26 Reviews
Write a ReviewDealership Experience
7 yrs, 4 mos
Industry Experience
13 yrs, 1 mo
26 Reviews of Huy Phan
May 01, 2019
Friendly, low pressure, upfront dealership Went to Toyota Marin for a 2017 Tacoma trd offroad I found online. Staff was very friendly, did not pressure me on anything just provided options and Went to Toyota Marin for a 2017 Tacoma trd offroad I found online. Staff was very friendly, did not pressure me on anything just provided options and worked with me to get a payment I was happy with. Kalvin greeted me at the door and got me started and got me in touch with Martin who I had emailed regarding the truck. Martin showed me the truck and test drove with me and was very friendly, answered all my questions, and never tried to upsell me to a new car or anything more expensive. When it came to financing the APR was quite a bit higher than the online estimator but I suppose the staff has no real control over the lenders. They were however happy to provide multiple financing options and contact more than one lender to get me the fiancing length I wanted to get my payments closer to what I wanted. When I was happy with the arrangement I was handed off to cathie who was also extremely pleasant to talk with and very thorough in explaining my warranty and maintenance plan. She also threw in some bonuses as a thank you for being an LEO. Overall I came out with a slightly higher payment than I was expecting but the experience was painless, informative and i feel confident that I will be taken care of in my future interactions with them. I walked away very happy with my purchase! More
Other Employees Tagged: Cathie Badger, Kalvin Carr, Martin Sumayan
April 29, 2019
Simple and straightforward Was shopping CarMax and came across a vehicle at Toyota of Marin on a Sunday evening online. Martin reached out to me as I was en route Monday morni Was shopping CarMax and came across a vehicle at Toyota of Marin on a Sunday evening online. Martin reached out to me as I was en route Monday morning and the Toyota team made this transaction a snap. More
Other Employees Tagged: Cathie Badger, Martin Sumayan
April 01, 2019
CPO Toyota Camry I am very satisfied with the experience I had at Toyota Marin. Everyone I talked was very friendly. The main sales associate I worked with was Martin. I am very satisfied with the experience I had at Toyota Marin. Everyone I talked was very friendly. The main sales associate I worked with was Martin. Martin was excellent - I didn’t feel pressured to buy anything and he was very patient while I debated whether or not to purchase that day. Extra star for Martin delivering my new purchase directly to my house. More
Other Employees Tagged: Miguel Santiago, Martin Sumayan, Colt Davis
April 01, 2019
great car buying experience I have now bought 4 cars from this dealership within the past 5 years. Excellent car buying experience. Everyone was extremely helpful and patient thr I have now bought 4 cars from this dealership within the past 5 years. Excellent car buying experience. Everyone was extremely helpful and patient throughout the process. particular shout out to VICTOR DIAZ, fabulous salesperson and overall great person to have had the pleasure of meeting. THANK YOU TOYOTA MARIN !!!!!!!!!!!!!!!!!!!! More
Other Employees Tagged: Brian Moore, Cathie Badger, Victor Diaz, Tu Nguyen
March 27, 2019
Verry good I just have a new car from this dealer .. the people working here very nice and friendly .. but I love to guy have me out their name TU NGUYEN and HUY I just have a new car from this dealer .. the people working here very nice and friendly .. but I love to guy have me out their name TU NGUYEN and HUY PHAN they ere awesome .. I’m so happy with their service . I highly recommend Toyota Marin and Martin !!! More
Other Employees Tagged: Tu Nguyen
March 26, 2019
Tu comes through ! Our salesman Tu made it easy and comfortable for me to say yes and buy the car. He fosters trust, has great people skills, listens well, is others-con Our salesman Tu made it easy and comfortable for me to say yes and buy the car. He fosters trust, has great people skills, listens well, is others-contric. He followed up with us and brought us back in. Great job! More
Other Employees Tagged: Tu Nguyen
March 07, 2019
Just bought my first car Keith and the folks at Toyota Marin were SO helpful and friendly. They went above and beyond to help me find the right car at the right price. Keith's Keith and the folks at Toyota Marin were SO helpful and friendly. They went above and beyond to help me find the right car at the right price. Keith's philosophy on buying cars really ended up saving me by helping me settle on a car I absolutely love that was in my budget and that I might not have looked at otherwise (because it's an older model) if it weren't for Keith offering his advice about buying enough car for your needs. More
Other Employees Tagged: Cathie Badger, Keith Ural
February 09, 2019
Buying a car without the stress of buying a car! I just bought my second (and then third) car from Toyota Marin, over the course of a few days. What easily could have been a complicated and stressful I just bought my second (and then third) car from Toyota Marin, over the course of a few days. What easily could have been a complicated and stressful process was quick and painless, thanks to Kalvin Carr, the salesperson who helped me. Kalvin was knowledgeable and patient, kept me updated, and was easy to get in touch with when needed. Huy Pham (sales manager) and Cathie Badger (finance manager) also assisted at various points during this process. What a great dealership and a great team! I’m loving my new car so far, and am grateful to have had such an enjoyable car buying experience. I highly recommend Toyota Marin for anyone who wants to buy a car without stress. More
Other Employees Tagged: Cathie Badger, Kalvin Carr
January 31, 2019
It was a fast and easy process. Everyone at Marin Toyota was very helpful and very knowledgeable about their product. it was a fast and easy process to purchase my vehicle. There was Everyone at Marin Toyota was very helpful and very knowledgeable about their product. it was a fast and easy process to purchase my vehicle. There wasnt any pressure and I was able to think about what I wanted.I will definitely refer my family and friends when they are in need of a vehicle More
Other Employees Tagged: Cathie Badger, Talia Bazan
December 11, 2018
George Tenido provides Excellent Customer Service George Tenido provided lots of good information and answered my questions. It was comfortable to test drive the car with him. He did not pressure me a George Tenido provided lots of good information and answered my questions. It was comfortable to test drive the car with him. He did not pressure me at all. He accommodated all my requests. I am a senior female and he did not patronize me in any way. After I decided to purchase the car he sat in the car with me and explained all the features. He even programmed the Bluetooth for me. He did all that he could to make buying the car a pleasant experience. I recommend him highly. More
Other Employees Tagged: Cathie Badger, George Tenido