John Stone

I have been leasing from City VW for nearly a decade, and every time they seem to be better than the last. Always a pleasurable, easy and efficient experience. Will continue to be a loyal customer. every time they seem to be better than the last. Always a pleasurable, easy and efficient experience. Will continue to be a loyal customer. More

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Fast and efficient. Straight forward Talk with a lot of transparency .Team seems to be fair Straight forward Talk with a lot of transparency .Team seems to be fair More

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Andy was really great. Laid back and trustworthy. He was available when I reached out, good response time turn-around and was very knowledgeable about the vehicles I inquir Laid back and trustworthy. He was available when I reached out, good response time turn-around and was very knowledgeable about the vehicles I inquired upon. The guys at the front desk were great too as well as Bri over by service. I only got John’s name but the other fellows were kind and talkative as well. I also appreciated the kindness of the two men in the parts department who quickly ordered mats for my new suv. The office was clean and very well presented. For the most part all of the employees were kind, gave you a smile and greeting as they passed by. More

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Mark did very well Actually would have been a much better experience had I not have to question the additional charges on the worksheet. It was a lot more work and number crunching than was actually n better experience had I not have to question the additional charges on the worksheet. It was a lot more work and number crunching than was actually necessary. Best price right from the beginning would have been best. I cannot help but think that City VW would have gladly charged me $1500 more had I not gone through line by line and questioned everything. Had this been my wife or my mother, City VW would have gladly taken the higher amount. And not given them the best deal that City VW could have made. Kind of disheartening when I asked for honesty and clarity from the beginning of my transaction. I was able to talk this out with Mark, James and then Sam. More

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Mr. John Stone was very professional and helpful. This was a great experience from a customer service standpoint. was a great experience from a customer service standpoint. More

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Mike Pazda John Stone and Firas were great ! I’m very happy with the customer service here at City VW Highland , I recommend! I’m very happy with the customer service here at City VW Highland , I recommend! More

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Marvin was the best sales person. He went over and beyond I really appreciate him. Thanks you marvin. He went over and beyond I really appreciate him. Thanks you marvin. More

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