IBRAHIM ALARDA

When I first called, Josh answered the phone. I already knew which car I wanted and shared that with him. I could tell he was newer to the industry, so I requested to speak with a manager, with w I already knew which car I wanted and shared that with him. I could tell he was newer to the industry, so I requested to speak with a manager, with whom I ultimately handled the negotiation. More

by donna47 Verified Customer Verified Customer

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Easy to get in and out No complaints. Answered all of my questions. Happy with the results Answered all of my questions. Happy with the results More

by CHRISMENDES1663 Verified Customer Verified Customer

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Professional team and welcoming people . Service advisor clearly explained repairs , pricing and timeline .Thank you Rockline Mercedes Benz ! Service advisor clearly explained repairs , pricing and timeline .Thank you Rockline Mercedes Benz ! More

by TITERNIK2007 Verified Customer Verified Customer

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I've been a client at the Rocklin MBZ dealership for over ten years and I've always been treated very well! Wayne Schmid in Maintenance and Art Rose in Sales are fine gentlemen who are patient and helpful. ten years and I've always been treated very well! Wayne Schmid in Maintenance and Art Rose in Sales are fine gentlemen who are patient and helpful. More

by dlwierz Verified Customer Verified Customer

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This dealership made a fast and easy car purchase experience for us. I was helped out very thoroughly from the first minute I a arrived. experience for us. I was helped out very thoroughly from the first minute I a arrived. More

by MISTRNICK714 Verified Customer Verified Customer

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Very good customer service and they provide transportation home if you live within 10 mile the dealership. transportation home if you live within 10 mile the dealership. More

by topcatjazz Verified Customer Verified Customer

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Such great service from Start to finish. Everyone was attentive willing to make things work. Provided quick answers. Everyone was attentive willing to make things work. Provided quick answers. More

by christina.vannarath Verified Customer Verified Customer

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Initially I was happy with Mercedes of Rocklin as Mike the salesperson was very polite and helpful. I ended up buying a vehicle for my son and drove home without the car mats. It took multiple requests an the salesperson was very polite and helpful. I ended up buying a vehicle for my son and drove home without the car mats. It took multiple requests and planning to finally have the mats delivered and they delivered the incorrect ones. I reached out to the general manager Darren Arnaud via email and phone call. I didn’t hear back from him at all. Unfortunately I will not go back for my other son’s vehicle at this dealership. Jaswinder worked with Zach and finally had Miquel drive the correct mats to me. My son knew I would by him a vehicle but didn’t know I would buy it early as a surprise- I would have loved the surprise to have been a much smoother process. My expectations were not met at this dealership and I certainly did not feel they were going to make my experience right after the mishap with my mats. Forgetting the mats, sending the wrong ones, and having me call multiple times to receive the correct ones after buying a car from this dealership… and NO response from the general manager after I contacted him via email and phone call? Not a good experience. More

by sunnidiben Verified Customer Verified Customer

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Lame. GM was rude to staff and not friendly to customers.. Overall, experience should have been better. GM was rude to staff and not friendly to customers.. Overall, experience should have been better. More

by d.varg Verified Customer Verified Customer

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Best Mercedes Benz dealership in Northern California for buying new / used card and service. Team is professional. buying new / used card and service. Team is professional. More

by FNAJAFI Verified Customer Verified Customer

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