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Start your review of Icekk Ortiz.
Icekk Ortiz
Icekk Ortiz at Walter's Mercedes-Benz of Riverside
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Icekk Ortiz

Sales Consultant

Walter's Mercedes-Benz of Riverside

3213 Adams St
Riverside, CA 92504

3 Reviews of Icekk Ortiz

April 13, 2021

Dealership Rating
Employee Rating

"Excellent service and product!!Completed the purchase..."

- Brendah Tusiime

Excellent service and product!! Completed the purchase in just one visit! - and i can be quite indecisive sometimes. Icekk Ortiz -sales, had earlier sent me an email with a very detailed video about the car highlighting all its best unique features, so i was already sold before i even got to see the car in person. Very impressive communication skills. Morris Gaines - sales, advised and gave me the best rates both for payments and insurance. This made the whole process easier and faster. Toni Hajji - in finance, finalized all the financial work with helpful guidance. Couldn’t have asked for a better team. Amazing team work and customer service. Thanks again Brendah Tusiime

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Recommend Dealer
Yes

Other Employees Tagged: Toni Hajj, Morris Gaines

Apr 15, 2021

Walter's Mercedes-Benz of Riverside responded

Brendah, Thank you so much for your wonderful review! We are overjoyed that our team could be of assistance to you and make your overall experience as seamless as possible! We are so appreciative of the opportunity to work with you, and we congratulate you on your new vehicle- on behalf of the entire team! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

April 01, 2021

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Employee Rating

"Icekk my sales rep was awesome ! He made the whole..."

- Lisa S

Icekk my sales rep was awesome ! He made the whole process from the test drive to me getting my beautiful car so easy! The whole team,Icekk, Morris and Toni, worked quickly and efficiently to get me in and out of the lot with the car I wanted with courtesy, professionalism, knowledge and I never felt pressured. They also gave me what I wanted for my trade, down and monthly payment! This is how seamless car buying should be no stress no pressure and driving off feeling as a valued customer they have earned a repeat customer in me! Thank you Walters for you excellent staff!

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Recommend Dealer
Yes

Other Employees Tagged: Toni Hajj , Morris

Apr 04, 2021

Walter's Mercedes-Benz of Riverside responded

Lisa, Congratulations on your new vehicle! We are pleased that our team could be of assistance to you and make your overall experience as seamless as possible! We thank you for taking the time to leave us this excellent review. Please drive safely, and do not hesitate to give us a call if there is ever anything more that our team may help you with! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

March 12, 2021

Dealership Rating
Employee Rating

"I can not be more satisfied with the excellent service..."

- Elizalde23

I can not be more satisfied with the excellent service everyone gave us! Starting from setting my appointment with Hope and meeting Mr. Morris Gaines which introduced us to Icekk Ortiz for my test drive, ended my purchase with Finance manager Toni Hajj. Coming to Walters was a blessing because everyone worked as a team to make everything possible to help me leave with the car I really wanted!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes

Other Employees Tagged: Toni Hajj, Morris Gaines

Mar 16, 2021

Walter's Mercedes-Benz of Riverside responded

Thank you for sharing this excellent review! We are pleased that our team could be of assistance to you and provide you with the 5-star service that you so much deserve! We congratulate you on your new vehicle- on behalf of the entire team. Please don't hesitate to give us a call if there is ever anything more that we may help you with in the future! Be sure to follow us on Facebook and Instagram for specials and updates. Regards, Bryan Fitzpatrick - General Sales Manager

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