One had a non-functioning power port, the bed electrical had also not been tested since they didn’t even have a key to the shell, and the serpentine broke within two months of owning it (they did offer to “make me whole” on the latter and wrote me a check to cover the cost). Clearly they had not inspected it properly. The other vehicle I purchased had an existing intermittent door lock issue, a stuck plug in the door body leading to water sloshing, and an intermittent issue with the CarPlay port. I took it in three times to get the latter issue fixed. The service department was condescending, first telling me I needed to plug the cable into the dash port (I knew this) the first time I brought it in, saying the cable was faulty (the issue occurred with multiple cables and multiple phones including Apple-certified cables; they said to use an OEM Apple cable but Apple doesn’t make their own usb-c to usb-a cable any more) the second time, and I finally was told the third time the port needed replacing, and then they said they fixed it, had me pay for part and labor (they said it was not covered under warrantee, even tho the issue was present from day 1), and sent me home with the vehicle only to discover they never actually replaced the port and I would need to bring the car back in to actually do the work I had already been told was done and had paid for. They clearly don’t inspect their used cars before they sell them and their service department is run poorly. More

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Excellent service therefore I have been using them for over 25 years. We had several Toyota cars and they are so reliable. over 25 years. We had several Toyota cars and they are so reliable. More

by Yoshi Verified Customer Verified Customer

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The people are professional and curtous. They let me know what need to be fixed immediately and what can wait. They let me know what need to be fixed immediately and what can wait. More

by robtraughber Verified Customer Verified Customer

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