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JEREMIAH PFLUGER
JEREMIAH PFLUGER at Russ Darrow Toyota of West Bend

JEREMIAH PFLUGER

SERVICE ADVISOR

Russ Darrow Toyota of West Bend

2700 W Washington Street
West Bend, WI 53095

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4.8
57 Reviews
4.8

57 Reviews

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57 Reviews of JEREMIAH PFLUGER

December 13, 2025

Dealership Rating
Employee Rating

Everyone was friendly and helpful. It went quickly. They have a nice waiting area. Helpful More

by Bonshepherd
Recommend Dealer
Yes

Other Employees Tagged: JEREMIAH PFLUGER

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Dec 14, 2025

Russ Darrow Toyota of West Bend responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Toyota of West Bend, we look forward to having you as a valued customer for many years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

December 10, 2025

Dealership Rating
Employee Rating

Kinda put them on a time crunch and they came through for me! Much appreciated More

by Dr_johnson40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Martin

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Dec 10, 2025

Russ Darrow Toyota of West Bend responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mitchell Darrow mitchell.darrow@russdarrow.com

December 04, 2025

Dealership Rating
Employee Rating

Ask for a good car. Got it perfectly mastered. The interaction with dealership was superb. More

by picicato
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Bechler, Janessa Rios, Abigail Lundberg

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Dec 04, 2025

Russ Darrow Toyota of West Bend responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mitchell Darrow mitchell.darrow@russdarrow.com

November 23, 2025

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Employee Rating

Very professional and the employees get the job done efficiently and quickly. I would recommend this dealership to other Toyota customers. More

by Shannon.a.held
Recommend Dealer
Yes

Other Employees Tagged: JEREMIAH PFLUGER

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Nov 24, 2025

Russ Darrow Toyota of West Bend responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mitchell Darrow mitchell.darrow@russdarrow.com

November 19, 2025

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Employee Rating

Arrived a few minutes early and they started my maintenance right away. Efficient and courteous as always! More

by Tniedermann78
Recommend Dealer
Yes

Other Employees Tagged: JEREMIAH PFLUGER

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Nov 19, 2025

Russ Darrow Toyota of West Bend responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Toyota of West Bend. We look forward to having you as one of our valued customers for many more years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

November 17, 2025

Dealership Rating
Employee Rating

Great service, Friendly staff. Work done on time. Explained up coming service needs. Not pushy. More

by kim42below61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 18, 2025

Russ Darrow Toyota of West Bend responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Toyota of West Bend. Mitchell Darrow mitchell.darrow@russdarrow.com

November 09, 2025

Dealership Rating
Employee Rating

Polite help. Informed customer of what was going on. I am 86 years old, and Jeremiah answered all my questions in a way I understood. More

by BARBARAANN5417
Recommend Dealer
Yes
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Nov 09, 2025

Russ Darrow Toyota of West Bend responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Toyota of West Bend! Mitchell Darrow mitchell.darrow@russdarrow.com

October 24, 2025

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Employee Rating

Fast easy and great experience. They took my vehicle in as a trade. I got a brand new vehicle. Sales man new , exactly what I was looking for finance department took less than twent More

by FEDELEJ53
Recommend Dealer
Yes

Other Employees Tagged: JEREMIAH PFLUGER

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Oct 24, 2025

Russ Darrow Toyota of West Bend responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mitchell Darrow mitchell.darrow@russdarrow.com

October 18, 2025

Dealership Rating
Employee Rating

Very helpful and great customer service. Will be back for the next service. Alan Kugler. More

by Alanswave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 18, 2025

Russ Darrow Toyota of West Bend responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Mitchell Darrow mitchell.darrow@russdarrow.com

October 15, 2025

Dealership Rating
Employee Rating

Came early for oil change and roof drip rail repair Did oil change ignored other repair till I complained Took toll 12:30 when we arrived at 950 for our 10:30 appt. !!! No result till we complained More

by wschopbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 18, 2025

Russ Darrow Toyota of West Bend responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Mitchell Darrow mitchell.darrow@russdarrow.com

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