JB Burrows | Page 5

Overall we felt very dissatisfied with Corwin Toyota and although we purchased a vehicle we did not go back and purchase our second vehicle. Adam was helpful but did not go above and beyond to make sure we although we purchased a vehicle we did not go back and purchase our second vehicle. Adam was helpful but did not go above and beyond to make sure we were satisfied with our purchase. The entire experience took way to long to complete and when we finally received our car we were so exhausted and just wanted to go home. The vehicle was semi cleaned and no gas!! Then we discovered there was only 1 key and no car mats, which Corwin was unwilling to help us with supplying. Then we discovered a discrepancy with our paperwork, and it took over a week to correct and we were requested to sign electronically. Corwin has not followed up so we can receive our corrected paperwork or to find out about our experience. As I stated we went the next day to another dealership and purchased our second vehicle, what a completely different experience. We dealt with Jason on our first night and were shocked at how rude and bothered he seemed and unwilling to work with us to purchase a car. More

by JT3BROOKS Verified Customer Verified Customer

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Such great service! They made the car buying experience smooth and easy! Thanks Corwin Toyota! They made the car buying experience smooth and easy! Thanks Corwin Toyota! More

by SARAJMCMAHON Verified Customer Verified Customer

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First visit we felt we were not given the best customer experience and not interested in helping us purchase a car. When we returned the sales associate was friendly and we choose a vehicle but the time i experience and not interested in helping us purchase a car. When we returned the sales associate was friendly and we choose a vehicle but the time it took to complete the sales was ridiculous and unnecessary. We realized when leaving there were no car mats, we only had one key and there was a crack in the windshield. When we called back the sales associate did not seem interested in helping brings satisfaction after purchasing and expensive vehicle. Also we received the car with no gas, and the detailing and or cleaning with subpar. We are in the market for a second car and we will not be returning to this dealership to purchase it. More

by JT3BROOKS Verified Customer Verified Customer

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About a month ago, I purchased a used Toyota at Corwin from Lo. With Lo’s help, I found the perfect car for me and my family! She was incredibly friendly, helpful, and very knowledgeable! Thank you, Lo! from Lo. With Lo’s help, I found the perfect car for me and my family! She was incredibly friendly, helpful, and very knowledgeable! Thank you, Lo! More

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Stephen was the best salesman i have ever worked with and plan on doing future car purchases through him when the time arises. plan on doing future car purchases through him when the time arises. More

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The paperwork and the responses were good, efficient but I have the salesman show me stuff on the car and he was wrong. He doesn't know this car. So now there's a lot of things I don't know how to do and yo I have the salesman show me stuff on the car and he was wrong. He doesn't know this car. So now there's a lot of things I don't know how to do and you are 2 hours away from me. Plus the tires need balancing and I haven't had time to even bring it in. I wish he could have answered my questions correctly. And I would have rather had a different color interior but he didn't tell me that the one I want even exist. So he did not give me good information. Just cuz my experience was like this doesn't mean others people's will be it really was the salesman that was my problem. And I didn't realize it was a problem until I had a car and then I realized it was a problem. And then someone else told me there's a better interior. I might have to pay to have my interior changed because I can't see with the black. If he had told me all my choices I would have had something different in the first place. More

by vlhintz Verified Customer Verified Customer

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Unprofessional customer service and very bad attitude managers. They treated me with no respect. I am now buying my car from another Toyota dealer. Very bad experience in this dealership. managers. They treated me with no respect. I am now buying my car from another Toyota dealer. Very bad experience in this dealership. More

by ENG.AMMAR Verified Customer Verified Customer

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James was professional, extremely helpful, and very, very patient! When he did not know the answers to some of my questions, he investigated and returned with the information in a timely manner! James Fergu patient! When he did not know the answers to some of my questions, he investigated and returned with the information in a timely manner! James Ferguson truly went above and beyond to help me to lease this particular 2025 Camry SE. I plan to use his services again in the future. The dealership is always clean when I have visited there. On 3 February 2025, I believe The Financing Department did their best to afford me the lease special of $499 down and $499 a month on this 2025 Camry SE. I truly appreciate their efforts! More

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Doug and Troy are very low pressure sales people. This is the 4th vehicle i bought from Doug here. When I need another vehicle I will use Doug or Troy again. I do not like the people who do the detai This is the 4th vehicle i bought from Doug here. When I need another vehicle I will use Doug or Troy again. I do not like the people who do the detailing of a new vehicle they do a really terrible job. Windows not clean and have hand prints all over, windshield inside not cleaned at all. The outside of the vehicle was streaked. There was no attention to detail from those who do the detailing. More

by LIVETORIDE1234 Verified Customer Verified Customer

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Matt was awesome, we were very happy with our experience! We got a nice Tacoma. We got a nice Tacoma. More

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