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JEREMIAH PFLUGER
JEREMIAH PFLUGER at Russ Darrow Toyota of West Bend

JEREMIAH PFLUGER

SERVICE ADVISOR

Russ Darrow Toyota of West Bend

2700 W Washington Street
West Bend, WI 53095

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4.8
46 Reviews
4.8

46 Reviews

Write a Review

46 Reviews of JEREMIAH PFLUGER

September 22, 2025

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Employee Rating

Professional, courteous and kept me informed about what was happening with my truck repair. Yep More

by jkbrj
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Mcginnis, Nicholas Pastorelli

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Sep 22, 2025

Russ Darrow Toyota of West Bend responded

Thanks for sharing your thoughts about your experience with Russ Darrow Toyota of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

September 11, 2025

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Seth went above and beyond in trying to figure out what was wrong with our car. The repairs were done in a timely manner on top of this. Great service overall. More

by jsurprenant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth A Tearney

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Sep 11, 2025

Russ Darrow Toyota of West Bend responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Mitchell Darrow mitchell.darrow@russdarrow.com

September 09, 2025

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I arrived early to my appointment and they accepted me, no problem. They serviced my truck and no problems discovered. They’re professionals and very courteous. I highly recommend the service department More

by rcbogie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth A Tearney, Rob Martin

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Sep 09, 2025

Russ Darrow Toyota of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mitchell Darrow mitchell.darrow@russdarrow.com

September 05, 2025

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Employee Rating

Jeriamiah was great. Your car wash has not worked for a while now. Please fix the car wash. Other than that More

by airnsun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 05, 2025

Russ Darrow Toyota of West Bend responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Mitchell Darrow mitchell.darrow@russdarrow.com

September 03, 2025

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Employee Rating

I knew what was wrong and he kept telling me that it could be something else. More

by sparky2426
Recommend Dealer
No

Other Employees Tagged: JEREMIAH PFLUGER

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Sep 07, 2025

Russ Darrow Toyota of West Bend responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Mitchell Darrow mitchell.darrow@russdarrow.com

August 29, 2025

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Employee Rating

Got scheduled in fast. Did my oil change but couldn’t rotate my tires because of nut issues. Jeremiah explained to me what the problem is. More

by Momat2012
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Service Time
Service Communication
Recommend Dealer
Yes
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Aug 29, 2025

Russ Darrow Toyota of West Bend responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Mitchell Darrow mitchell.darrow@russdarrow.com

August 23, 2025

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Very professional and courteous service and timely. Also an itemized statement which is also explained. More

by CHARNMOLLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Mcginnis, Abigail Lundberg

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Aug 23, 2025

Russ Darrow Toyota of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mitchell Darrow mitchell.darrow@russdarrow.com

August 22, 2025

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He was nice and fixed the issue. I really liked the video he sent with what he did. More

by Nicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Seth A Tearney, Rob Martin, Keith Mcginnis, Abigail Lundberg, Nicholas Pastorelli

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Aug 22, 2025

Russ Darrow Toyota of West Bend responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Toyota of West Bend. We look forward to having you as one of our valued customers for many more years to come! Mitchell Darrow mitchell.darrow@russdarrow.com

August 13, 2025

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Employee Rating

Helpful, professional, and personable Jeremiah gave us exceptional customer service! He helped explain the situation clearly and professionally. More

by abbyben0702
Recommend Dealer
Yes

Other Employees Tagged: JEREMIAH PFLUGER

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Aug 13, 2025

Russ Darrow Toyota of West Bend responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Mitchell Darrow mitchell.darrow@russdarrow.com

August 11, 2025

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Employee Rating

Polite and friendly staff, clean dealership, no pressure sales. The service department was accommodating and fast. I will be using Russ Darrow moving forward. More

by ted.swan.5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cole Lutz, Seth A Tearney, Rob Martin, Janessa Rios, Keith Mcginnis, Abigail Lundberg, Nicholas Pastorelli

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Aug 11, 2025

Russ Darrow Toyota of West Bend responded

Thanks for sharing your thoughts about your experience with Russ Darrow Toyota of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

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