Ivette Rodriguez
Ivette Rodriguez at Norm Reeves Honda Superstore - Huntington

Ivette Rodriguez | Page 16

Service Consultant

Norm Reeves Honda Superstore - Huntington

19131 Beach Blvd
Huntington Beach, CA 92648

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4.9
401 Reviews
4.9

401 Reviews

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401 Reviews of Ivette Rodriguez

December 19, 2024

Dealership Rating
Employee Rating

John was awesome! I highly recommend him in all your services needs! Great service! Hands down More

by susiecakes949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 20, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for the glowing recommendation! We’re delighted John provided such a standout experience. We’ll be sure to pass along your kind words, and we can’t wait to assist you with your next service needs.

December 19, 2024

Dealership Rating
Employee Rating

I have not had a bad experience here, employees are quick and extremely helpful whenever i arrive More

by Nhawguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Castellanos , Reymond Nguyen

Dec 20, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for your kind words! We’re happy to hear our team consistently delivers quick and helpful service. We value your trust in us and can’t wait to welcome you back next time.

December 19, 2024

Dealership Rating
Employee Rating

Ivette is the best service ever! Always on top of everything, excellent follow up and customer service. More

by Pennytrotz
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Elias Ponce, Jason Ung, Benito Torres, John Le, Viviana Saenz, Hunter Hall , Kevin Olive, Catherine Schlueter, Tech Tang

Dec 20, 2024

Norm Reeves Honda Superstore - Huntington responded

Penny, we're happy to hear these kind words for Ivette! She'll be glad to hear this. We appreciate you and look forward to being your go-to destination for service.

December 19, 2024

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Service was efficient and thorough and friendly. I was very satisfied. I have always had my CRV serviced here and have never had anything to complain about. More

by jjones.110
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 19, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for your continued trust and support! We’re so happy to hear you’ve always had your CR-V serviced with us and that the experience has been efficient and thorough every time. We look forward to keeping your vehicle in top shape!

December 19, 2024

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Employee Rating

Norm Reeves Honda has been my service provider for many, many years. I hate when i come in for an oil change and they find things to do and my bill ends up the be $425.00! I literally dread coming in for t More

by barbara090
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2024

Norm Reeves Honda Superstore - Huntington responded

Thank you for being a loyal customer over the years! We understand your feelings and always strive for complete transparency regarding service pricing. If you ever have any questions, please feel free to ask your service tech or our service manager. We're happy to explain and answer any questions.

December 11, 2024

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Employee Rating

Viviana explained all of the work very clearly. She let me know which repairs weren’t safety related. More

by Lynnhoffman2015
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Recommend Dealer
Yes

Other Employees Tagged: Viviana Saenz

Dec 11, 2024

Norm Reeves Honda Superstore - Huntington responded

That's helpful to know that Viviana explained what work needed to be done on your Honda, Lynn! We understand that being aware of the repairs will bring you peace of mind and let you know what's next on the table. Thank you for bringing you car in, and we can't wait to help you again!

December 08, 2024

Dealership Rating
Employee Rating

The customer service is pretty good here. Tony did a good job helping me. I have a hard time reviewing positively at times because I have a lemon odyssey and I haven’t stopped having problems More

by Amyschelin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 09, 2024

Norm Reeves Honda Superstore - Huntington responded

We appreciate your feedback and would like to make things right with your 2020 Honda Odyssey, Amy. Please contact our Service Manager, Catherine Schlueter, at catherine.schlueter@normreeves.com or (714) 842-5431 to resolve any outstanding issues. Thank you.

December 06, 2024

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Employee Rating

The overall service was great, efficient, and Ivette was very professional and friendly. Will recommend to all. More

by Cesar.Gastelum
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Dec 06, 2024

Norm Reeves Honda Superstore - Huntington responded

We're happy to read this great review about your Honda service visit, Cesar! Thanks for the praise for Ivette, and we look forward to seeing you in the future!

December 05, 2024

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Employee Rating

Great Dealership, great service. They are always ready to assist their customers with any questions and concerns. More

by tknipper
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jason Ung, Viviana Saenz , Ted Cruchley ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Dec 05, 2024

Norm Reeves Honda Superstore - Huntington responded

We appreciate the positive feedback on your Honda service visit! We're happy that you've felt satisfied when you've come to our dealership. Thank you, and we look forward to serving you again!

December 03, 2024

Dealership Rating
Employee Rating

Great service. Appreciate the support. Please remember to call me when the parts for recall are in. Thank you More

by Ngocsondang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Benito Torres

Dec 04, 2024

Norm Reeves Honda Superstore - Huntington responded

We're pleased that your Honda service visit went so well! Thanks for stopping by, and we will do our best to contact you regarding the parts for your recall. Feel free to give us a shout if you don't hear from us first. See you soon!

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