Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
504 Reviews of JC Cooper
September 05, 2025
JC greeted me at the vehicle when I drove in to the service drive. Listened to my concerns and verified concerns with me. JC gave me a timeframe on when vehicle would be completed and notified me as service drive. Listened to my concerns and verified concerns with me. JC gave me a timeframe on when vehicle would be completed and notified me as soon as it was available. Thank You JC and Cobb County Toyota More
by 287347
Verified Customer
August 27, 2025
My service contact (JC) always listens intently and usually can identify problems (if any) soon. His ability to work with the tech's and other support people really helps speed up the process. usually can identify problems (if any) soon. His ability to work with the tech's and other support people really helps speed up the process. More
by rmeier811
August 25, 2025
Was told by the service guard who answers the phone to order a part myself, but the parts dept ordered the wrong part. Now the parts department is telling me the part is non refundable! order a part myself, but the parts dept ordered the wrong part. Now the parts department is telling me the part is non refundable! More
by MCCRITE
Other Employees Tagged: Parts Department
August 21, 2025
Jeff Silvers has been my service writer for several years. He has always provided excellent service for my whole family. He is very knowledgeable and professional. I always use him to provide appointme years. He has always provided excellent service for my whole family. He is very knowledgeable and professional. I always use him to provide appointments. More
by FDP42
Other Employees Tagged: Zach Claybrooks, Jeff Silvers
August 19, 2025
Great customer service! JC is very knowledgeable and he explained what the issue was with my car in great detail. I didn't feel blind sided or lied to and my car was done th JC is very knowledgeable and he explained what the issue was with my car in great detail. I didn't feel blind sided or lied to and my car was done the time I was advised. This is the type if service I am used to from a Toyota dealership. Thank you! More
by yodo1964
August 17, 2025
July 2025 - I scheduled and brought my 2020 RAV4 to address a safety recall item. JC Cooper, again, was my service advisor and provided excellent service. As busy as the shop was at the time, he was address a safety recall item. JC Cooper, again, was my service advisor and provided excellent service. As busy as the shop was at the time, he was warm, friendly, and efficient. Again, the waiting area with the workstations was quiet, clean, and provided power and wifi to enable me to be productive during the wait. JC notified me when the work was completed, and processed the paperwork quickly. The service I have received has consistently been excellent. More
by pxlum
August 12, 2025
I completely trust the service team at Cobb Toyota to help keep our cars on the road. They are always on their game to get us through efficiently and with clarity through the process. help keep our cars on the road. They are always on their game to get us through efficiently and with clarity through the process. More
by Nick Geiger
Other Employees Tagged: Austin Meek, David Cobb, Simon Chan, Jeff Silvers, Brent Stump
August 10, 2025
I arrived Saturday to drop off my car for a Monday appointment, and my service advisor said he would try to work it in that day. To my very pleasant surprise the car was ready Saturday afternoon. JC C appointment, and my service advisor said he would try to work it in that day. To my very pleasant surprise the car was ready Saturday afternoon. JC Cooper gave me a concise explanation of my repairs. More
by rmeier811
Dealership Inventory (243 Vehicles)
