JR Reynolds
JR Reynolds at Shottenkirk Honda of Huntsville

JR Reynolds | Page 3

Service Advisor

Shottenkirk Honda of Huntsville

6591 Hwy 72 W
Huntsville, AL 35806

4.8
145 Reviews
4.8

145 Reviews

Write a Review

Dealership Experience

26 yrs, 3 mos

Languages Spoken

English English

145 Reviews of JR Reynolds

July 04, 2025

Dealership Rating
Employee Rating

Excellent service department that keeps our Civics in top condition. Excellent communication on repairs and convenient and friendly shuttle service. More

by jandgperry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 04, 2025

Shottenkirk Honda of Huntsville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Huntsville. We look forward to having you as one of our valued customers for many more years to come!

June 22, 2025

Dealership Rating
Employee Rating

JR and Jonathan met my expectations and the repair and seat covers issues were taken care of More

by scm590
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Nelson

Jun 23, 2025

Shottenkirk Honda of Huntsville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 10, 2025

Dealership Rating
Employee Rating

We have been doing business with Shottenkirk for at least 10 years have bought three vehicles from them and and have all our service done there a great team More

by leewms46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2025

Shottenkirk Honda of Huntsville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Huntsville. We look forward to having you as one of our valued customers for many more years to come!

May 28, 2025

Dealership Rating
Employee Rating

Wonderful service department. Very professional Would use the department every time. The service writer was great . More

by Laszlo.gyorok
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 28, 2025

Shottenkirk Honda of Huntsville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 28, 2025

Dealership Rating
Employee Rating

Best service dept in Huntsville. Hands down. I won’t let anyone else touch my vehicles except Shottenkirk. More

by Bigorangez71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 28, 2025

Shottenkirk Honda of Huntsville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Huntsville to be a positive one. Please don't hesitate to reach out if you need anything else.

May 21, 2025

Dealership Rating
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Shottenkirk Honda provides excellent service. The dealership is very clean, and everyone there is courteous and very professional. Waiting while work is being done is a pleasant experience . Quic More

by frances.phillips47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2025

Shottenkirk Honda of Huntsville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Huntsville. We look forward to having you as one of our valued customers for many more years to come!

November 07, 2024

Dealership Rating
Employee Rating

Had some maintenance work done and a visor needed to be replaced. The service was quick and professional. The visor had to be ordered. The part came in the next day. Installed in 15 min. Great service More

by BILL35773
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2024

Shottenkirk Honda of Huntsville responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

November 06, 2024

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Employee Rating

All the staff are always friendly and willing to help in any way. JR is always there to listen to my concerns. I appreciate all the mechanics and the ladies at all the help desk. Heidi is so amazing and kin More

by HAYMERRIJ66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Laszlo Gyorok

Nov 07, 2024

Shottenkirk Honda of Huntsville responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda of Huntsville!

October 30, 2024

Dealership Rating
Employee Rating

Service was good as usual and the staff was extremely professional and courteous as always More

by AMIESANTOS84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2024

Shottenkirk Honda of Huntsville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Huntsville. We look forward to having you as one of our valued customers for many more years to come!

October 24, 2024

Dealership Rating
Employee Rating

He was very quick to respond to my needs. Very knowledgeable about what my vehicle needed. Super friendly More

by DBINNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 24, 2024

Shottenkirk Honda of Huntsville responded

Thanks for sharing about your experience with Shottenkirk Honda of Huntsville. We appreciate your business and hope to see you again soon!

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