Ian Hsu
Ian Hsu at Mercedes-Benz of Foothill Ranch
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Ian Hsu | Page 4

Sales Manager

Mercedes-Benz of Foothill Ranch

81 Auto Center Dr
Foothill Ranch, CA 92610

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48 Reviews

Dealership Experience

10 yrs, 10 mos

Industry Experience

16 yrs, 11 mos

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rated

48 Reviews

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48 Reviews of Ian Hsu

January 08, 2016

Dealership Rating

Friendly and professional Karim was very professional in our interactions. I had a problem with my new purchased car and he even took the time work with the up management to sw More

by lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Edward Hwang , Karim Elshaabini, Moe Hazam, Brian Truong

Jan 11, 2016

Mercedes-Benz of Foothill Ranch responded

Hi Lisa, Thank you for your feedback. I'm please to hear that you continued to received 5-Star service even after you discovered an issue, and that it was resolved to your satisfaction. Congratulations; we hope you love your new car! Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Foothill Ranch Direct 949-347-3826 btaber@mbfoothill.com

January 03, 2016

Dealership Rating
Employee Rating

Best car shopping experience For past 25 years I purchased many Mercedes Benz from other dealerships in so cal but buying my 2016 GLC from Mercedes Benz of foothill ranch was an More

by Kathy Maasoumi, DDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kekoa Dapitan

Jan 04, 2016

Mercedes-Benz of Foothill Ranch responded

Hi Dr, Thanks for sharing your experience with us. We're pleased that you had a 5-Star visit and hope you enjoy every mile you drive in your new GLC. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Foothill Ranch Direct 949-347-3826 btaber@mbfoothill.com

December 25, 2015

Dealership Rating

Great Experience with Sales executives I bought CLA 250 from this dealer in my second visit, sales team was really helpful and honest, especially Conrad Cave treated us really well, We took More

by SureshGona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Conrad Cave

Dec 30, 2015

Mercedes-Benz of Foothill Ranch responded

Hi SureshGona, Thank you for sharing your experience with us. I'm pleased to hear that we far exceeded your past car buying experiences and that Conrad provided you with 5 Star service. Congratulations on your new CLA, and we look forward to serving you in the years to come. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Foothill Ranch Direct 949-347-3826 btaber@mbfoothill.com

December 23, 2015

Dealership Rating

Warm neighborhood dealership! A class act. Warm neighborhood dealership. Conrad made our dreams a reality . He was able to accomodate all our requests to enable us to go home with the Mercedes More

by Bobsterman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kekoa Dapitan, Conrad Cave

Dec 30, 2015

Mercedes-Benz of Foothill Ranch responded

Hi Bobsterman, Thanks for your feedback. We're proud to be your neighborhood Mercedes-Benz dealership. Congratulations on your new vehicle and welcome to the Mercedes-Benz of Foothill Ranch family! Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Foothill Ranch Direct 949-347-3826 btaber@mbfoothill.com

December 19, 2015

Dealership Rating

Everything is perfect ! Everything is perfect in the process of sales.Thanks Omar !He let me become the owner of two of my favorite vehicles on the same day ! More

by Lillian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Eddie Granados, Omar Malek

Dec 22, 2015

Mercedes-Benz of Foothill Ranch responded

Hi Lillian, Congratulations on your new vehicles! We strive to deliver a Mercedes-Benz buying experience that's "Different by Design" and I'm pleased to hear that Omar_ delivered on that promise. We look forward to serving you again in the future. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Foothill Ranch Direct 949-347-3826 btaber@mbfoothill.com

December 13, 2015

Dealership Rating
Employee Rating

AMAZING LISTENING CREATIVE AND PROFESSIONAL OMAR and KEN were amazing individuals and ambassadors of the Mercedes-Benz brand and of their Dealership, especially softly and with class and respect More

by Vikingstrong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Kekoa Dapitan, Ken Hojati , Dina Backer, Manny Henshaw, Omar Malek

Dec 14, 2015

Mercedes-Benz of Foothill Ranch responded

Hi Vikingstrong, We appreciate the detailed feedback. I'm glad to hear that you received the 5 star service we're committed to providing. I'll be sure to share your feedback with Omar and Ken as I know they will greatly appreciate it as well. We look forward to serving you in the years to come. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Laguna Niguel Direct 949-347-3826 btaber@mblaguna.com

November 06, 2015

Dealership Rating

Pleasure buying my new car For the first time in my life I had a great experience leasing a car! Mitch Segal was excellent and quoted my price on the phone, brought my car in t More

by Buccidesigns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Mitch Segal

Nov 09, 2015

Mercedes-Benz of Foothill Ranch responded

Hi Buccidesigns, Congratulations on the purchase of your new car, and thank you for sharing this feedback with us! I am so pleased that both Mitch and Ian provided a memorable experience, and one worthy of a 5-star review. I truly hope that you enjoy driving your new car, and we look forward to serving you in the years to come. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Foothill Ranch Direct 949-347-3826 btaber@mbfoothill.com

October 12, 2015

Dealership Rating

Awesome Buying Experience Ever! Jack Croft is by far the best I've worked with in all of my years of buying cars. Mercedes-Benz of Foothill Ranch has some of the best cars, great pr More

by vinnienle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jack Croft

Oct 13, 2015

Mercedes-Benz of Foothill Ranch responded

Hi vinnienle, Thank you for sharing this feedback with us, we appreciate the 5-star review! I am so pleased that your recent visit with Jack was positive and that he provided a great service. I hope you are enjoying your Mercedes-Benz, and we hope to see you again soon. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Foothill Ranch Direct 949-347-3826 btaber@mbfoothill.com

September 10, 2015

Dealership Rating

Best service ever!!! This dealer has the best customer service!! From the minute we walked in to the minute we left. They bend over backwards to make you happy and feel c More

by yvonnegla250
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Omar Malek, Mitch Segal

Sep 11, 2015

Mercedes-Benz of Foothill Ranch responded

Hi yvonnegla250, Thank you for taking the time to leave this review for us here, we appreciate the feedback. I am happy to hear that Mitch, Omar and Ian provided an exceptional service and got you into the GLA250. Please enjoy every mile in your new car and we hope to see you again soon. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Foothill Ranch Direct 949-347-3826 btaber@mbfoothill.com

August 27, 2015

Dealership Rating

Great experience It's a really great experience! Only by two visits, We are driving our new GLE350 alreaday, Rob and Ian are really nice and professional, thank you gu More

by Jake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 31, 2015

Mercedes-Benz of Foothill Ranch responded

Hi Jake, Congratulations on the purchase of your new Mercedes-Benz, and thank you for the review! It's great to hear that you had such a positive experience and that Rob and Ian are to thank for that. We appreciate you taking the time to share this with us, and we hope to see you again in the future. Cheers, Brian Taber Director of Marketing/Communications Mercedes-Benz of Foothill Ranch Direct 949-347-3826 btaber@mbfoothill.com

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