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IAN STAUFFER
IAN STAUFFER at Mercedes-Benz of Rocklin

IAN STAUFFER

Sales Consultant

Mercedes-Benz of Rocklin

4747 Granite Dr
Rocklin, CA 95677

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4.6
10 Reviews
4.6

10 Reviews

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10 Reviews of IAN STAUFFER

March 18, 2026

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Employee Rating

Don’t pick up calls when needed. Sometimes no communication at all. Service takes long More

by Nan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Art Rose, Fadi Sawah, Thomas Lee, Niel HINDI, JASRAJ SANDHU, SABOOR NOORZAI, JAWAD KHIL, JOSHUA PRUDHOMME, JENNIFER DAVILA

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Mar 22, 2026

Mercedes-Benz of Rocklin responded

Nan, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

Mar 22, 2026

Mercedes-Benz of Rocklin responded

Nan, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

March 05, 2026

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Employee Rating

Jason Harber did a great job and made my service visit super easy. I highly recommend you schedule your next service with Jason. More

by DXGOEBEL
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 05, 2026

Mercedes-Benz of Rocklin responded

We’re happy IAN made your service visit seamless. Thank you for recommending our service team and for choosing us for your Mercedes-Benz GLC 300. We look forward to serving you again.

February 25, 2026

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Employee Rating

I love working with Ian, he is super helpful and pleasure to work with always!! More

by SARINA_FERNANDEZ
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 25, 2026

Mercedes-Benz of Rocklin responded

Great to hear that IAN made your experience so helpful and pleasant. Congratulations on your new Mercedes-Benz CLE 300. We hope it brings you many enjoyable drives ahead.

February 20, 2026

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Ian, Was a professional and pleasure to work with. Very knowledgeable and answered all of my questions More

by golflifer1961
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Feb 20, 2026

Mercedes-Benz of Rocklin responded

We appreciate you recognizing Ian’s professionalism and knowledge. It’s great he could answer all your questions. Enjoy your new Mercedes-Benz.

February 09, 2026

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Employee Rating

This dealership made a fast and easy car purchase experience for us. I was helped out very thoroughly from the first minute I a arrived. More

by MISTRNICK714
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: IBRAHIM ALARDA, PROFIERA CARVER

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Feb 09, 2026

Mercedes-Benz of Rocklin responded

We’re pleased you found the purchase of your used Toyota Venza fast and straightforward. It’s great to know the team guided you thoroughly from the first minute you arrived. Thanks for sharing your experience with us.

February 05, 2026

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Easy process. Friendly and attentive service. I was able to check in quickly and my car was completed in a timely manner. Thank you. More

by GALLIDANNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: JOSHUA PRUDHOMME , Jason H

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Feb 05, 2026

Mercedes-Benz of Rocklin responded

It’s great to hear the process was smooth and our team provided attentive service. We’re happy your Mercedes Benz was checked in quickly and completed on time. Thanks for choosing us and we look forward to helping with any future needs.

January 19, 2026

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Employee Rating

Easiest transaction for a new vehicle (of any make) I have ever experienced. Ian even found me better financing than I would have thought possible. Highly recommend and I will be purchasing my next Mer More

by MANAGER8
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Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 19, 2026

Mercedes-Benz of Rocklin responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 16, 2026

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Employee Rating

You guys took care of the issues really good great customer service everything was explained good was very satisfied with the service More

by JOSEMARTINEZHVAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 16, 2026

Mercedes-Benz of Rocklin responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Rocklin!

December 31, 2025

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Employee Rating

The service department is very thorough and professional when they inspected our van for an issue. My service writer did a great job. More

by rivercityboatworks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 31, 2025

Mercedes-Benz of Rocklin responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of Rocklin, we look forward to having you as a valued customer for many years to come!

December 21, 2025

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Employee Rating

Was happy with my service you guys had really good customer service and take care of my situation and you guys are really professional. Thank you. More

by JOSEMARTINEZHVAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 21, 2025

Mercedes-Benz of Rocklin responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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