JC Thomas | Page 4

I've been trying to buy a new vehicle since last month, contacted JC Thomas with hopes of getting the car earlier and sent him exactly what I am looking for. He told me ordering it will take 6 months but t contacted JC Thomas with hopes of getting the car earlier and sent him exactly what I am looking for. He told me ordering it will take 6 months but there are some similar available. He doesn't really seem to take my inquiry seriously, He responds to my emails after few days and I am still waiting for his response to my last email since last week!! This is a very expensive car and I really expect a better customer service from BMW. I had a way better experience few years ago when I bought my other bmw. More

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The sales representative did an excellent job even though the dealership was under construction. The sales manager made it even more pleasant by finding the car suitable for my wife and I. The finance repr the dealership was under construction. The sales manager made it even more pleasant by finding the car suitable for my wife and I. The finance representative capped it off by helping us with needed warrantees. Overall, job well done. More

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I myself do not look forward when having to purchasing a new vehicle, but I can actually say this time was probably the easiest I've experienced. new vehicle, but I can actually say this time was probably the easiest I've experienced. More

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All praise due to Mr. Cedric. We went in to view and test drive and he was so helpful in the process, that he made a sale without even trying. Just Mr. Cedric's demeanor and familiarity, was all it too test drive and he was so helpful in the process, that he made a sale without even trying. Just Mr. Cedric's demeanor and familiarity, was all it took for us to sign the dotted lin. Thank you again to Mr. Cedric and BMW has a winner with him. More

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Harold has been a rock star from the moment I entered BMW. I love when I am able to explore and the rep is not pushy and respects boundaries. I came into BMW Nov 2020 and kept in touch with Harold. I ask BMW. I love when I am able to explore and the rep is not pushy and respects boundaries. I came into BMW Nov 2020 and kept in touch with Harold. I asked tons of questions and he never hesitated to respond quickly and with options to best suite what I was looking for. In June, it was only right to commit to the BMW team that had made the transition so easy from Acura. I am stoked to be a BMW X3 owner and can't say enough about the professionalism, honesty and genuine care Harold has for customers and their experience. 100% happy! More

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Lonnie at BMW Silver Spring is the best! He was extremely knowledgeable, patient, and explains all available options. Lonnie makes you feel more like family than a customer. His welcoming, friendly demeanor knowledgeable, patient, and explains all available options. Lonnie makes you feel more like family than a customer. His welcoming, friendly demeanor is unmatched. When I was planning to trade in my previous vehicle for a new BMW, Lonnie was understanding when I needed one more day to sell it elsewhere to get my car's full value. The facility was also always clean, and the front desk staff are great too. I highly recommend BMW of Silver Spring. Make sure to ask for Lonnie Overby! More

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BMW of Silver Spring: Andre, JC, Sheriff (BMW Genius) were professional and knowledgable. Iso sealed the deal and really took care of me. Highly recommended. were professional and knowledgable. Iso sealed the deal and really took care of me. Highly recommended. More

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This car purchase, to my surprise was different. The sales dept was friendly and knowledgeable, and the facility was clean. I would definitely consider coming back for my nex purchase. sales dept was friendly and knowledgeable, and the facility was clean. I would definitely consider coming back for my nex purchase. More

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Such a wonderful experience purchasing a 3X from Andre Arias. Andre, JC and Iso in finance went above & beyond to give me an incredible deal! They were all extremely responsive to my questions and requir Arias. Andre, JC and Iso in finance went above & beyond to give me an incredible deal! They were all extremely responsive to my questions and requirements on my trade-in without any pressure. This was the best experience purchasing a car I have ever had and I would not hesitate to recommend them! More

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I have bought/leased many vehicles during my life and I can confidently say that my experience with Eric Love and John Thomas is by far the best I have ever had. I was incredibly impressed with how they bo can confidently say that my experience with Eric Love and John Thomas is by far the best I have ever had. I was incredibly impressed with how they both handled the whole process from the order through to delivery. It was all done with efficiency and excellence. Eric, I have never had such a thorough introduction to a new vehicle like you gave me yesterday. You did such a thorough and excellent job. Congratulations to both of you for the excellent work you did for me. More

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